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Ring Side view of Indian Telecom Circus

Idea Cellular: Absolute pits

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I had the unfortunate instance of coming across an Idea Cellular subscriber. The complaints were related to call drops and inability to connect to international numbers.

While number portability is an attractive option, yet the only drawback is that it cannot transfer the remaining balance to the operator you wish to get ported to. Repeated emails to their customer care went unanswered; I am glad we got rid of it.

A recommended option is to avoid it totally and look around for .

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Value added services: VAS in a limbo

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Of course, there are people who are breathless about India‘s potential. Business Insider has written about it recently.

I could give a rebuttal to each and every slide posted here.

And of course, it’s not hunky dory. So despite the huge potential (because of population), why are we not seeing the explosion of opportunity in this space?

Fact is that VAS (value added service) is an unproven concept. In the Indian market, no one wants to risk out a potential investment of crores before finding out that this is a dead dodo. I don’t have authentic figures for the existing services available and in any case, no one releases them publicly as a matter of fact. It is safe to presume that VAS is a market that never took off beyond the “ring tones” market. It is unlikely that we are going to see any action in this space in the near future. Indian “revolution” is seriously voice based though.

The same analogy holds true for the (GPRS and ) as well.

I have written about it extensively earlier (Do have a look at the related entries).

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Telecom Policy India: Stupidity compounded

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Of course. First and the foremost. We lack a credible infrastructure to speak off. Telecom equipment could have sparkled a “revolution”; got the manufacturing instead of services job in the economy. Detractors to this statement would allege, for obvious reasons that jobs are nevertheless being created; but it is the that counts for a robust economy. This has been mentioned in the previous posts so I wouldn’t comment on this issue again.

 

In the same vein, has been given a complete miss. In some recent telecom conference, the same issue was raised with assholes patting themselves on their back about “mythical 100 million” users. Telecom is a very dynamic field; it is impossible to nail down the exact number of subscribers unless you have strict defined criteria for what constitutes an active connection and the user who has fallen off the grid. Nil. Nada.

 

3G has been a monumental waste of resources (indirectly your money, you ); for all your crowing about the “world class ”, these companies are sticking up a sore thumb up your ass. In terms of indirect taxes, huge mark ups on the tariff plans, costs and pathetic end result to consumers (who likes caps on the broadband, you sissies), consumer is the end looser.

The reason why everyone jumped on the “ bandwagon” was because of spectral efficiencies and not otherwise. No one likes dropped calls; is going to ameliorate that. This also gave the companies a reason to upgrade their ancient infrastructure and opening up the backdoors for “”.

 

Hence, these three issues are the most “rattling issues”, in my opinion. They are unlikely to be addressed in fancy documentations, “think tanks”, myriad “research firms” and others because none of them seem to have a fundamental grasp on the issues. So for all those morons who whimper on the forums about “lack of services”, you are unlikely to see any major change coming this year either.

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