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Case of fraud against Sify Broadband in Chennai

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Hello Ppl,

This is Nikhil here and i need a favour from all the chennai junta who are now suffering with sify’s connection.

The Favour :

If you have got the sify’s 64kbps Unlimited plan , which was unlimited until 2 months back until sify suddenly had change of plans , and informed the users that , your pack is not unlimited , and you can download only 150 MB/day!!!!!!

Now , this wasn’t mentioned or written anywhere when a user bought a pack( 6 months or 1 year before) , which means that they don’t stick to their agreement made initially. ( a case of )

and therefore i will need you to write your complaint against sify , give me your Name, Address & Proof of purchase.

Queries welcome.

You can get in touch with me at [email protected]
and my num: 9884455792

Nikhil

http://forum.seo4india.com/index.php?showtopic=926&st=0 

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3 months ago I took a Sify Broadband connection. Ever since being connected the network has been down for more than half the time. On complaining with Sify, after much follow-up they send the Engineer on the next day. The Engineer fiddles with the computer and cables, some how gets the connection working after going to the terrace. After 2 – 3 days the trouble starts all over again.
Time & again this matter has also been reported to the Sify Customer Care which does not care for the customer but rudely gets into unnecessary arguments saying that such problems are natural. Customer support after office hours at Sify & their HO is non-existent. Normally during office hours the Internet users are at office and rarely require the Internet connections. After office the net is required for work, but the system is not available and the customer support is pathetic.
The Engineers mostly passes the buck saying that this is a peculiar problem with our particular building, but my colleagues have the same problem in other areas and buildings.
Customers should think twice before going in for Sify Broadband Connections because the service is unreliable and the customer support is pathetic.
Beware.

3 months ago I took a Sify Broadband connection. Ever since being connected the network has been down for more than half the time. On complaining with Sify, after much follow-up they send the Engineer on the next day. The Engineer fiddles with the computer and cables, some how gets the connection working after going to the terrace. After 2 – 3 days the trouble starts all over again.
Time & again this matter has also been reported to the Sify Customer Care which does not care for the customer but rudely gets into unnecessary arguments saying that such problems are natural. Customer support after office hours at Sify & their HO is non-existent. Normally during office hours the Internet users are at office and rarely require the Internet connections. After office the net is required for work, but the system is not available and the customer support is pathetic.
The Engineers mostly passes the buck saying that this is a peculiar problem with our particular building, but my colleagues have the same problem in other areas and buildings.
Customers should think twice before going in for Sify Broadband Connections because the service is unreliable and the customer support is pathetic.
Beware.

we also having sify bb in chennai(koyambedu) always we are facing the connection problem with sify and local cable operator jknetwork. If the fibre cable got disconnected accidently they took minimun three to four days to reconnect it. Not only the cable cut problem we are facing the daily server down problems. Local cable operator not having a sifficient work force to rectiufy the problem. really it is a worst connection

we also having sify bb in chennai(koyambedu) always we are facing the connection problem with sify and local cable operator jknetwork. If the fibre cable got disconnected accidently they took minimun three to four days to reconnect it. Not only the cable cut problem we are facing the daily server down problems. Local cable operator not having a sifficient work force to rectiufy the problem. really it is a worst connection

This is Praveen from Bangalore and I have taken Broadband connection from SIFY , the no of days I have seen it functional can be counted on fingers .The worst service I have ever seen .

All my fellow Bangaloreans pls donot consider SIFY as your internet solution provider

This is Praveen from Bangalore and I have taken Broadband connection from SIFY , the no of days I have seen it functional can be counted on fingers .The worst service I have ever seen .

All my fellow Bangaloreans pls donot consider SIFY as your internet solution provider

Hi,

I too have suffered a lot with Sify broadband, not with the speed or change in plan but with my subcription for the new connection itself. I have subcriped for a new connection with Sify on Jan 2006 and paid a sum of Rs 2330 and they promised that they will provide the line in 15 days. Days passed..., months passed.., a year passed no response.., repeated calls to their Customer care yield nothing, then I realized that there are no Sify cables running in my area and the Company too accepted it but didnt return my money back.

After a long struggle, I felt that they will not return my money back and thus filed a case againt Sify in the Customer Court, Chennai. The case is still in progress and I have demanded a huge amount from Sify for Cheating. I also came to know that the company have cheated in the similar manner in different parts of the city. So guys beware and act.

Hi,

I too have suffered a lot with Sify broadband, not with the speed or change in plan but with my subcription for the new connection itself. I have subcriped for a new connection with Sify on Jan 2006 and paid a sum of Rs 2330 and they promised that they will provide the line in 15 days. Days passed..., months passed.., a year passed no response.., repeated calls to their Customer care yield nothing, then I realized that there are no Sify cables running in my area and the Company too accepted it but didnt return my money back.

After a long struggle, I felt that they will not return my money back and thus filed a case againt Sify in the Customer Court, Chennai. The case is still in progress and I have demanded a huge amount from Sify for Cheating. I also came to know that the company have cheated in the similar manner in different parts of the city. So guys beware and act.

After reading the chain of mails...have decided not to take the sify connection...planning to go for BSNL,

let me know if u know any better provided...m new in chennai

[email protected]

After reading the chain of mails...have decided not to take the sify connection...planning to go for BSNL,

let me know if u know any better provided...m new in chennai

[email protected]

worst web service provider in the country also the have made a bullet train on there company logo but compare it with there service speed & u get the truth.
sify fuck's

worst web service provider in the country also the have made a bullet train on there company logo but compare it with there service speed & u get the truth.
sify fuck's

i am Chennai Based.

Sify sucks.Customer care sucks more.
and the BB101 error message sucks at its best.

U know guys ,the sify custoemr care "executives" are mostly 12th passouts-- degree fails and have no knowledge about internet... So dont ever call them .It makes no sense calling those a******s.

Thats what I feel.

i am Chennai Based.

Sify sucks.Customer care sucks more.
and the BB101 error message sucks at its best.

U know guys ,the sify custoemr care "executives" are mostly 12th passouts-- degree fails and have no knowledge about internet... So dont ever call them .It makes no sense calling those a******s.

Thats what I feel.

These SiFy guys are fraud. I am Ashutosh Sharma I m from Delhi. I got New connection last week but till now my connection is not working due to IP problem and those guys dont want to solve my problem.
SIFY is Totally a fraud broadband I wanna to kick their ass.

These SiFy guys are fraud. I am Ashutosh Sharma I m from Delhi. I got New connection last week but till now my connection is not working due to IP problem and those guys dont want to solve my problem.
SIFY is Totally a fraud broadband I wanna to kick their ass.

Friends, Honestly speaking, PLEASE DONT EVER GO FOR SIFY internet connection. Thats the WORST EVER service I had ever seen in my lief. Just thw worst.

I paid 1000 rupees installation charges and also took Rs.350 internet package. I didnt even use 10-15 rupees out of it. The service is down for 15 days and no one is repsonding on it. I made atleast 20-30 calls and sent 50 mails in 15 days. every time I get an apologixe message. They neither give my money back nor provide service.

PATHETIC PATHETIC PATHETIC PATHETIC PATHETIC PATHETIC

BLOODY SHIT SERVICE

Friends, Honestly speaking, PLEASE DONT EVER GO FOR SIFY internet connection. Thats the WORST EVER service I had ever seen in my lief. Just thw worst.

I paid 1000 rupees installation charges and also took Rs.350 internet package. I didnt even use 10-15 rupees out of it. The service is down for 15 days and no one is repsonding on it. I made atleast 20-30 calls and sent 50 mails in 15 days. every time I get an apologixe message. They neither give my money back nor provide service.

PATHETIC PATHETIC PATHETIC PATHETIC PATHETIC PATHETIC

BLOODY SHIT SERVICE

hi, i just took the sify connection Rs.400 package today itself.Now when i relogged
i'm getting the details like:
Opening Balance 0.00
Product Code NULL
Expiry Date NULL
Last Login NULL

Also getting error while trying to change my password.
can any one please help me what to do?

Thanks

hi, i just took the sify connection Rs.400 package today itself.Now when i relogged
i'm getting the details like:
Opening Balance 0.00
Product Code NULL
Expiry Date NULL
Last Login NULL

Also getting error while trying to change my password.
can any one please help me what to do?

Thanks

is any one having the sify manager email id ?

hi guys, thanks a lot for ur valuable complaints.
I was searching to get a broadband connection and preferred sify, now that i have seen this blog, will never buy it. My suggestion for all of u is, try quitting sify and go for another connection. Your level of tolerance is their level of strength. Try to educate as many people as u can abt sify and quit sify immediately....

hi guys, thanks a lot for ur valuable complaints.
I was searching to get a broadband connection and preferred sify, now that i have seen this blog, will never buy it. My suggestion for all of u is, try quitting sify and go for another connection. Your level of tolerance is their level of strength. Try to educate as many people as u can abt sify and quit sify immediately....

get rid of sify... you would be a lot more happy.

see this is my complain letter to sify

Respected sir or madam

i am very much disappointed after taking ur sify connection service.b cause of ur Engineer Neglancy my windows xp 2000 file currupted.when he was installing the net connection my pc was hanged twice,and both time he restart it.my parents asked him that ye hamesha asia hi hoga kya? so he said no ye pehale aisa hota hai badme nahi hoga.or problem hote hue bhi he installed the connection.then within 45 minits when i loged in the computer hanged three time.and then the windows currupted.
then i called up the Engineer. He talked very rudely to me,he said aap ko samaj me nahi aata kya mai das bar bol raha hu, aap kyon paagal ke jaise baat kar rahe hai,ye hardware ka problem hai.
maine hardware Engineer ko bllake pucha to usne clearly bola ke ye hardware ka problem nahi hai.ye Engineer ke wajese hua hai.ke problem aayega ye usko pata tha par usne inform nahi kiya.
fir maine MULUND branch me call kiya to wahake branch officer ne bhi bahot galat tarike se chilla ke bat kiya,or kaha mai paise refund nahi karunga aap sify se le lena.
is this kind of service u r providing to ur customer.i have already launch the complain on the complain number par abhi tak koi answer nahi aaya.
i got the connection on 6th of january 1.00 pm and my pc crashed on 1.45 pm.that Engineer's name is bheemashankar.
i am hoping that u will take some action on these 2 people and tell them to refund my money,and correct my pc.i am staying at mulund. and my cell number is 9819015239.
i am waiting for ur positive replay.plz look into this matter and solve it as soon as possible.

thanking u
seema vasudeo sawant.

get rid of sify... you would be a lot more happy.

see this is my complain letter to sify

Respected sir or madam

i am very much disappointed after taking ur sify connection service.b cause of ur Engineer Neglancy my windows xp 2000 file currupted.when he was installing the net connection my pc was hanged twice,and both time he restart it.my parents asked him that ye hamesha asia hi hoga kya? so he said no ye pehale aisa hota hai badme nahi hoga.or problem hote hue bhi he installed the connection.then within 45 minits when i loged in the computer hanged three time.and then the windows currupted.
then i called up the Engineer. He talked very rudely to me,he said aap ko samaj me nahi aata kya mai das bar bol raha hu, aap kyon paagal ke jaise baat kar rahe hai,ye hardware ka problem hai.
maine hardware Engineer ko bllake pucha to usne clearly bola ke ye hardware ka problem nahi hai.ye Engineer ke wajese hua hai.ke problem aayega ye usko pata tha par usne inform nahi kiya.
fir maine MULUND branch me call kiya to wahake branch officer ne bhi bahot galat tarike se chilla ke bat kiya,or kaha mai paise refund nahi karunga aap sify se le lena.
is this kind of service u r providing to ur customer.i have already launch the complain on the complain number par abhi tak koi answer nahi aaya.
i got the connection on 6th of january 1.00 pm and my pc crashed on 1.45 pm.that Engineer's name is bheemashankar.
i am hoping that u will take some action on these 2 people and tell them to refund my money,and correct my pc.i am staying at mulund. and my cell number is 9819015239.
i am waiting for ur positive replay.plz look into this matter and solve it as soon as possible.

thanking u
seema vasudeo sawant.

Hi i too am a sify brodband user.I have a package in which the speed is suppose to be 256kbs, the fastest availible.But believe me ,this is so damn slow,this cannot be 256kbps.They are definitely doing a fraud as I have used internet from a different provider at this speed and it is many times faster then this.

Hi i too am a sify brodband user.I have a package in which the speed is suppose to be 256kbs, the fastest availible.But believe me ,this is so damn slow,this cannot be 256kbps.They are definitely doing a fraud as I have used internet from a different provider at this speed and it is many times faster then this.

Hi guyz, u cannot log a complain against any company for change of plans if it has been intimated to u. Even airtel introduced CUG with all time free calls between CUG members but later changed it to 600 minutes per month. But since it was intimated to customer before change of plan no leagal action can be taken.

Hi guyz, u cannot log a complain against any company for change of plans if it has been intimated to u. Even airtel introduced CUG with all time free calls between CUG members but later changed it to 600 minutes per month. But since it was intimated to customer before change of plan no leagal action can be taken.

sify broadband is the biggest shit service i ever saw... They are the worst.. please dont make a mistake by taking SIFY

sify broadband is the biggest shit service i ever saw... They are the worst.. please dont make a mistake by taking SIFY

Im 4m mumbai! i have been using sify from past 2-3years, was 1 of da 1st customer in our area! i still hav sify, and i hav to pay 2 times a month for da same 128unlimited pacakage- 612rs.
sify is truly a fraud company! if they didnt wish to give out unlimited connection they should never have told us in the startin about unlimited pacakges! its da only reason why most of sify users stay on sify! i feel betrayed, customer satisfaction= 0!

Im 4m mumbai! i have been using sify from past 2-3years, was 1 of da 1st customer in our area! i still hav sify, and i hav to pay 2 times a month for da same 128unlimited pacakage- 612rs.
sify is truly a fraud company! if they didnt wish to give out unlimited connection they should never have told us in the startin about unlimited pacakges! its da only reason why most of sify users stay on sify! i feel betrayed, customer satisfaction= 0!

I fell ashamed that sify is an indian company. sify braodband is a really fraud. they dont have tha values of the person.
Very partial & chuck out from the company just like a fly from the milk.
All the seniors in the company are fraud.

Hey people, "Sify internet" is not all that bad.

Sify just provides the bandwidth, its up to the local service provider to provide quality of service, which of course depends on what kind of cabling and other infrastructure he has in place.

I had a "sify" internet connection through the local providers called "b4u broadband". This connection suffered from everything you've mentioned above (connection being unplugged, request timeouts, garbage level customer service and the like).

I decided to do a lil bit of research, n what i found out was there's another local service provider who offered sify packages - "charminar online". These guys took a couple of days to get things straightened out, but after that, its been like a dream. Nothing can beat their uptime!

So just take some time n find out if there's another isp in the neighbourhood; more often than not, u'll get another. And its reallly worth the effort. One thing you should remember though: always talk to a customer before buying the product, this applies to every product or service. So speak to a level-headed customer about the uptime n u'll get an idea of what to expect.

But of course, i use the 256kbps pure unlimited plan which saves me from the foolish 150mb/day limit. It has a list price of Rs.1122.

Now for the solution to another common problem here... if your local provider asks for say, Rs.1250 for the same connection (instead of 1122), just tell him you'll be glad to pay whatever he asks. But what you will actually do is, go to any nearby Sify iWay and get a renewal card. This way u pay the listed price, not inflated amounts. Plus, u can be satisfied u r paying exactly what the pack is worth, and paying to the people who actually provide the bandwidth. Not some lazy cablewala who doesn't bother about how much he's ripping off peoples earnings.

Hey people, "Sify internet" is not all that bad.

Sify just provides the bandwidth, its up to the local service provider to provide quality of service, which of course depends on what kind of cabling and other infrastructure he has in place.

I had a "sify" internet connection through the local providers called "b4u broadband". This connection suffered from everything you've mentioned above (connection being unplugged, request timeouts, garbage level customer service and the like).

I decided to do a lil bit of research, n what i found out was there's another local service provider who offered sify packages - "charminar online". These guys took a couple of days to get things straightened out, but after that, its been like a dream. Nothing can beat their uptime!

So just take some time n find out if there's another isp in the neighbourhood; more often than not, u'll get another. And its reallly worth the effort. One thing you should remember though: always talk to a customer before buying the product, this applies to every product or service. So speak to a level-headed customer about the uptime n u'll get an idea of what to expect.

But of course, i use the 256kbps pure unlimited plan which saves me from the foolish 150mb/day limit. It has a list price of Rs.1122.

Now for the solution to another common problem here... if your local provider asks for say, Rs.1250 for the same connection (instead of 1122), just tell him you'll be glad to pay whatever he asks. But what you will actually do is, go to any nearby Sify iWay and get a renewal card. This way u pay the listed price, not inflated amounts. Plus, u can be satisfied u r paying exactly what the pack is worth, and paying to the people who actually provide the bandwidth. Not some lazy cablewala who doesn't bother about how much he's ripping off peoples earnings.

I was cheated by Rs.100 at I-way internet cafe situated in Goplapuram near Stela maris college,chennai.
Lady has taken Rs. 100 on Aug 27,2006 & showed me the balance on screen .Still there register shows this entry but I am not able to use it anyhow. They show thei unability to help me even.Simply they say it does not go to their pocket.Why a customer should suffer by negligence of these employees. My account exists with sify under lkmishra then how they recharged in wrong account of mishra lk?
Hope others can take a lesson of it.

I was cheated by Rs.100 at I-way internet cafe situated in Goplapuram near Stela maris college,chennai.
Lady has taken Rs. 100 on Aug 27,2006 & showed me the balance on screen .Still there register shows this entry but I am not able to use it anyhow. They show thei unability to help me even.Simply they say it does not go to their pocket.Why a customer should suffer by negligence of these employees. My account exists with sify under lkmishra then how they recharged in wrong account of mishra lk?
Hope others can take a lesson of it.

Dear All
I am also having a bad experience with sify.
The price of packs is different at sify customer care and sify service provider. when i called sify for the problem they don't have any control on their operator and he charges as per his wish. I think c care at sify is totally waste.
i have renwed my account on 14.08.06 by 230/- pack with a limited download of 400MB on the very next day the service provider has disconnected my net saying that you have to pay 314/- for the same pack (with dadagiri) I have complaint this to sify but nobody have listened and finally I have to pay the balance 84/- to the service provider and NOW FROM THE NEXT MONTH I AM SWITCHING OVER TO MTNL BROADBAND.

Thanks & Regards,
Ashok
[email protected]

Dear All
I am also having a bad experience with sify.
The price of packs is different at sify customer care and sify service provider. when i called sify for the problem they don't have any control on their operator and he charges as per his wish. I think c care at sify is totally waste.
i have renwed my account on 14.08.06 by 230/- pack with a limited download of 400MB on the very next day the service provider has disconnected my net saying that you have to pay 314/- for the same pack (with dadagiri) I have complaint this to sify but nobody have listened and finally I have to pay the balance 84/- to the service provider and NOW FROM THE NEXT MONTH I AM SWITCHING OVER TO MTNL BROADBAND.

Thanks & Regards,
Ashok
[email protected]

Hi,
I have had had broadband for last 5 years fron Dishnet in Chennai 128 to 512kbps.They were great, always on.After Tata Indicom's takepver also it was fine although levels of service were slowly deteriorating.
Last 10 days their connection is off-all complaints to no avail. No link
I thought of taking Sify but seeing all these comments above I will try something else.
Thanks you all.
I have Airtel last 2 years and they are excellent although initially they were overbilling and you have to fight every month. Now they don't overbill!!.

I have a business where I cannot afford not to have internet even for 2-3 hours
Thanks
Narayan

Hi,
I have had had broadband for last 5 years fron Dishnet in Chennai 128 to 512kbps.They were great, always on.After Tata Indicom's takepver also it was fine although levels of service were slowly deteriorating.
Last 10 days their connection is off-all complaints to no avail. No link
I thought of taking Sify but seeing all these comments above I will try something else.
Thanks you all.
I have Airtel last 2 years and they are excellent although initially they were overbilling and you have to fight every month. Now they don't overbill!!.

I have a business where I cannot afford not to have internet even for 2-3 hours
Thanks
Narayan

Hi All,

I am currently using an Airtel broadband connection and as per the service they provide it's excellent atleast as per my experience goes for the last 1 year. I have a plan where they charge Rs. 700/- for 128kbps with unlimited download. I was thinking of moving over to Sify if they are providing a cheaper option but after reading this Blog.....Nopes I will never do that. Thank you all for sharing your views here and helping people like me.

Thanks.

Hi All,

I am currently using an Airtel broadband connection and as per the service they provide it's excellent atleast as per my experience goes for the last 1 year. I have a plan where they charge Rs. 700/- for 128kbps with unlimited download. I was thinking of moving over to Sify if they are providing a cheaper option but after reading this Blog.....Nopes I will never do that. Thank you all for sharing your views here and helping people like me.

Thanks.

Hello to fellow unfortunate Sify broadband users and "HELL"o to SIFY Guys,

Iam based in chennai.

One of the few decisions i regret in my life is going for SIFY broadband. The A**H***s at SIFY have a clever way of managing problems. They blame the local service provider for any issues and the local service provider blames SIFY. Ultimately the customer suffers, get frustrated and then most of them get fed up and drop the issue till it gets resolved itself.

The A**H***s at SIFY, promise a 256 kbps meaning 32 KB/s, but iam sure not one of us Poor Souls (Customers) have ever seen any number even close to that number. This again amounts to FRAUD on the part of SIFY.

We Poor Souls (Cusotmers) dont even know whom to sue, the A**H***s at SIFY or Local Service Provider. Iam sure that for SIFY this makes a money minting low liability business model, but for how long?

The SIFY Broadband connection is sometimes so F***ing Frustrating. The connection cuts out when a 100 mb donwload stops at 99%. Dunno whether the A**H***s at SIFY do it deliberately ir it just happens that way. Whatever the case, the A**H***s at SIFY have failed in providing the Poor Souls (Cusotmers) with the agreed connectivity.

We Poor Souls (Cusotmers) also have to spend a S**t load of money on phone calls to call the A**H***s at SIFY, who F***king take something like an hour or so just to get the complaint, when we are already paying thru our noses for the costly connectivity.

When are the A**H***s at SIFY going to realise that the customers are going to wake up one day and their sweet money making machine is going to be blasted to smithereens.

I sure hope the A**H***s at SIFY realise the problems in their money minting low liability business model and give some respect to the Poor Souls (Cusotmers).

Thanks

Sabertooth

PS: S***w u, A**H***s at SIFY.

Hello to fellow unfortunate Sify broadband users and "HELL"o to SIFY Guys,

Iam based in chennai.

One of the few decisions i regret in my life is going for SIFY broadband. The A**H***s at SIFY have a clever way of managing problems. They blame the local service provider for any issues and the local service provider blames SIFY. Ultimately the customer suffers, get frustrated and then most of them get fed up and drop the issue till it gets resolved itself.

The A**H***s at SIFY, promise a 256 kbps meaning 32 KB/s, but iam sure not one of us Poor Souls (Customers) have ever seen any number even close to that number. This again amounts to FRAUD on the part of SIFY.

We Poor Souls (Cusotmers) dont even know whom to sue, the A**H***s at SIFY or Local Service Provider. Iam sure that for SIFY this makes a money minting low liability business model, but for how long?

The SIFY Broadband connection is sometimes so F***ing Frustrating. The connection cuts out when a 100 mb donwload stops at 99%. Dunno whether the A**H***s at SIFY do it deliberately ir it just happens that way. Whatever the case, the A**H***s at SIFY have failed in providing the Poor Souls (Cusotmers) with the agreed connectivity.

We Poor Souls (Cusotmers) also have to spend a S**t load of money on phone calls to call the A**H***s at SIFY, who F***king take something like an hour or so just to get the complaint, when we are already paying thru our noses for the costly connectivity.

When are the A**H***s at SIFY going to realise that the customers are going to wake up one day and their sweet money making machine is going to be blasted to smithereens.

I sure hope the A**H***s at SIFY realise the problems in their money minting low liability business model and give some respect to the Poor Souls (Cusotmers).

Thanks

Sabertooth

PS: S***w u, A**H***s at SIFY.

Hi,

I'll tell you what are the fraud these sify people doing.

1. They giving unlimited package with restriction 150 MB during 8am-10pm and unlimited during nights 10pm-8am
2. When Put download in nights and see in the morning there is no download is happening. These people disconnect the login sessions. Because of that there is no download.
3. When i called cc, they telling they are open for all the 24*7*360 days. You have to call by the time it is down.
4. Is it is possible to see whether the connectivity is fine or not during night time every 15mins.
5. They refuse to give complaint number or compensation because we called in the morning where the connection is fine and they tell us the stupid reason that if you have downtime of 12hrs they will provide compensation.
6. The unlimited night hours itself is 10hrs how it is possible to get the compensation.
7. There is no connection re-establish as in the download software which try to retry the connection to make the download happening continuously.
8. Bandwidth, if it is 256 kpbs it means you will get 32 kilo bytes of speed. But what we getting is 28 kilo bytes
that is 224kbps
9. They putting the package in pipeline without the customer confirmation that leads to trouble. If you are putting download on final day of your pack and you left downloading then the pack in the pipeline will activated without your manual selection.
10.You know in west mambalam, chennai out of 450 people 200 not paid /renewed the connection this month. Manager for chennai region ask collection agent arrange customer to speak with manager directly.
11. Local cable provider who giving connection is a contractor who is not doing the service properly, everytime he is not available even for switch hang.
12. Once a agent called for renewal, i said the connectivity is not okay and service is too poor i'm unable to download. They he reply me to go for unlimited for 1100 for 256kbps. I asked him, i'm told connection is not okay they how you people ask me to take 1100 rs pack.
13. I'm tired calling customer care for compensation. This is just like begging for service, we paid for service and we begging for the compensation.
14. There is no alert system when you cross 150mb
15. sometimes what happen if i log off and see it not showing my how mb i have crossed, customer will over use the pack and get no. of days reduced.
16. They are very snail slow in rectifying the faults.
17. They not even listen to customer who have good knowledge about network and computers who narrates the exact problem.

For couple of months i had unlimited night and day[restricted to 150mb]. No problem there.
Switched to unlimited night time package for 6 months. All problems started.

Everytime it rains it seems the switch box gets roasted.
Give a call to Customer Care, they land at your doorstep after 5-7 days.
Email to top bass at Sify, you get a call from customer care.

No network connectivity in a month for 15 days. Money paid Rs 500/month. So that means Rs.250 gone down the drain.

If you are planning on getting an internet connection, NEVER EVER apporach SIFY or you will end up crying everyday.

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