Comments on: BSNL Broadband:Stupidity http://broadbandblog.in/536-bsnl-broadbandstupidity Ring Side view of Indian Telecom Circus Thu, 03 May 2012 12:07:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: KG John Justin http://broadbandblog.in/536-bsnl-broadbandstupidity/comment-page-1#comment-229129 KG John Justin Mon, 24 Mar 2008 13:04:19 +0000 http://broadbandblog.in/536/bsnl-broadbandstupidity/#comment-229129 1. I have applied for new BSNL landline connection and got it on 19 Feb 08. Along with new line registration I applied for broadband connection also, my seniority for broadband must start from date of registration. However, my modem, user-id and password for broadband was issued on 05 Mar 08. For first month telephone bills is also cleared. 2. Since then Fibre Optical cable was damaged between Yelahanka Exchange and Air Force Stn Exchange, it was restored on 12 Mar 08 in the noon for land line. After 07 days, on 19 Mar 08, they restored broadband in this Air Force Station, Yelahanka Exchange. However, my connection not made good. The details of my broad band connection are as follows: BB reg no - Rtn252004 BB OB No - 96102347 BB OB dt - 23 Feb 2008 User Creation date - 04 Mar 08 DSLAM No - UIAF01 SLOT No - 07 3. No of time and on 20th Mar 08 morning I approached JE Prakash in person for starting of my broadband connection at his office, it will be done by evening. “People are on job”, this was his wording since from 05 Mar 08. But till now my broadband connection not was provided. He says a new DSLAM is installed in this exchange is not working; your connection port is in that. Even I heard the Existing old DSLAM is having one or two port empty due to surrender of broadband connection by some customers. I requested him change the port to old system, he said port cannot be changed due to software difference in new DSLAM. 4. Even once I approached DE, Yelahanka Exchange, he said, it is not under my jurisdiction and you talk to JE only and don’t approach me for anything because he is ultimate. I could not understand being the senior officer and in charge of Yelahanka circle, why he had talked in such an irresponsibly. On 22 Mar 08 I talked to Personal Secretary of PGM, Bangalore around 1.30 pm on 22868687, she has noted down the complaint with my contact no. 5. It is not clear, why such long time is taken for restoration of OFC and faulty new system is not rectified after having good engineers in network and provided service to customer. It is competitive world and Bangalore IT hub in such place is having long delay and poor service is not understood. Restoration of any such failure is possible within 24 hrs in today’s world. Plenty of machines are available to assist the man for restoration of failure. It became routine business for me to visit daily for Yelahanka exchange for broadband but no positive result is yielded yet. Due to lingering of my connection has mentally disturbed me and wasted my precious time and money by visiting regularly exchange Yelahanka. My umpteen steps taken to get through the connection is futile and I am forced to write this mail to you 1. I have applied for new BSNL landline connection and got it on 19 Feb 08. Along with new line registration I applied for broadband connection also, my seniority for broadband must start from date of registration. However, my modem, user-id and password for broadband was issued on 05 Mar 08. For first month telephone bills is also cleared.

2. Since then Fibre Optical cable was damaged between Yelahanka Exchange and Air Force Stn Exchange, it was restored on 12 Mar 08 in the noon for land line. After 07 days, on 19 Mar 08, they restored broadband in this Air Force Station, Yelahanka Exchange. However, my connection not made good. The details of my broad band connection are as follows:

BB reg no - Rtn252004
BB OB No - 96102347
BB OB dt - 23 Feb 2008
User Creation date - 04 Mar 08
DSLAM No - UIAF01
SLOT No - 07

3. No of time and on 20th Mar 08 morning I approached JE Prakash in person for starting of my broadband connection at his office, it will be done by evening. “People are on job”, this was his wording since from 05 Mar 08. But till now my broadband connection not was provided. He says a new DSLAM is installed in this exchange is not working; your connection port is in that. Even I heard the Existing old DSLAM is having one or two port empty due to surrender of broadband connection by some customers. I requested him change the port to old system, he said port cannot be changed due to software difference in new DSLAM.

4. Even once I approached DE, Yelahanka Exchange, he said, it is not under my jurisdiction and you talk to JE only and don’t approach me for anything because he is ultimate. I could not understand being the senior officer and in charge of Yelahanka circle, why he had talked in such an irresponsibly. On 22 Mar 08 I talked to Personal Secretary of PGM, Bangalore around 1.30 pm on 22868687, she has noted down the complaint with my contact no.

5. It is not clear, why such long time is taken for restoration of OFC and faulty new system is not rectified after having good engineers in network and provided service to customer. It is competitive world and Bangalore IT hub in such place is having long delay and poor service is not understood. Restoration of any such failure is possible within 24 hrs in today’s world. Plenty of machines are available to assist the man for restoration of failure.

It became routine business for me to visit daily for Yelahanka exchange for broadband but no positive result is yielded yet. Due to lingering of my connection has mentally disturbed me and wasted my precious time and money by visiting regularly exchange Yelahanka. My umpteen steps taken to get through the connection is futile and I am forced to write this mail to you

]]> By: KG John Justin http://broadbandblog.in/536-bsnl-broadbandstupidity/comment-page-1#comment-296442 KG John Justin Mon, 24 Mar 2008 13:04:00 +0000 http://broadbandblog.in/536/bsnl-broadbandstupidity/#comment-296442 1. I have applied for new BSNL landline connection and got it on 19 Feb 08. Along with new line registration I applied for broadband connection also, my seniority for broadband must start from date of registration. However, my modem, user-id and password for broadband was issued on 05 Mar 08. For first month telephone bills is also cleared. 2. Since then Fibre Optical cable was damaged between Yelahanka Exchange and Air Force Stn Exchange, it was restored on 12 Mar 08 in the noon for land line. After 07 days, on 19 Mar 08, they restored broadband in this Air Force Station, Yelahanka Exchange. However, my connection not made good. The details of my broad band connection are as follows: BB reg no - Rtn252004 BB OB No - 96102347 BB OB dt - 23 Feb 2008 User Creation date - 04 Mar 08 DSLAM No - UIAF01 SLOT No - 07 3. No of time and on 20th Mar 08 morning I approached JE Prakash in person for starting of my broadband connection at his office, it will be done by evening. “People are on job”, this was his wording since from 05 Mar 08. But till now my broadband connection not was provided. He says a new DSLAM is installed in this exchange is not working; your connection port is in that. Even I heard the Existing old DSLAM is having one or two port empty due to surrender of broadband connection by some customers. I requested him change the port to old system, he said port cannot be changed due to software difference in new DSLAM. 4. Even once I approached DE, Yelahanka Exchange, he said, it is not under my jurisdiction and you talk to JE only and don’t approach me for anything because he is ultimate. I could not understand being the senior officer and in charge of Yelahanka circle, why he had talked in such an irresponsibly. On 22 Mar 08 I talked to Personal Secretary of PGM, Bangalore around 1.30 pm on 22868687, she has noted down the complaint with my contact no. 5. It is not clear, why such long time is taken for restoration of OFC and faulty new system is not rectified after having good engineers in network and provided service to customer. It is competitive world and Bangalore IT hub in such place is having long delay and poor service is not understood. Restoration of any such failure is possible within 24 hrs in today’s world. Plenty of machines are available to assist the man for restoration of failure. It became routine business for me to visit daily for Yelahanka exchange for broadband but no positive result is yielded yet. Due to lingering of my connection has mentally disturbed me and wasted my precious time and money by visiting regularly exchange Yelahanka. My umpteen steps taken to get through the connection is futile and I am forced to write this mail to you 1. I have applied for new BSNL landline connection and got it on 19 Feb 08. Along with new line registration I applied for broadband connection also, my seniority for broadband must start from date of registration. However, my modem, user-id and password for broadband was issued on 05 Mar 08. For first month telephone bills is also cleared.

2. Since then Fibre Optical cable was damaged between Yelahanka Exchange and Air Force Stn Exchange, it was restored on 12 Mar 08 in the noon for land line. After 07 days, on 19 Mar 08, they restored broadband in this Air Force Station, Yelahanka Exchange. However, my connection not made good. The details of my broad band connection are as follows:

BB reg no - Rtn252004
BB OB No - 96102347
BB OB dt - 23 Feb 2008
User Creation date - 04 Mar 08
DSLAM No - UIAF01
SLOT No - 07

3. No of time and on 20th Mar 08 morning I approached JE Prakash in person for starting of my broadband connection at his office, it will be done by evening. “People are on job”, this was his wording since from 05 Mar 08. But till now my broadband connection not was provided. He says a new DSLAM is installed in this exchange is not working; your connection port is in that. Even I heard the Existing old DSLAM is having one or two port empty due to surrender of broadband connection by some customers. I requested him change the port to old system, he said port cannot be changed due to software difference in new DSLAM.

4. Even once I approached DE, Yelahanka Exchange, he said, it is not under my jurisdiction and you talk to JE only and don’t approach me for anything because he is ultimate. I could not understand being the senior officer and in charge of Yelahanka circle, why he had talked in such an irresponsibly. On 22 Mar 08 I talked to Personal Secretary of PGM, Bangalore around 1.30 pm on 22868687, she has noted down the complaint with my contact no.

5. It is not clear, why such long time is taken for restoration of OFC and faulty new system is not rectified after having good engineers in network and provided service to customer. It is competitive world and Bangalore IT hub in such place is having long delay and poor service is not understood. Restoration of any such failure is possible within 24 hrs in today’s world. Plenty of machines are available to assist the man for restoration of failure.

It became routine business for me to visit daily for Yelahanka exchange for broadband but no positive result is yielded yet. Due to lingering of my connection has mentally disturbed me and wasted my precious time and money by visiting regularly exchange Yelahanka. My umpteen steps taken to get through the connection is futile and I am forced to write this mail to you

]]> By: atul http://broadbandblog.in/536-bsnl-broadbandstupidity/comment-page-1#comment-9080 atul Fri, 11 Aug 2006 20:23:10 +0000 http://broadbandblog.in/536/bsnl-broadbandstupidity/#comment-9080 Bsnl is cheating with us with broadband services. they are providing the speed of 200kb/sec instead of 256kb/sec. That a crime by the biggest telecommincation company of indian. Either they should reduce reduce the plan rupees or close the company. if u do not beleive me check ur self by typing "check speed of bsnl broadband" in google and open the related site. Claim at consumer court and ur money will be refunded with interest and free connection also. atul Bsnl is cheating with us with broadband services. they are providing the speed of 200kb/sec instead of 256kb/sec. That a crime by the biggest telecommincation company of indian.

Either they should reduce reduce the plan rupees or close the company.

if u do not beleive me check ur self by typing “check speed of bsnl broadband” in google and open the related site.

Claim at consumer court and ur money will be refunded with interest and free connection also.

atul

]]> By: atul http://broadbandblog.in/536-bsnl-broadbandstupidity/comment-page-1#comment-296441 atul Fri, 11 Aug 2006 20:23:00 +0000 http://broadbandblog.in/536/bsnl-broadbandstupidity/#comment-296441 Bsnl is cheating with us with broadband services. they are providing the speed of 200kb/sec instead of 256kb/sec. That a crime by the biggest telecommincation company of indian. Either they should reduce reduce the plan rupees or close the company. if u do not beleive me check ur self by typing "check speed of bsnl broadband" in google and open the related site. Claim at consumer court and ur money will be refunded with interest and free connection also. atul Bsnl is cheating with us with broadband services. they are providing the speed of 200kb/sec instead of 256kb/sec. That a crime by the biggest telecommincation company of indian.

Either they should reduce reduce the plan rupees or close the company.

if u do not beleive me check ur self by typing “check speed of bsnl broadband” in google and open the related site.

Claim at consumer court and ur money will be refunded with interest and free connection also.

atul

]]> By: Rohit http://broadbandblog.in/536-bsnl-broadbandstupidity/comment-page-1#comment-2806 Rohit Wed, 03 May 2006 04:42:31 +0000 http://broadbandblog.in/536/bsnl-broadbandstupidity/#comment-2806 Dr. Puri, you did seem in a hurry to absolve BSNL..! No offense meant :). You have been dealing with these guys for a long, long time so may be you thought you may have an impact on these guys..but be rest assured, you will not be getting the feel of 'nirvana' from BSNL, thats for sure. Its a government thing, you know, or Newton's law. Not until a 12 inch nail gets hammered in their thick skinned behind, will you find any visible movement. I know, you will not give up..and please do, keep it up..! Dr. Puri, you did seem in a hurry to absolve BSNL..! No offense meant :) . You have been dealing with these guys for a long, long time so may be you thought you may have an impact on these guys..but be rest assured, you will not be getting the feel of ‘nirvana’ from BSNL, thats for sure. Its a government thing, you know, or Newton’s law. Not until a 12 inch nail gets hammered in their thick skinned behind, will you find any visible movement. I know, you will not give up..and please do, keep it up..!

]]> By: Rohit http://broadbandblog.in/536-bsnl-broadbandstupidity/comment-page-1#comment-296440 Rohit Wed, 03 May 2006 04:42:00 +0000 http://broadbandblog.in/536/bsnl-broadbandstupidity/#comment-296440 Dr. Puri, you did seem in a hurry to absolve BSNL..! No offense meant :). You have been dealing with these guys for a long, long time so may be you thought you may have an impact on these guys..but be rest assured, you will not be getting the feel of 'nirvana' from BSNL, thats for sure. Its a government thing, you know, or Newton's law. Not until a 12 inch nail gets hammered in their thick skinned behind, will you find any visible movement. I know, you will not give up..and please do, keep it up..! Dr. Puri, you did seem in a hurry to absolve BSNL..! No offense meant :) . You have been dealing with these guys for a long, long time so may be you thought you may have an impact on these guys..but be rest assured, you will not be getting the feel of ‘nirvana’ from BSNL, thats for sure. Its a government thing, you know, or Newton’s law. Not until a 12 inch nail gets hammered in their thick skinned behind, will you find any visible movement. I know, you will not give up..and please do, keep it up..!

]]> By: pupudada http://broadbandblog.in/536-bsnl-broadbandstupidity/comment-page-1#comment-2799 pupudada Tue, 02 May 2006 17:19:20 +0000 http://broadbandblog.in/536/bsnl-broadbandstupidity/#comment-2799 My dearest abhi (as a father would write to his son).. you are totally mistaken. I beg to differ with you.. BSNL is moving on the right track! First of all they want us to notify Airtell and VSNL (and maybe Reliance too) of their new plans. This will give the competitors a chance to declare new plans, which will be better than the ones being `going to be' offered by BSNL. The fruits are manifold, which will make us all happy. We shall have a healthy competition.. we shall get better rates from Airtell and the others.. some of us will migrate to them. Airtell might as well offer 256kbps unlimited for Rs.800 and also offer 2 `local' numbers and one `std' number free along with the pack. VSNL & Reliance might as well come up with better plans.. In the end it will leave many people happy (who knows a good amount of money might have transferred in the background making someone happy) except for THOSE in whose areas Airtell are yet to offer break ground (pun intended). I know you must be thinking that what about them.. about those `except for THOSE'? Well these THOSE will start emailing BSNL again, after a set period set by one Seth we shall be again announcing (with great glory.. `I was the first to announce') of the new unlimited plans of BSNL... What more happiness do you want.. except for BSNL bashing.. As I said.. you are totally mistaken, for you have yet to reach that state of enlightment to know that... `ye BSNL gol hai, bahar se gol hai, andar mein Jhaanko bhaiya to, Bilkul kholam khol hai' My dearest abhi (as a father would write to his son).. you are totally mistaken. I beg to differ with you.. BSNL is moving on the right track! First of all they want us to notify Airtell and VSNL (and maybe Reliance too) of their new plans. This will give the competitors a chance to declare new plans, which will be better than the ones being `going to be’ offered by BSNL. The fruits are manifold, which will make us all happy.

We shall have a healthy competition.. we shall get better rates from Airtell and the others.. some of us will migrate to them. Airtell might as well offer 256kbps unlimited for Rs.800 and also offer 2 `local’ numbers and one `std’ number free along with the pack. VSNL & Reliance might as well come up with better plans.. In the end it will leave many people happy (who knows a good amount of money might have transferred in the background making someone happy) except for THOSE in whose areas Airtell are yet to offer break ground (pun intended). I know you must be thinking that what about them.. about those `except for THOSE’?

Well these THOSE will start emailing BSNL again, after a set period set by one Seth we shall be again announcing (with great glory.. `I was the first to announce’) of the new unlimited plans of BSNL… What more happiness do you want.. except for BSNL bashing.. As I said.. you are totally mistaken, for you have yet to reach that state of enlightment to know that… `ye BSNL gol hai, bahar se gol hai, andar mein Jhaanko bhaiya to, Bilkul kholam khol hai’

]]> By: pupudada http://broadbandblog.in/536-bsnl-broadbandstupidity/comment-page-1#comment-296439 pupudada Tue, 02 May 2006 17:19:00 +0000 http://broadbandblog.in/536/bsnl-broadbandstupidity/#comment-296439 My dearest abhi (as a father would write to his son).. you are totally mistaken. I beg to differ with you.. BSNL is moving on the right track! First of all they want us to notify Airtell and VSNL (and maybe Reliance too) of their new plans. This will give the competitors a chance to declare new plans, which will be better than the ones being `going to be' offered by BSNL. The fruits are manifold, which will make us all happy. We shall have a healthy competition.. we shall get better rates from Airtell and the others.. some of us will migrate to them. Airtell might as well offer 256kbps unlimited for Rs.800 and also offer 2 `local' numbers and one `std' number free along with the pack. VSNL & Reliance might as well come up with better plans.. In the end it will leave many people happy (who knows a good amount of money might have transferred in the background making someone happy) except for THOSE in whose areas Airtell are yet to offer break ground (pun intended). I know you must be thinking that what about them.. about those `except for THOSE'? Well these THOSE will start emailing BSNL again, after a set period set by one Seth we shall be again announcing (with great glory.. `I was the first to announce') of the new unlimited plans of BSNL... What more happiness do you want.. except for BSNL bashing.. As I said.. you are totally mistaken, for you have yet to reach that state of enlightment to know that... `ye BSNL gol hai, bahar se gol hai, andar mein Jhaanko bhaiya to, Bilkul kholam khol hai' My dearest abhi (as a father would write to his son).. you are totally mistaken. I beg to differ with you.. BSNL is moving on the right track! First of all they want us to notify Airtell and VSNL (and maybe Reliance too) of their new plans. This will give the competitors a chance to declare new plans, which will be better than the ones being `going to be’ offered by BSNL. The fruits are manifold, which will make us all happy.

We shall have a healthy competition.. we shall get better rates from Airtell and the others.. some of us will migrate to them. Airtell might as well offer 256kbps unlimited for Rs.800 and also offer 2 `local’ numbers and one `std’ number free along with the pack. VSNL & Reliance might as well come up with better plans.. In the end it will leave many people happy (who knows a good amount of money might have transferred in the background making someone happy) except for THOSE in whose areas Airtell are yet to offer break ground (pun intended). I know you must be thinking that what about them.. about those `except for THOSE’?

Well these THOSE will start emailing BSNL again, after a set period set by one Seth we shall be again announcing (with great glory.. `I was the first to announce’) of the new unlimited plans of BSNL… What more happiness do you want.. except for BSNL bashing.. As I said.. you are totally mistaken, for you have yet to reach that state of enlightment to know that… `ye BSNL gol hai, bahar se gol hai, andar mein Jhaanko bhaiya to, Bilkul kholam khol hai’

]]>