Broadband Blog

Ring Side view of Indian Telecom Circus

Tata Indicom is pathetic

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Ok. My cellphone has totally freaked out. I need to shift my number from the old handset to a new one. Since it’s a based phone, I had to go to the Indicom support center in Gurgaon. They just have one of those in the whole city.

It’s hard to find parking in the area around the mall where they have their official setup. We went there. The dude did the required changes in the backend within 10 minutes. All good.

Umm. Not really.

He told me that the shift would take a maximum of 12 hours. First the old handset would stop working and after a while the new one would start working.

If the new one does not start working within that period, I would have to visit them AGAIN to get it programmed. They cannot program it right away for some god damned reason.

Within 10 minutes, the first cell phone had stopped working. The new one does not work still.

Knowing Tata people… I WOULD have to go to that mall to go to their showroom to get it programmed. Like I did it the first time I got the connection.

I am complaining because when I took the connection, I ASKED them to give me a SIM based CDMA connection. They lied to me and gave me a Simless connection. So, I am dependent upon them to get my handset changed. I am so totally disappointed in them.

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2007

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Let this year be for on desktops. I’d love to see the community grow.

Cheers.

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