Comments on: Reliance Broadband: Open Letter to Mr Anil Ambani

By: gowrishankarcit

gowrishankarcit — Tue, 07 Jun 2011 14:48:19 +0000

s u r right swathi. for me also they r doing like this only………………….

By: gowrishankarcit

gowrishankarcit — Tue, 07 Jun 2011 14:45:42 +0000

I am using reliance broadband service. last month there is a problem in my service and i have complained it. until now there is no response from reliance. I have ever seen this type of worst brondband service in my life

we are from coimbatore, Edayarpalayam…….

By: Nikhil S

Nikhil S — Sat, 09 Oct 2010 18:55:00 +0000

The Nodal Officer
Reliance Communications
Mumbai
Sub-“Bad Services Of RCom And complain not registered by customer care Executive”
Sir
I Nikhil Srivastava having a Reliance CDMA connection, number-9325248661 faced pathetic state of condition on having a Reliance mobile connection. I have recharged my phone with a top up of Rs 299 on 12/09/10 in which it is being assured that i can call all local Reliance number free of cost and any other mobile network Connection free for half an hour daily. The Rs 299 services gets terminated on 8/09/10 without prior information ( i get to know when my local calls gets charged). Then on calling Customer Care, as a big surprise got to know that call to customer care are also charged ( That is a wow factor) and if someone have to register a complaint then another no. 198 is to be called, on calling 198 three time , each time my call get disconnected midway (As i press some numbers and the voice response system told to be on the line and then call get disconnected). Finally i decided to spent some more amount on calling *333 the person whom i get connected having the name Laxman is an intresting fellow, on requesting him to lodge a complaint, he told me i have to tell him the transaction number of Rs 299 voucher which i recharged on 12/09/10. After telling him that it is very tough job for any customer to have the transaction ID of a recharge which has been done 23 days ago, he simply refused to lodge the complaint, on requesting him again about lodging the complaint he simply refused me and talk to me in such an arrogant tone like i am a servant of his Family .One more important point to be brought into your consideration is that i live in Pimple Saudagar Area of Pune City, Only god Knows or probably Engineers of RCom knows how bad the network coverage of Reliance Mobile is in this area. If you wanted to talk someone sitting inside your house through Reliance India Mobile ,it will be a ninth wonder of this world that your call grts connected. Most of the time due to bad network the phone remains out of network area or if sometimes the phone shows network you have to go outside the house to receive a call or make a call.I am in a state of shock that after giving such poor services to the customers how can Mr. Anil Ambani thinks that more customer will engage to their network and he will reduce the Debt of Rs 33000 Cr and As of august 14 2010 the market share of Rcom Stands at approx. 18%. If such harassment of customer goes on then there will be a day when Mr.Anil Ambani has to sell this business. There is a very famous saying by big marketers when you cannot handle the business get yourself out from it. If this goes on then Customers have to consider their decision to be with RCom. I will be highly thankful to you if you see into the Problem so that no other customer again goes through such a pain.
Thanking You
Nikhil Srivastava
Row House no.-106
Roseland Residency
Pimple Saudagar
Pune
Mobile No.-9325248661
Date:-10/10/2010

Copy to:-
1. Mr. Anil Ambani Chairman Reliance Communication
2. Department of telecom Affairs Government of India
3. Telecom regulatory authority of india

By: Anonymous

Anonymous — Mon, 27 Sep 2010 07:33:00 +0000

Respected sir,
Here i am giving you some information regarding your reliance network . The telecome service your company is providing to the customer is not worth ,we oftenly get network problem while getting connectivity with R2R . So here i am making you aware that your mobile service in jammu and kashmir is not going well . So you please do something to solve this problem
Reged;
Makson tickoo

By: S

Tue, 03 Aug 2010 10:37:25 +0000

This is one of the worst mobile service providers I have ever seen. I got myself a SIM for which I had to wait for 2 days to get activated. Then every month I get a sms stating that I have subscribed for jokes or callertunes and what not. Lost a hell lot of money due to this. I had raised a complaint each time and there was no reponse clearly indicating that this is being done on purpose.
When I went to the Reliance branch and complained they just shunned me off saying that nothing can be done. I had asked for a refund and no response came. They finally checked their register and told me that I had registered for all the nonsense stuff.
I finally gave up and instead of wasting any time or money on the “Dont ever Use” Nw of reliance threw off the sim and got a new one…. Never go for a Reliance connection be it any hting … mobile or BB… Reilance are big time cheaters and are concerned only with money and profits and not service…
can someone tell me the mail id of Anil ambani

By: S

Tue, 03 Aug 2010 10:37:00 +0000

By: suhani

suhani — Tue, 22 Jun 2010 17:06:44 +0000

Reliance communication is a pathetic company. Mr Ambani has expanded his business in such a stupid manner, that he has forgotten the term customer service. People at web world are rude and dsicourteous, people in call center are also the same. The company believes in acquiring new customers, not caring for previous. I am not a competitor of reliance, nor am i a stupid blogger. I am a genuine customer who has been left deeply pained and disturbed by the inconvenience caused to me by reliance.
I wish from the deepest core of my heart that this company must get ruined.

i strongly recommend all to stay away from reliance communication at any cost.

By: suhani

suhani — Tue, 22 Jun 2010 17:06:00 +0000

i strongly recommend all to stay away from reliance communication at any cost.

By: DR. B.K.MOHINDRA

DR. B.K.MOHINDRA — Tue, 01 Jun 2010 07:43:34 +0000

No doubt Reliance Communications are big cheaters. Till date I have not got back refund of connections terminated in 2008. No one in their organization responds to e-mails, letters or fax.

Probably that is how they made big money.

By: DR. B.K.MOHINDRA

DR. B.K.MOHINDRA — Tue, 01 Jun 2010 07:43:00 +0000

No doubt Reliance Communications are big cheaters. Till date I have not got back refund of connections terminated in 2008. No one in their organization responds to e-mails, letters or fax.

Probably that is how they made big money.

By: Tapek Riba

Tapek Riba — Sun, 09 Aug 2009 10:34:49 +0000

ADAG has gone to dogs. Reliance Com is erratic. Reliancemoney is unable to provide proper service. During trading hours the website simply hangs, etc. RNRL is engaged in family battle with elder brother at the cost of national economy. Reliancemoney mall is all cheating business, & so on & so fort. Anil is simply expanding his business without looking back what his companies are doing.
May god help ANIL.

By: Tapek Riba

Tapek Riba — Sun, 09 Aug 2009 10:34:00 +0000

By: swati

swati — Wed, 25 Feb 2009 08:54:29 +0000

RIL is having the worst service of broad band i hv just got the connection 1 month before and the internet is not working. i logged the complained bt given a number after tht no response from the RIL ppl

Its better to stop BB services then giving like this

I felt cheat by RIL paid even bills also without using it for 15 days

By: swati

swati — Wed, 25 Feb 2009 08:54:00 +0000

Its better to stop BB services then giving like this

I felt cheat by RIL paid even bills also without using it for 15 days

By: Mathew

Mathew — Fri, 23 Jan 2009 18:41:06 +0000

Reliance are the biggest cheating network in India.I advice people not to take any service from Reliance.I took a landphone for Rs 2000.After one month my internet bill was high.I used only 6 hours for the whole month, but when the bill came it was very high.I noticed that the pulse for internet will cut every 20 sec or 35 sec…it won’t be full 60 sec.I complained this at the Reliance outlet and they tried to supress me saying”There are customers in our office, don’t discourage them”.After talking I decided to cancel the connection.I returned my handset to them and recieved a receipt “Bill amount adjusted with deposit amount”.But now they filed a case against me that I haven’t paid the bill.When I produced the receipt they are forcing me to pay the bill.The advocate also forced me.When I said the whole thing, advocate said me to decide whether to pay the bill or not.The Reliance executives were forcing me.I neglected it.
How can people trust Reliance?I think people in India are still in darkness.Even a graduate like me was cheated, then what will be case of others…

By: Mathew

Mathew — Fri, 23 Jan 2009 18:41:00 +0000

By: Ashok Mehra

Ashok Mehra — Sat, 12 Apr 2008 08:19:45 +0000

Sir,

What should i call Mr. anil Ambani or lootera like East india co. did to our india. Your co. Reliance Broad band is asking to pay some bill. the bill they are asking / abusing on that flat at Sheetal Bldg. at Lokhandwala complex,Andheri west,mumbai,that flat which have sold 17 yrs. back.

By: Ashok Mehra

Ashok Mehra — Sat, 12 Apr 2008 08:19:00 +0000

Sir,

By: tapasya lohia

tapasya lohia — Tue, 11 Mar 2008 09:36:41 +0000

sir,
my application no is 73549763.which i filled for reiance power limited . i still dont get refund .0 times i have maild them .they are giving me false refund orde …….474852.
it has been clear that you and your “karvy ” such a big fraud company .you never want return my money. you are just making us fool . now you should ready for legal action . i am going to complain about you in consumer forum on date 5 march soon .
i alredy talk to my father who work there and he is lawyer.
it would be not easy to digest my money so easily.
sometimes u say cover no … rl no ….making us foolish.
i am going to complain in sebi also .
i also do mail anil ambani also.

i will tell him that you have eaten my money.i know i will not get my money from you back because you want to digest it yourself. i need my money soon but i am helpless.god would pay you for that.mere 8565 rs khakar koi bhi chain se nahi bethega.

i also complain about you on cnbc tv also.
if anything go wrong with me ya mujhe kuch bhi hoga to u would be responsible for it .
i am in big big tension.
i have already written a letter in name of police that
if anything go wrong with me ya mujhe kuch bhi hoga to u and your karvy would be responsible for it .
aage youe wish ……

By: tapasya lohia

tapasya lohia — Tue, 11 Mar 2008 09:36:00 +0000