The incumbents had a cosy oligopoly. Their talk plans were similar with no real service differentiator. The new players have changed the equation with “per second plans”. The best part is, according to media reports, is that the monopoly of the COAI (the rag tag motley group of lame assholes) has been called into question.
Calling the COAI as “assholes” is only a reflection of the personal opinion brought about by frustration because of their intense lobbying to delay any customer friendly initiative. After the broadband thingy is sorted out, I would be pressing TRAI for any information to make the telecom companies more responsive. Plus, to find out as to why they permitted the minute plans as existed before and ask them for any compensation if not in monetary terms but force the companies for any excess talk time etc etc.
This maybe a loud thinking but then we should get our money’s worth. It took a lot of time to get Vodafone to work and improve upon their services.
Wait and watch. I feel that the best is about to begin as yet. Let’s wait for the mobile number portability and the magic. The ‘revolution’ my dear friends has come NOW.
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Yes I agree with you. File a RTI in TRAI. Ask them about the costs of the SMS; what have they done in case the cost is next to nothing. File a simultaneous query with BSNL/ MTNL. Then see the fun.
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