I have been an Airtel customer since two years now. The phone connection was in a friend’s name. 4 days back I applied for a new connection in my name. I wanted a phone line along with their broadband connection.
Everything seemed to be fine. Their representative was at my place within 30 minutes. He took the documentation and a check of Rs. 850.
The documentation provided was:
1.Photostat copy of the most recent bank statement. (Address Proof)
2.Photostat copy of my driving license. (To prove that I exist)
Yesterday, they completed the wiring process. Today another individual came and activated the phone.
Looks alright till now.
10 minutes later the dude said that they would have to disable the connection as my identity was not verified correctly by their back end system. So, I would now have to wait for another couple of days to sort out the problem. They can potentially reject me as a customer.
Duh. I provided them more than enough documentation to show that I exist and live at the place where the connection was to be installed. It’s an owned place and I am not living on rent.
I have now given them a photostat copy of my PAN Card. I am seriously hoping that this should satisfy them enough to give me a bloody Airtel Connection. Or I would consider getting a Tata line.
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hi i am vamseedhar.B i applied for new connection in my name almost one month. yet now they did not give the connection. ur service is not good. Everytime if i called to customer care they sent some agent to my home and collect the money for connection and they did not give the connection after one month if i called then they told connection is not possible in ur area they said like that, but i do not understand if connection is not possible they why did they take money. now i applied two times for airtel broadband new connection purpose, becoz one time i paid rs.500 and that time connection was not possible they said, after one month again some agent called to my mobile they told now broadband connection is available if u want i will give within two days, if i asked rs.500 then he said , already returned that money it will come to ur home by cheque, if u will pay 899/- now then we will give connection immediately, but yet now they did not give the connection and they did not respond if i called to his mobile. please take the action immediately. MY APPLICATION NO : 229655 PAID RS.899 WITH THE NAME OF VAMSEEDHAR IN THE MONTH OF MARTH
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