Broadband Blog

Ring Side view of Indian Telecom Circus

Vodafone India: Sucks

Tags: , , , , , , ,

I have been with for over three years now. Unfortunately, this company is best among the worst of the operators in the country. So far, I have not had a “moment of delight” with them, either with the customer care or the responses to the emails concerning the network.

They have a lousy network and I have been experiencing frequent call drops and network congestion to connect to other operators. They have among the worst tariffs for access and it’s a nightmare to get them to respond to simple queries. I am entitled to my opinion for all practical purposes.

Unfortunately, despite the littany of complaints, it becomes very difficult to communicate the change of phone number to other people. I have a feeling that the regulatory watchdog should come up with a solution like detailing the network parameters and perhaps a survey which measures the various parameters of the service operator like complaint handling etc.

I was surprised to read that any complaint being sent to the needs to be sent in “duplicate” and that it takes 3 months for the complaint to be resolved. 3 months! I’d be better off minus their services.

I have just emailed to their nodal officer and got an auto reply saying that they need two working days to respond. I shall be updating their responses here on the blog. Let the world know what they are up to.  

Click through Related Posts
If there is any survey for dissatisfied customers, (and now Vodafone) would clearly come out trumps for sucking to the max. Over the past few months, I have been emailing ...
READ MORE
This is another example of foreign imperialism. Slowly we ought to get used to the limey lingo and their products. Vodafone in (albeit by backdoor) is a perfect example ...
READ MORE
finally wakes up to some reality and commisions a debate between ISP association of India and . I would have to quote freely from that to expose as ...
READ MORE
So far, I have not had user reviews. A search with search line " sucks" reveals a lot. (hat tip: A reader on this blog)
READ MORE
I have always maintained that GSM services are cartelised. Despite the hype about the "fastest growing mobile telephony business" (bah!) we have the highest tariffs in the world based on ...
READ MORE
It seems that Vodafone is creating more ripples than it ought to. I had reported earlier that Vodafone's investment seems more like a speculation, rather than any real investment. As the ...
READ MORE
Ending two months of speculation, Vodafone enters India by buying out Hutch's stake at $19 billion dollars. The Essars of the world have got a good deal. In my opinion, ...
READ MORE
Telecom Regulatory Authority of India Over the past few years, there has been a spurt of the telecom growth. Even though it has been in fits and starts. Envisaged in ...
READ MORE
For long, I was stuck on . Until my Nokia handset went kaput finally and I had the "hobson's choice"; I shifted to GSM because my folks had free outgoing ...
READ MORE
Dial-Up Users are the Biggest Sufferers in India I am speaking on behalf of countless number of users in the small towns of India. The people in the metros have ...
READ MORE
: Sucks to the MAX!
Hutch becomes Vodafone
Debate and
Mobile: sucks?
GSM operators India: Getting MRTPC slap
More on Vodafone
Hutch: Sell off
Telecom Regulatory Authority of India
GSM Hassles
Dial-Up Users are the Biggest Sufferers in India

This content is published under the Attribution-Noncommercial-Share Alike 3.0 Unported license.

Related posts:

  1. Vodafone India: Sucks to the MAX! If there is any survey for dissatisfied customers, HUTCH (and now Vodafone) would clearly come out trumps for sucking to...
  2. Hutch becomes Vodafone This is another example of foreign imperialism. Slowly we ought to get used to the limey lingo and their products....
  3. Debate and BSNL sucks Business Standard finally wakes up to some reality and commisions a debate between ISP association of India and BSNL. I...
  4. Virgin India Mobile: sucks? So far, I have not had user reviews. A Google search with search line “virgin mobile sucks” reveals a lot....
  5. GSM operators India: Getting MRTPC slap I have always maintained that GSM services are cartelised. Despite the hype about the “fastest growing mobile telephony business” (bah!)...
  6. More on Vodafone It seems that Vodafone is creating more ripples than it ought to. I had reported earlier that Vodafone’s investment seems...
  7. Hutch: Sell off Ending two months of speculation, Vodafone enters India by buying out Hutch’s stake at $19 billion dollars. The Essars of...
  8. Telecom Regulatory Authority of India Telecom Regulatory Authority of India Over the past few years, there has been a spurt of the telecom growth. Even...
  9. GSM Hassles For long, I was stuck on CDMA. Until my Nokia handset went kaput finally and I had the “hobson’s choice”;...
  10. Dial-Up Users are the Biggest Sufferers in India Dial-Up Users are the Biggest Sufferers in India I am speaking on behalf of countless number of Internet users in...

Tags: , , , , , , ,

Post comment as twitter logo facebook logo
Sort: Newest | Oldest
RakeshReddy 5 pts

I had vodafone postpaid and i want to change to prepaid they took 1000rs for number charges 25rs sim charges and after that they are like at present we cant change. then i told give back my money and deactivate the number they are like if we do it then you will get your money after 45days and all crap they where telling..fucking vodafone ppl...

F**K U Vodafone!!!!!!
it really sucks! i've activated vodafone live on my mobile but was not able 2 connect net thro' my computer at last i succeeded but, now they r telling me that 10 paisa/10 kb will be deducted form account 4 connceting net on computer thro' mobile even if u 've activated the gprs plan...
its complete bullshitt.
another thing they r not telling me the balance of my vodafone live account, i.e. how many kbs or mbs i 've used and how much is remained...
Zoo Zoos and The Dog"Pug" is the only good thing in vodafone but it wont help the customers..
Agian the cusomer care executives are so arrogant i litterally abused them for then rubbish talking and statements they made :D
it only seducing the customers in india
F**K U Vodafone And F**k their Customer Care Service.......

F**K U Vodafone!!!!!!
it really sucks! i've activated vodafone live on my mobile but was not able 2 connect net thro' my computer at last i succeeded but, now they r telling me that 10 paisa/10 kb will be deducted form account 4 connceting net on computer thro' mobile even if u 've activated the gprs plan...
its complete bullshitt.
another thing they r not telling me the balance of my vodafone live account, i.e. how many kbs or mbs i 've used and how much is remained...
Zoo Zoos and The Dog"Pug" is the only good thing in vodafone but it wont help the customers..
Agian the cusomer care executives are so arrogant i litterally abused them for then rubbish talking and statements they made :D
it only seducing the customers in india
F**K U Vodafone And F**k their Customer Care Service.......

Vodafone really sucks they are f***in assholes
Their rule says you have to recharge minimum with 200 every 6 months.....
Their net plans are useless e.g 10p/10 kb
So even if you use 1kb your bal will get deducted with 10p
+they dont support any apps except opera e.gEbuddy and nimbuzz
+and their unlimited net plans are truly LIMITED....
And there is lot more about

Vodafone really sucks they are f***in assholes
Their rule says you have to recharge minimum with 200 every 6 months.....
Their net plans are useless e.g 10p/10 kb
So even if you use 1kb your bal will get deducted with 10p
+they dont support any apps except opera e.gEbuddy and nimbuzz
+and their unlimited net plans are truly LIMITED....
And there is lot more about

Vodaphone!!

What should i say about the polices of Vodafone!,

You can use 2GB of GPRS in mobile phone with a Gprs recharge But you cant connect it you laptop or PC and use it.Reason i fell is , you can account your GPRS usage while you are connected to PC.

Vodafone no were gives you such an option!! you cannot see the balance data usage
THESE GUYS REALLY CHEATING BY NOT MENTIONING ANY WERE IN THE ADS!!

i am surprised to see my friends Airtel , You pay and use it any were you want !!and each time you log off you get the balance data update! Speed is also bit more compared to Vodafone,

I am going to throw away My Vodafone connection and i should think about a new post paid ,

This is just an example! They do suck in customer relationship ,Non proper billing!!

VODAFONE PUTTING ZZOzzO ADS AVERY WERE WONT HELP YOU!!

IF YOU ARE THINKING OF A NEW CONNECTION ,I MUST SAY YOU , VODAFONE DO NUT FOR YOU!!

Vodaphone sucks big time. My dad is a vodaphone prepaid user & i have been using his phone temporarily. They have horrible value added services & they loot your money. Do not activate any services as they dont give you the right information about it in the sms. No matter when you cancel your service you will still be charged for 1 month. The call center people are rude & cooly tell you they never promised any money back on cancellation.

Vodaphone sucks big time. My dad is a vodaphone prepaid user & i have been using his phone temporarily. They have horrible value added services & they loot your money. Do not activate any services as they dont give you the right information about it in the sms. No matter when you cancel your service you will still be charged for 1 month. The call center people are rude & cooly tell you they never promised any money back on cancellation.

Sucks!! It truly does. The customer care doesn't recognize the problem of the customer. Once I activated a service. In couple of minutes I called them back to deactivate it as I realized I didnt want it. On repeated request all I got is "Sorry for the inconvenience." They fail to realize that I am human. The manager even accused me of calling just to get the refund though that whole month I never used the service even once. For me vodafone is just a company who would like to make money in any way possible.

Sucks!! It truly does. The customer care doesn't recognize the problem of the customer. Once I activated a service. In couple of minutes I called them back to deactivate it as I realized I didnt want it. On repeated request all I got is "Sorry for the inconvenience." They fail to realize that I am human. The manager even accused me of calling just to get the refund though that whole month I never used the service even once. For me vodafone is just a company who would like to make money in any way possible.

Can't agree more!
The only thing good about this provider are the Tv ads....
Not one person in their call centre has a clue about what they are talking.
Can't speak hindi/english properly...
and just give out answers from teh book without understanding the need of the customer...

Sorry for the inconvinience should be their slogan cos they repeated that like a zillion times on every call I made.

Can't agree more!
The only thing good about this provider are the Tv ads....
Not one person in their call centre has a clue about what they are talking.
Can't speak hindi/english properly...
and just give out answers from teh book without understanding the need of the customer...

Sorry for the inconvinience should be their slogan cos they repeated that like a zillion times on every call I made.

Vodafone India, the best among the worst i believe and i have experienced it! Im a Airtel customer for almost 7 years and just for a change i wanted to try vodafone in Bangalore the result is waste of money, time and my cool!...yes ur sure to loose ur cool with Vodafone's Excelent services....the dog is the only best thing they have done! Try to get their customer care number, plz b with loads of patience else if ur a short tempered man u tend to throw ur phone in the dicth...........Happy to help they are? ..yes among themselves.....useless network.most of times busy!......I asked them to activate Mobile connect they said so many reasons and made me wait for 7 days ( in Airtel it happens in a minutre 0r two hats off to airtel! ) and after 7days u think it is activated, dont be a fool ! and they have charged me twice for not even using a SINGLE kb OR for that matter not yet activated and received the settings!..even if they barr ur SIM u will receive the bill.beautiful isnt it!...how wud it be?...........THATS WHY VODAFONE SUCKS!......HAPPY TO LEAVE VODAFONE AND GET AIRTEL.....(NOTE: EXPERIENCE OF A MONTH , THANK GOD)

Vodafone India, the best among the worst i believe and i have experienced it! Im a Airtel customer for almost 7 years and just for a change i wanted to try vodafone in Bangalore the result is waste of money, time and my cool!...yes ur sure to loose ur cool with Vodafone's Excelent services....the dog is the only best thing they have done! Try to get their customer care number, plz b with loads of patience else if ur a short tempered man u tend to throw ur phone in the dicth...........Happy to help they are? ..yes among themselves.....useless network.most of times busy!......I asked them to activate Mobile connect they said so many reasons and made me wait for 7 days ( in Airtel it happens in a minutre 0r two hats off to airtel! ) and after 7days u think it is activated, dont be a fool ! and they have charged me twice for not even using a SINGLE kb OR for that matter not yet activated and received the settings!..even if they barr ur SIM u will receive the bill.beautiful isnt it!...how wud it be?...........THATS WHY VODAFONE SUCKS!......HAPPY TO LEAVE VODAFONE AND GET AIRTEL.....(NOTE: EXPERIENCE OF A MONTH , THANK GOD)

my mother is a vodafone postpaid user, therefore against it i got a call from Mr Harish from the faridabad centre saying that they have an offer of another postpaid connection which will start within 24 hrs, i paid 250rs and submitted all documents required on 9th june and thought it will get registered by the next day...but to my horror i came to know after calling at call centre that the documents were deposited on 11th !!!

anyways i was told that within 72 hrs it will be activated, but as expected very tricky statements were made by Ali & Madhuri (custer care executive), the customer care is so pathetic that they don't even attend calls properly, about 5 times they had disconnected my calls without providing full information, and every time i ask for the status ...im being asked to wait for another 72 hrs!!!

i had a very bad experience with HUTCH and therefore i was very skeptical about taking vodafone but for the name sake and that Vodafone is an international brand i trusted it, but i guess that vodafone is even worse.

my mother is a vodafone postpaid user, therefore against it i got a call from Mr Harish from the faridabad centre saying that they have an offer of another postpaid connection which will start within 24 hrs, i paid 250rs and submitted all documents required on 9th june and thought it will get registered by the next day...but to my horror i came to know after calling at call centre that the documents were deposited on 11th !!!

anyways i was told that within 72 hrs it will be activated, but as expected very tricky statements were made by Ali & Madhuri (custer care executive), the customer care is so pathetic that they don't even attend calls properly, about 5 times they had disconnected my calls without providing full information, and every time i ask for the status ...im being asked to wait for another 72 hrs!!!

i had a very bad experience with HUTCH and therefore i was very skeptical about taking vodafone but for the name sake and that Vodafone is an international brand i trusted it, but i guess that vodafone is even worse.

True,vodafone india sucks

True,vodafone india sucks

Similar frustration faced today.
I have changed the prepaid plan to postpaid. My prepaid got stopped and i did not get notified for 24 hrs to collect the postpaid sim.

Then i asked for the black berry plan, i have been told than 299 plan includes unlimited email/messenger services and apps without internet browsing. So i expected that all the apps on blackberry would work.

After activation, i got shocked that facebook n twitter were not working. I thought otherwise. Anyway, I called up again and got a great !! help that i should buy another plan called "unlimited plan" of 599 which includes all apps + internet + email + social network apps ...

Now after 2 hours i have cancelled the 299 plans and applying for the 599 plan. Lets see whats the new surprise.

© 2009 Broadband Blog. All Rights Reserved.

This blog is powered by the Wordpress platform and beach rentals.