Finally, there is a glimmer of hope. My complaints to the higher ups have elicited some response.

Someone from the Dept. of Public Grievances wrote back that the mail has been sent to someone in BSNL. Ditto for a consumer organisation -VOICE. Someone from their legal cell has written back.

I am waiting for the final response from the BSNL higher ups. I would be glad to pay anything extra for something that is due to me. Though it is impossible for me to take the things lying down.

Had it not been for my exams- I was planning to file a class action suit against BSNL. This entails that anyone can file a case against a company- if prime facie there is proof enough that there is abuse of dominant position in the market. I find it extremely obscene that a company is monitoring each and every activity- albeit it beats common sense to install such billing servers in the first case.

For how long do we have to suffer BSNL’s high handedness?

Meanwhile, surprisingly Times of India reported snags with BSNL broadband in Lucknow.Clearly mentioned herein is the exasperation of the consumers. Surprising because BSNL remains a big spender on advertisements in the same newspaper. It must have taken a lot of guts to bite the hand that feeds them.

I had indeed planned a sort of a chain letter thing that I could send across to netizens. However, I desisted from the idea. However, I would surely ask you all for help here. I have a couple of email ids and it would make sense to complain to the higher ups. More the merrier!
Kindly note that to avoid spam to the respective email ids, replace (at) with @. Thanks.

Editor Hindu Online: bleditor (at) thehindu.co.in

Business Today btoday (at)giasdl01.vsnl.net.in

Dept. of Public Grievances complaints(at)core.nic.in

Consumer Organisation- VOICE cvoice(at)vsnl.net, legal(at)consumer-voice.org

NDTV feedback(at)ndtv.in

Editor Business World Editor(at)bworldmail.com

Indian Express editor(at)expressindia.com

CNBC Business Channel feedback(at)moneycontrol.com

Zee News inews(at)zeenetwork.com

Deccan Herald letters(at)deccanherald.co.in

Business Standard webmaster(at)business-standard.com

I would appreciate if you extensively link to this post or complaint to the respective email ids. Let’s see the power of the Internet and of blogs to have this in motion. For this, I am counting on you all.

The copy of the mail that I sent across is the same as BSNL broadband- A scam? You can either send it as a hyperlink or copy and paste in the mail body to the above email ids.

Thanks in advance for your support. You could contact me at:

drapuri (at) gmail.com for further queries. 

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