Please note day by day the service of Tata communication is moving to the worst and worst. We are not having connectivity from last 3 days from 31st March to till date and time and from the backend team no one is giving us updated after mentioning in the complain . Complain no 13500680 . Tata is already taken the money in advance and not giving the service which was committed
My second case also regarding the ID [email protected] as they take the monthly rental advance they had already taken and now saying there is no feasibility so could not provide the connection . Till date we had not got our amount back which they had taken advance

Another victim here..
Using Photon+, had a contract for 5GB for Rs.950/- 0.50 per extra MB. Imagine how much they ripped me last month? Rs. 4800!! Half the month the speed was pathetically low with constant disconnections. They were not supposed to throttle the speed while charging extra for additional downloads. Double dipping to the core! I am using this connection at South Ex Part I, Delhi. Even now the connection speed is so low that not able to open the speedtest.net website itself. Complained to customer care service almost daily, they send a technician three times. he will call some network switching guy, hurray! the speed comes up to 1.5Mbps. Usually the speed is 0.15Mbps. Technician says they had boosted the network so that I get the speed. It lasts for about a day max, again back to square one. Wrote emails to Tata Indicom MD, Mr. Anil ([email protected]) and a lady from his office called and said the assured speed is only 256kbps and they do not claim customer can get higher speeds. She says they only claim that their Photon+ doggle they sell can download at the speed of 3.1Mbps. Lousy service, exorbitant price, staff with attitude who think 'this all we can do, live with it or leave it.' The customer care fellow calls up and says that they have too many new customers in this area and they are not planning for network upgrade anytime soon, so nothing can be done about it!

They promise the plane ride and give you three wheeler speed!!

I will not recommend anyone to use Tata Indicom service. Had believed name Tatas stood for reliability and service. Nowadays its more like a paraplegic whose brain is willing and ready but the limbs can't.

Victim here...

Lost my Tata Indicom Broadband Internet connection on 19th Jan 2011. The Nodal Officer notified that it was because of an unpaid bill.
Cleared the dues: Paid Rs. 1340 in cash on 20th Jan. Never got back the connection. As per the latest news, the company closed the office in my city.
Checked my online account and found out that I have another bill pending. Amount: Rs. 1026

Lost interest after filing more than 15 complaints.

i am having tata indicom bb for more than a year. Almost every week their local server will be down and i will complain.now even when the connection shows connected and the icon is present here is no connection. this happens every five minutes particularly when i use the night unlimited browsing. i think they are doing it deliberately themselves?

i am having tata indicom bb for more than a year. Almost every week their local server will be down and i will complain.now even when the connection shows connected and the icon is present here is no connection. this happens every five minutes particularly when i use the night unlimited browsing. i think they are doing it deliberately themselves?

I just wanted add one more issue I faced from tata broadband support.
Even complaining for more than 11 months, the people are not providing a power packup to the Server or the router, from which they provided the connection.
Last Friday, when the electricity power went off in my locality, the IP was disconnected. I do have a power packup for 24 hrs at my home with UPS, so ADSL Model at my end have 24x7 power back-up. Even after the State Electricity line power came back, the connection did not turn up. After an hour, I called-up the customer service and came to know that the Server was down, and there was no IS guys in the Trivandrum office to start the server.
They gave me a case number. The next day, I have checked again, the status was same. I have checked it again on the third day, there is no connection. Called again, and gave the case number as a reference, immediately they customer service rep told me that that case was closed and she offered me to register a new case if I wanted.
After three days, tatabroadband people can not restore a connection but they just closed the complaint without the my(complainee's) knowledge.
When I asked them to terminate my account and settle everything, the customer rep
was inisting me to visit their office and give request.
I have already asked the customer service guy to register my request to terminate my account and settlement. Now I have send the request in mail.

So you can understand how tata broadband provide support to customers.

I just wanted add one more issue I faced from tata broadband support.
Even complaining for more than 11 months, the people are not providing a power packup to the Server or the router, from which they provided the connection.
Last Friday, when the electricity power went off in my locality, the IP was disconnected. I do have a power packup for 24 hrs at my home with UPS, so ADSL Model at my end have 24x7 power back-up. Even after the State Electricity line power came back, the connection did not turn up. After an hour, I called-up the customer service and came to know that the Server was down, and there was no IS guys in the Trivandrum office to start the server.
They gave me a case number. The next day, I have checked again, the status was same. I have checked it again on the third day, there is no connection. Called again, and gave the case number as a reference, immediately they customer service rep told me that that case was closed and she offered me to register a new case if I wanted.
After three days, tatabroadband people can not restore a connection but they just closed the complaint without the my(complainee's) knowledge.
When I asked them to terminate my account and settle everything, the customer rep
was inisting me to visit their office and give request.
I have already asked the customer service guy to register my request to terminate my account and settlement. Now I have send the request in mail.

So you can understand how tata broadband provide support to customers.

1)Why don't you all go to tata's official website and in the "contact us" option, their is an email id given "[email protected]" . send emails addressed to Mr.Ratan Tata and list your complaints regarding Tata Broadband service to him.
2) Also visit http://www.tataindicombroadband.in/contactus.html and lodge your complain their too.
3) Also write to the news channels and newspapers . They can't ignore hundreds of complaints just like that and once it starts appearing in the media then it becomes negative publicity for the company then they will hopefully take some action to improve their service. you have to get it highlighted through the media and get through to the top management of TATA GROUP.Only then will you be able to see an improvement in their service.

1)Why don't you all go to tata's official website and in the "contact us" option, their is an email id given "[email protected]" . send emails addressed to Mr.Ratan Tata and list your complaints regarding Tata Broadband service to him.
2) Also visit http://www.tataindicombroadband.in/contactus.html and lodge your complain their too.
3) Also write to the news channels and newspapers . They can't ignore hundreds of complaints just like that and once it starts appearing in the media then it becomes negative publicity for the company then they will hopefully take some action to improve their service. you have to get it highlighted through the media and get through to the top management of TATA GROUP.Only then will you be able to see an improvement in their service.

I stay in Pune. It seems that Tata has problems on area to area basis. The place where my friend stays has excellent connectivity, good speed as committed by the company 24*7 & local engineers are very good too.
Now, in the adjoining area (about 1.5-2km), some problems with connectivity are there especially when electricity is not there. The reason being the backup is low in adjacent area.

Hence, before buying any connection irrespective of the company, make sure you get some details about the same from the users in your area. I did that & based on the local opinion finalised the service provider. Hence, be it Tata, Airtel, BSNL or Airtel, all have problems of their own & advantages too. Buy after getting experience of local users. It will help you a lot.

Happy Surfing!!

I stay in Pune. It seems that Tata has problems on area to area basis. The place where my friend stays has excellent connectivity, good speed as committed by the company 24*7 & local engineers are very good too.
Now, in the adjoining area (about 1.5-2km), some problems with connectivity are there especially when electricity is not there. The reason being the backup is low in adjacent area.

Hence, before buying any connection irrespective of the company, make sure you get some details about the same from the users in your area. I did that & based on the local opinion finalised the service provider. Hence, be it Tata, Airtel, BSNL or Airtel, all have problems of their own & advantages too. Buy after getting experience of local users. It will help you a lot.

Happy Surfing!!

I am absolutely astonished to see soo many ppl facing the same issue as mine.That too all over india!! What a SHAME ON TATAs!

I have been without internet for 1.5 months now and launched complaints on 30th June,13th,21st,26th,29th july,1st aug and 10th aug...

To my horror everytime i raise the complaint it gets closed stating that the problem has been resolved( by the filed engineer.. Mr.gopinath. (i even remeber the name now!! )while i have never met/spoke to this person. Nobody attended to the complaint but still the status of the complaint is closed and resolved!!

After 1,1/2 months of frustration i dont have an option now but cut the link with these useless bustards! Inaddition to losing my money and time , i went through so much of pain and frustration much like all you guys!!

Man without any doubt... TATA INDICOM SUCKS even more than that of bush's as_shole!!

I still dont understand ..how on earth will a company close the complaits without verifying it with its customers.????!!!

I am absolutely astonished to see soo many ppl facing the same issue as mine.That too all over india!! What a SHAME ON TATAs!

I have been without internet for 1.5 months now and launched complaints on 30th June,13th,21st,26th,29th july,1st aug and 10th aug...

To my horror everytime i raise the complaint it gets closed stating that the problem has been resolved( by the filed engineer.. Mr.gopinath. (i even remeber the name now!! )while i have never met/spoke to this person. Nobody attended to the complaint but still the status of the complaint is closed and resolved!!

After 1,1/2 months of frustration i dont have an option now but cut the link with these useless bustards! Inaddition to losing my money and time , i went through so much of pain and frustration much like all you guys!!

Man without any doubt... TATA INDICOM SUCKS even more than that of bush's as_shole!!

I still dont understand ..how on earth will a company close the complaits without verifying it with its customers.????!!!

I have a TataIndicom Broadband connection since 17.02.2007. However, I regret to say that the services provided are not commensurate with the "TATA" brand name.

I had registered a complaint (no. 6590412) on 3.8.2008 for the non-functioning of my connection. The matter was not attended
to and another complaint was lodged on 6.8.2008. I was told that there was
a problem on the server. Due to some previous engagemets I was out of town
from 08.08.2008 to 06.09.2008. The matter was not resolved when I checked on 07.09.08 and I lodged another complaint (no. 6972652) on 07.09.2008
which was atteded on 13.09.2008 in my absence. As per my telecon with Mr Mehfooz (Service Engineer) the problem was solved. At 1730 hrs when I reached home & checked the problem was still not solved. The matter was reported to Tata Broadband call center (no. 60607070) who promised that it will be attend ed to within 24 hours. This has not been done. On 15.09.2008 I spoke to Ms. Tripti from the billing department who advised me to renew the account as it had expired on 15.09.2008 and the problem will be attended to only
after the account has been renewed. I had promised to renew the account immediately after the problem has been solved. Ms. Tripti, however, was adamant
and even refused to allow me to discuss the matter with her supervisor.

My inhibitions about renewing the account at this stage after such a negative response from the Tata team is justified. Since an amount in
excess of Rs.4500/- lies in credit in this account I had requested for a refund within 7 working days. My various emails to Tata Broadband have gone unanswered till date.

I have a TataIndicom Broadband connection since 17.02.2007. However, I regret to say that the services provided are not commensurate with the "TATA" brand name.

I had registered a complaint (no. 6590412) on 3.8.2008 for the non-functioning of my connection. The matter was not attended
to and another complaint was lodged on 6.8.2008. I was told that there was
a problem on the server. Due to some previous engagemets I was out of town
from 08.08.2008 to 06.09.2008. The matter was not resolved when I checked on 07.09.08 and I lodged another complaint (no. 6972652) on 07.09.2008
which was atteded on 13.09.2008 in my absence. As per my telecon with Mr Mehfooz (Service Engineer) the problem was solved. At 1730 hrs when I reached home & checked the problem was still not solved. The matter was reported to Tata Broadband call center (no. 60607070) who promised that it will be attend ed to within 24 hours. This has not been done. On 15.09.2008 I spoke to Ms. Tripti from the billing department who advised me to renew the account as it had expired on 15.09.2008 and the problem will be attended to only
after the account has been renewed. I had promised to renew the account immediately after the problem has been solved. Ms. Tripti, however, was adamant
and even refused to allow me to discuss the matter with her supervisor.

My inhibitions about renewing the account at this stage after such a negative response from the Tata team is justified. Since an amount in
excess of Rs.4500/- lies in credit in this account I had requested for a refund within 7 working days. My various emails to Tata Broadband have gone unanswered till date.

I totally agree with you people, i took a broadband connection and somebody did net telephony hacking my username and password and i got a bill of 3000rs.Interesting side for this is that it all happend when i was not getting the broadband connection to some cable cut problem and my complaint was still under process ! I repeatedly complained and my bills are not corrected till now and they told me to report to cyber crime cell and they wont do anything else and i've to pay the bill now. THen for what "SPECIAL" purpose these people provide static ip? These people are never interested in tracing from where these illegal calls are made.Even when i changed my password, one fine morning it got reset to the default password. Will such a thing happen without the knowledge of technical guys.THey are interested only for their money. Giving net telephony facilities to such a CORRUPT service providers are harmful to the security of our nation, even it can be easily used for terrorist activities as even the complaints are not thoroughly investigated. PLEASE PLEASE STAY AWAY FROM TATAINDICOM BROADBAND ! WORST SERVICE PROVIDERS

I totally agree with you people, i took a broadband connection and somebody did net telephony hacking my username and password and i got a bill of 3000rs.Interesting side for this is that it all happend when i was not getting the broadband connection to some cable cut problem and my complaint was still under process ! I repeatedly complained and my bills are not corrected till now and they told me to report to cyber crime cell and they wont do anything else and i've to pay the bill now. THen for what "SPECIAL" purpose these people provide static ip? These people are never interested in tracing from where these illegal calls are made.Even when i changed my password, one fine morning it got reset to the default password. Will such a thing happen without the knowledge of technical guys.THey are interested only for their money. Giving net telephony facilities to such a CORRUPT service providers are harmful to the security of our nation, even it can be easily used for terrorist activities as even the complaints are not thoroughly investigated. PLEASE PLEASE STAY AWAY FROM TATAINDICOM BROADBAND ! WORST SERVICE PROVIDERS

I totally agree with all of you. TATA Indicom's service is PATHETIC to say the least. It looks like they don't have the words like 'responsibility and punctuality) in their dictionary.

I had bought a TATA Indicom USB modem [Sim card #: A000000A58E1FB (80 B2 80 77)] on Aug. 6, 2008, and was promised activation within 4 days which never happened. Even after 15 days and making repeated calls to the salesperson, I did not get the activation done. So I decided to cancel the service and applied for cancellation (#901214165) at their office in Kormangala, Bangalore. I promptly returned the USB modem and was told that I would be getting the refund of the deposit amount (Rs. 700 only) after 45 days of cancellation, at my postal address. Now, it is 3 months and I still do not know what happened to that money.

An employee of TATA Indicom in Kormangala, Bangalore office, had promised me that he would get it done asap. But when I tried to contact him thro' SMS or phone calls, he neither replied nor answered my phone calls. I suspect that the money would have disappeared into that employee's pocket already.

If anyone is considering to avail TATA Indicom's services (especially telecom), PLEASE reconsider if you value your time and hard-earned money.

I totally agree with all of you. TATA Indicom's service is PATHETIC to say the least. It looks like they don't have the words like 'responsibility and punctuality) in their dictionary.

I had bought a TATA Indicom USB modem [Sim card #: A000000A58E1FB (80 B2 80 77)] on Aug. 6, 2008, and was promised activation within 4 days which never happened. Even after 15 days and making repeated calls to the salesperson, I did not get the activation done. So I decided to cancel the service and applied for cancellation (#901214165) at their office in Kormangala, Bangalore. I promptly returned the USB modem and was told that I would be getting the refund of the deposit amount (Rs. 700 only) after 45 days of cancellation, at my postal address. Now, it is 3 months and I still do not know what happened to that money.

An employee of TATA Indicom in Kormangala, Bangalore office, had promised me that he would get it done asap. But when I tried to contact him thro' SMS or phone calls, he neither replied nor answered my phone calls. I suspect that the money would have disappeared into that employee's pocket already.

If anyone is considering to avail TATA Indicom's services (especially telecom), PLEASE reconsider if you value your time and hard-earned money.

tata indicom is hopeless the company is fraud my broadband is not working since 40 days every time we give complaint the complaints are automatically cleared no action has been taken reportedcomplaint to nodal officer , appellate but no action taken

tata indicom is hopeless the company is fraud my broadband is not working since 40 days every time we give complaint the complaints are automatically cleared no action has been taken reportedcomplaint to nodal officer , appellate but no action taken

Procedure: Convertion of BSNL new anant to saral anant

Procedure: Convertion of BSNL new anant to saral anant

I'm from Bombay. my advise to individuals is not to buy tataindicom broadband.

I took a prepaid for one year (starting 1st jan 2008), and hence I'm stuck with this folly.

The service is attrocious (and I'm being polite here). the support staff do not know an iota of networking, I have to tell these guys where to look for the fault.

their 24 hour solution is nothing but a sham. unless their 24 hour is bases on the sun's rotation rather than the earths rotation.

they have three sets of "people" to resolve the problem. first is "customer support" then "nodal officer" then "appelate". ALL of the are only email id's with AUTO RESPONSE. NO SERVICE

Another thing to BEWARE:
they close the call without resolving the problem. you will only find that out when you call them to ask for the report/status. then they give a new support number.

I have at least 15-20 such numbers over the past 6 months.

I have asked them to return my money and dis-continue my service, they are not willing to do that as well.

I on my part am going to propagate this site to all my friends. And no this is not behind the back of Tata Customer Service. I said I was going to do this, and ....
THEY JUST DO NOT CARE !!!

to the TATA INDICOM BROADBAND is aay "GIVE ME BACK MY MONEY" .....
and since normal practise of Tata is to charge for support. I DEMAND compensation for MENTAL HARASSMENT to the tune of COST * No. of support calls

I'm from Bombay. my advise to individuals is not to buy tataindicom broadband.

I took a prepaid for one year (starting 1st jan 2008), and hence I'm stuck with this folly.

The service is attrocious (and I'm being polite here). the support staff do not know an iota of networking, I have to tell these guys where to look for the fault.

their 24 hour solution is nothing but a sham. unless their 24 hour is bases on the sun's rotation rather than the earths rotation.

they have three sets of "people" to resolve the problem. first is "customer support" then "nodal officer" then "appelate". ALL of the are only email id's with AUTO RESPONSE. NO SERVICE

Another thing to BEWARE:
they close the call without resolving the problem. you will only find that out when you call them to ask for the report/status. then they give a new support number.

I have at least 15-20 such numbers over the past 6 months.

I have asked them to return my money and dis-continue my service, they are not willing to do that as well.

I on my part am going to propagate this site to all my friends. And no this is not behind the back of Tata Customer Service. I said I was going to do this, and ....
THEY JUST DO NOT CARE !!!

to the TATA INDICOM BROADBAND is aay "GIVE ME BACK MY MONEY" .....
and since normal practise of Tata is to charge for support. I DEMAND compensation for MENTAL HARASSMENT to the tune of COST * No. of support calls

Tata indicom is also a nightmare...

beware of this as well.... pathetic.... really pathetic..

Tata indicom is also a nightmare...

beware of this as well.... pathetic.... really pathetic..

i purchased surf2 whiz connection on 14th may, 2008, under the scheme of 2 months unlimited surfing and download free. but, now im constantly getting calls and smss about my high usage bills. i confirmed again with the dealer, but he says the scheme is available to me. even after complaining to the dealer, i recieve the calls again. after i maild my complaint to their nodal office, instead of solving the matter, they are demading money from me, threatening to cut the connection and even saying that we can get a discount on our bill, which was promisd to be free to us! some executives ask us to submit few percentage of the bill. what is all this non-sense? when executievs say to resolve and get back to us in few minutes, they never turn back! this is not expected from a co. like TATA who has the trust of people. i could have taken an unlimited plan earlier if it was not promised to me that for 2 months i wont get any bill. is that a tactic to sell your product by lieing to customers?

i purchased surf2 whiz connection on 14th may, 2008, under the scheme of 2 months unlimited surfing and download free. but, now im constantly getting calls and smss about my high usage bills. i confirmed again with the dealer, but he says the scheme is available to me. even after complaining to the dealer, i recieve the calls again. after i maild my complaint to their nodal office, instead of solving the matter, they are demading money from me, threatening to cut the connection and even saying that we can get a discount on our bill, which was promisd to be free to us! some executives ask us to submit few percentage of the bill. what is all this non-sense? when executievs say to resolve and get back to us in few minutes, they never turn back! this is not expected from a co. like TATA who has the trust of people. i could have taken an unlimited plan earlier if it was not promised to me that for 2 months i wont get any bill. is that a tactic to sell your product by lieing to customers?

I got this broadband connection (Infinity 128 plan) on 28-May-2008.

I recieved a Welcome Call from your Hyderabad Call Center the next day. The person told me that I can upgrade to Infinty 384kbps for just Rs.1000/ per month. I confirmed this twice with him. He told me that from June onwards the 128kbps plan is stopping and the 384kbps plan is reducing to 1000 Rs. per month and advised me to change the plan from the website My Tarrif section.

So I did change the plan. I checked that section again today, it still shows 384kbps as 1400 per month.

Please help me in how to go about lodging a complaint against this, FIR -or- Consumer Court -or- complaint to TRAI. What is the way out. Plzzz Help guys

After endless calls and email chains with customer care, I have been told today that I have to pay 1400 only as the plan charges change got effect from 6th june. Why did the person who gave me welcome call misonformed me.
After telling the customer care person I wouldn't pay 1400 for this month, he told me that it is not possible. These guys have taken 4 month advance and cut the money from that.

Wrong billing practices. They call it postpaid connection and charge for the next month in advance in this month's bill. Is there any way to complain to TRAI about this wrong practice.

Out of my 4 months advance rental of Rs.3150, Rs1710 got charged after just 4days of activation for the month of May.
Now the balance is only 1410 after 4days.

PLZZ HELP ME GUYZZ

I got this broadband connection (Infinity 128 plan) on 28-May-2008.

I recieved a Welcome Call from your Hyderabad Call Center the next day. The person told me that I can upgrade to Infinty 384kbps for just Rs.1000/ per month. I confirmed this twice with him. He told me that from June onwards the 128kbps plan is stopping and the 384kbps plan is reducing to 1000 Rs. per month and advised me to change the plan from the website My Tarrif section.

So I did change the plan. I checked that section again today, it still shows 384kbps as 1400 per month.

Please help me in how to go about lodging a complaint against this, FIR -or- Consumer Court -or- complaint to TRAI. What is the way out. Plzzz Help guys

After endless calls and email chains with customer care, I have been told today that I have to pay 1400 only as the plan charges change got effect from 6th june. Why did the person who gave me welcome call misonformed me.
After telling the customer care person I wouldn't pay 1400 for this month, he told me that it is not possible. These guys have taken 4 month advance and cut the money from that.

Wrong billing practices. They call it postpaid connection and charge for the next month in advance in this month's bill. Is there any way to complain to TRAI about this wrong practice.

Out of my 4 months advance rental of Rs.3150, Rs1710 got charged after just 4days of activation for the month of May.
Now the balance is only 1410 after 4days.

PLZZ HELP ME GUYZZ

Taking a TATA INDICOM BROADBAND connection was the worst decision for me n my room mates..every 2nd day we had to register a complaint for no connectivity and every time the customer care have a new excuse.I want to tell all the people here that please dont take tata's connection..you will simply regret it.....Engineers dont know how to solve the problem,customer care executives and their supervisors are too busy to talk and make just empty promises.....Please do something ....or think of some idea to teach them a lesson......

Taking a TATA INDICOM BROADBAND connection was the worst decision for me n my room mates..every 2nd day we had to register a complaint for no connectivity and every time the customer care have a new excuse.I want to tell all the people here that please dont take tata's connection..you will simply regret it.....Engineers dont know how to solve the problem,customer care executives and their supervisors are too busy to talk and make just empty promises.....Please do something ....or think of some idea to teach them a lesson......

Hi Viewers or users of Tata connection.

From the day one i took the connection, i have to raise 1 complaint every week to get my link issues resolved temporarliy. In the 4 months I should have raised more than 12 complaints.

Worst is that, when i want to shift the connection first they declined twice and when i went for new connection at the same address, executive told he can get it done by his influence. Irony to this, tata guys called and said you have already having a connection and you raise a request for shift in connection. I got approved for the same. Thats my idiotic decision instead of going for a new connection. It took me more than 2 weeks to get the connection.

I got all sort of bullshit excuses and irresponsive engineers. After a very long fight i got my connection.

To make things worst, customer care people are very arrogant. I raised a complaint and I was asked to go through all idiotic steps which is not related to the work and finally told they will give a complaint number. After that I got calls from the same lady from a PCO in hyderabad and shouted at my with bad languages.

I raised a complaint through mail and was given a usual copy and paste text.

TATA service *****.

Raja

Hi Viewers or users of Tata connection.

From the day one i took the connection, i have to raise 1 complaint every week to get my link issues resolved temporarliy. In the 4 months I should have raised more than 12 complaints.

Worst is that, when i want to shift the connection first they declined twice and when i went for new connection at the same address, executive told he can get it done by his influence. Irony to this, tata guys called and said you have already having a connection and you raise a request for shift in connection. I got approved for the same. Thats my idiotic decision instead of going for a new connection. It took me more than 2 weeks to get the connection.

I got all sort of bullshit excuses and irresponsive engineers. After a very long fight i got my connection.

To make things worst, customer care people are very arrogant. I raised a complaint and I was asked to go through all idiotic steps which is not related to the work and finally told they will give a complaint number. After that I got calls from the same lady from a PCO in hyderabad and shouted at my with bad languages.

I raised a complaint through mail and was given a usual copy and paste text.

TATA service *****.

Raja

LOL
People it is not ur fault that you think what they show is u get...
Now look at this (from tataindicombroadband. in)
http://www.tataindicombroadband.in/access/postpaid/order/postpaid_a1.html

256 kbps
512 kbps
1 Mbps

On the same page Business plan 256 Kbps/ 2 Mbps

Now check google for that (lets take 512kbps that is 512kb that is 512 kilo bits)
http://www.google.co.in/search?hl=en&q=512kb+to+KB

512 kilobits = 64 kilobytes
256 kilobits = 32 kilobytes
1 megabit = 128 kilobytes

Now guys here is the catch
They say Kb not KB (what the chracter "B")
So a Kb or kb means Kilo Bits
and KB or kB means Kilo Bytes
Got it? not ?
Than u can check this via google the most trusted site
put this
1Mb to KB
and this
1MB to KB

The download speed which u guys check is 90% times is in KB that is Kilo Bytes
So now it is crystal clear....
;)

LOL
People it is not ur fault that you think what they show is u get...
Now look at this (from tataindicombroadband. in)
http://www.tataindicombroadband.in/access/postpaid/order/postpaid_a1.html

256 kbps
512 kbps
1 Mbps

On the same page Business plan 256 Kbps/ 2 Mbps

Now check google for that (lets take 512kbps that is 512kb that is 512 kilo bits)
http://www.google.co.in/search?hl=en&q=512kb+to+KB

512 kilobits = 64 kilobytes
256 kilobits = 32 kilobytes
1 megabit = 128 kilobytes

Now guys here is the catch
They say Kb not KB (what the chracter "B")
So a Kb or kb means Kilo Bits
and KB or kB means Kilo Bytes
Got it? not ?
Than u can check this via google the most trusted site
put this
1Mb to KB
and this
1MB to KB

The download speed which u guys check is 90% times is in KB that is Kilo Bytes
So now it is crystal clear....
;)

customers do not buy tataindicom Plug to Surf it is really a headace the service is poor and they always blame that ur system has got problems and it never gets connected to 153kbps which they actually mention in their ads the connection is just 20 to 30kbps when it was asked whats this there is no value for customers money.

customers do not buy tataindicom Plug to Surf it is really a headace the service is poor and they always blame that ur system has got problems and it never gets connected to 153kbps which they actually mention in their ads the connection is just 20 to 30kbps when it was asked whats this there is no value for customers money.

I had a terrible experience with TATAINDICOM broadband.I was promised a connection within 3-4 days.The agent(Biswajit Roy) always told me the connection is going to come the nest day. After waiting a week , I called customer service. Later, I mailed the nodal officer and was shocked to know that it was not possible to get a connection in my locality.On asking why their agent had come to my house and taken the cheque, there was no response. Nobody returned my cheque.Ultimately I threatened legal action to the apellate authority.I got my connection almost a month later,even then a lot of connectivity problem was present. However, I am totally dismayed by this kind of service. The agent particularly was a blatant liar and never bothered to ring me up and tell me the situation even when I requested him to.MORAL: Desist from TATA broadband.

I had a terrible experience with TATAINDICOM broadband.I was promised a connection within 3-4 days.The agent(Biswajit Roy) always told me the connection is going to come the nest day. After waiting a week , I called customer service. Later, I mailed the nodal officer and was shocked to know that it was not possible to get a connection in my locality.On asking why their agent had come to my house and taken the cheque, there was no response. Nobody returned my cheque.Ultimately I threatened legal action to the apellate authority.I got my connection almost a month later,even then a lot of connectivity problem was present. However, I am totally dismayed by this kind of service. The agent particularly was a blatant liar and never bothered to ring me up and tell me the situation even when I requested him to.MORAL: Desist from TATA broadband.

Hellow,
I have also terrible expirience with Tata, now i came to the the know the meaning of Tata You should Do Tata (bye,Bye) to this serviece, so i am going to do the same, this is not broad band but it is dail-up without phone engage.

Hellow,
I have also terrible expirience with Tata, now i came to the the know the meaning of Tata You should Do Tata (bye,Bye) to this serviece, so i am going to do the same, this is not broad band but it is dail-up without phone engage.

Hey Everyone,
Here's my Tata Broadband Experience..

This is the worst service that anyone can ever have. MTNL could be better but not Tata.
My experience of having this connection is so pathetic that I am now tired of yelling at the customer service.
O by the way, you have to wait for atleast 10 minutes before you can talk to a customer service agent. Cos the expected wait time is always beyond 10 minutes and they will always ask you to call later.
But if you have patience and also luck to get through, you might talk to an agent who can do nothing but generate a customer complaint number for you.
God know what am I supposed to do with that number.

And after calling them continuously for 15 days, when you loose your patience, that agent literally puts you on mute while you are talking.
So the point is ..theres no point calling them.

Mine is a prepaid connection. So factually speaking , I have wasted Rs.4200/-, coz they take 6 months payment in advance which cannot be refunded; Even when they dont give you service.

So after being tired of calling them again and again and again, finally I had no choice but track down the cable myself.
I actually went behind the cable which came to my house, and went over the roof top, and then again came down the building.
So after all this stunt I found that the cable is broken at the pole next to my building.

Cool!!! now as I was happy to find the problem, and was assuming that since I have told them the problem, they might be able to correct it asap.

But no...I completely forgot that it was bloody TATA INDICOM.
Now its been 5 days that I am calling them everyday and telling that the cable is broken and please send someone to repair it.
They have a a really beautiful answer framed for me .."Maam, our Engineers are working on it."
When I ask them how much time it will take, they would again beautifully say, "I cannot committ about that maam, but I assure it will happen soon"...
hehe...
So all I can do now, is assume that my money is wasted.

I have now activated Mobile office on my Airtel Cell phone, and use my cell for Internet connection.
The speed is like a normal Dialup connection which I can live with for now.
O well, something is better than nothing.
So that was my Tata Indicom experience...

O and did I tell you that I am an exemployee of Tata Indicom and I worked in the Mobile division for 2 years.
So if Tata can offer such service to its own employees, then you can imagine what you will go through.
So my friends...Please take my advice...
STAY AWAY FROM TATA INDICOM BROADBAND
-Deepali

Hey Everyone,
Here's my Tata Broadband Experience..

This is the worst service that anyone can ever have. MTNL could be better but not Tata.
My experience of having this connection is so pathetic that I am now tired of yelling at the customer service.
O by the way, you have to wait for atleast 10 minutes before you can talk to a customer service agent. Cos the expected wait time is always beyond 10 minutes and they will always ask you to call later.
But if you have patience and also luck to get through, you might talk to an agent who can do nothing but generate a customer complaint number for you.
God know what am I supposed to do with that number.

And after calling them continuously for 15 days, when you loose your patience, that agent literally puts you on mute while you are talking.
So the point is ..theres no point calling them.

Mine is a prepaid connection. So factually speaking , I have wasted Rs.4200/-, coz they take 6 months payment in advance which cannot be refunded; Even when they dont give you service.

So after being tired of calling them again and again and again, finally I had no choice but track down the cable myself.
I actually went behind the cable which came to my house, and went over the roof top, and then again came down the building.
So after all this stunt I found that the cable is broken at the pole next to my building.

Cool!!! now as I was happy to find the problem, and was assuming that since I have told them the problem, they might be able to correct it asap.

But no...I completely forgot that it was bloody TATA INDICOM.
Now its been 5 days that I am calling them everyday and telling that the cable is broken and please send someone to repair it.
They have a a really beautiful answer framed for me .."Maam, our Engineers are working on it."
When I ask them how much time it will take, they would again beautifully say, "I cannot committ about that maam, but I assure it will happen soon"...
hehe...
So all I can do now, is assume that my money is wasted.

I have now activated Mobile office on my Airtel Cell phone, and use my cell for Internet connection.
The speed is like a normal Dialup connection which I can live with for now.
O well, something is better than nothing.
So that was my Tata Indicom experience...

O and did I tell you that I am an exemployee of Tata Indicom and I worked in the Mobile division for 2 years.
So if Tata can offer such service to its own employees, then you can imagine what you will go through.
So my friends...Please take my advice...
STAY AWAY FROM TATA INDICOM BROADBAND
-Deepali

My request for shifting of connection is pending for over 50 days.In this period i have called customer service and the tata indicombroadband technicians over 300 times and still my shifting is pending.

Every time i call them i hear a bunch of lies...Tata indicom broadband technicians will tell a blant lie that they will get the connection working today but when you call them they will either switch of their mobile or will not pick up(although one workaround for this issue is to call from different PCO's to make them answer your call).CAlling the customer care number 60607070(hyderabad) is waste of time..as these lying technicians dont update their CRM tool(customer query database with the truth)
In my case after calling one Mr.Ravi (tolochowki,hyderabad) i managed to get the cabling done after 40 days but this person has lied to his own office by not updating their system as when i called the customer care they said its updated to them as its not feasible(there was no mention about the cabling tata people did at my home).

Now i am still waiting for the connection to get activated..I have been without internet for over 60 days and i am also billed Rs1800 and i am being harrased by tata billing department to pay the bill.

I have decide i have had enough and have decided to take it up to http://ncdrc.nic.in/.

Airtel does not provide in my area and bsnl has no ports.
Please be aware of tata indicombroadband service...Tata is a great enterprise with great reputation.But a few nto worthy employees spoil the name of the company!

If any one(in hyderabad) is interested in taking this issue with consumer redressel forum legal action please contact me by replying.

My request for shifting of connection is pending for over 50 days.In this period i have called customer service and the tata indicombroadband technicians over 300 times and still my shifting is pending.

Every time i call them i hear a bunch of lies...Tata indicom broadband technicians will tell a blant lie that they will get the connection working today but when you call them they will either switch of their mobile or will not pick up(although one workaround for this issue is to call from different PCO's to make them answer your call).CAlling the customer care number 60607070(hyderabad) is waste of time..as these lying technicians dont update their CRM tool(customer query database with the truth)
In my case after calling one Mr.Ravi (tolochowki,hyderabad) i managed to get the cabling done after 40 days but this person has lied to his own office by not updating their system as when i called the customer care they said its updated to them as its not feasible(there was no mention about the cabling tata people did at my home).

Now i am still waiting for the connection to get activated..I have been without internet for over 60 days and i am also billed Rs1800 and i am being harrased by tata billing department to pay the bill.

I have decide i have had enough and have decided to take it up to http://ncdrc.nic.in/.

Airtel does not provide in my area and bsnl has no ports.
Please be aware of tata indicombroadband service...Tata is a great enterprise with great reputation.But a few nto worthy employees spoil the name of the company!

If any one(in hyderabad) is interested in taking this issue with consumer redressel forum legal action please contact me by replying.