I signed up for a BSNL Broadband connection after I joined in my residency. For all practical purposes it was Home 900 plus because of my usage.
I was shocked to see my bill reflecting data usage charges for Home Plan 250! When confronted, I was told that doctors are not allowed to take in 900 plus unlimited! Imagine the travesty of the morons in high places that BSNL has hired for itself.
Despite repeated complaints at the local level, the matter is finally stuck up with the General Manager who seems to be loath in moving his ass on the issue. I have demanded that I be issued a duplicate bill backdated from the day of connection and all the usage charges be waived off.
I have two options. Either I file a case in the Consumer Court and claim damages or file Right to Information application to know as to how and on what basis I was alloted a plan that I never applied for.
It seems to be a far fetched idea but then I have no choice to fight it out. Meanwhile my telephone line is disconnected which makes it useless to keep it.
Airtel hasn’t reverted back to me to offer me a “high speed unlimited broadband’ despite repeated reminders to the same. They seem to be staffed with BSNL applicant rejects and more than anything else a bunch of loosers with loads of cash to spare.
Unless of course these companies evolve an effective in house grieval redressal mechanisms, we would get to see many cases like these. I shall keep you posted about the developments in this regard. By the way, I have mailed to the CMD explaining to him about the present state of affairs.
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[...] I just got this information from Dr. Abhishek Puri. He has been told by the BSNL company that doctors of our country are not eligible to get the 900 plus unlimited plan. No logical reason given for this information. [...]