If there is any survey for dissatisfied customers, HUTCH (and now Vodafone) would clearly come out trumps for sucking to the max.
Over the past few months, I have been emailing the bozos to register my complaints with the management regarding the dismal quality of call services. I have been experiencing frequent call drops and disturbances which makes calling below par. So far, I have been getting varied responses to my queries. At one point of time, they even decided to sanction the ‘in building” solution to my place of work; I have not got the assurance in writing as yet.
The worst off is the customer care; I had to wait for almost 15 minutes before my call was attended to. It becomes extremely difficult to deal with a dumb moron trying to make “sense”. Much of my efforts are wasted in trying to frame a query that he would understand. It would be a perfect situation to let off my steam to a jerk who is almost suicidal or on the brink of being one.
I truly wish I could rap their knuckles nice and hard in order to make them understand that it takes a lot of time and hard work to acquire a customer and none whatosever to loose one. I am desperately waiting for some more competition to catch up so that atleast these buggers are forced to improve their services.
Screw them indeed.
This content is published under the Attribution-Noncommercial-Share Alike 3.0 Unported license.
Related posts:
- Hutch becomes Vodafone This is another example of foreign imperialism. Slowly we ought to get used to the limey lingo and their products....
- More on Vodafone It seems that Vodafone is creating more ripples than it ought to. I had reported earlier that Vodafone’s investment seems...
- Debate and BSNL sucks Business Standard finally wakes up to some reality and commisions a debate between ISP association of India and BSNL. I...
- Hutch: Sell off Ending two months of speculation, Vodafone enters India by buying out Hutch’s stake at $19 billion dollars. The Essars of...
- Who works in India? This is an interesting email I recieved and I thought it was approriate for this blog. Specially after my interaction...
- Indian Telecom:One India hassles Mr Maran is desperate to show something for his ministry. His broadband “revolution” has fallen flat with allmost insipid conversions...
- BSNL: One India boo boo BSNL has 38 million customers. It declared profits of 10, 000 crores. It announced the much hyped One-India plan with...
- India: Village Telephones I intend to keep the post short. I came across this link on Boing Boing about the village public telephones...
- Mobiles in India: A rip off! I have the numbers finally. Something that I have been alleging but could never get the right numbers because it...
- One India plan:Now leftist pressure I couldn’t resist citing the entry in People’s Democracy which is the official mouth piece of the rag tag left...
[...] wicket or so much as I would like to believe. Over the past two years, I have been a customer of Vodafone in the place where I work; I have been facing a network issue by virtue of incomplete signal bars or [...]