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Ring Side view of Indian Telecom Circus

Airtel: “Fair usage policy”?

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Airtel Fair Usage Policy

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If this is true, there is some moron working overtime to kill the fantastic service. If I took an unlimited connection, it doesnt mean that it has to come with caps. Unlimited, for the uninitiated means that it comes WITHOUT any CAPS on the downloads.

There is a petition against them regarding this “drastic announcement”. So far, the indications are that this doesn’t apply to the NCR region. Yet, it would be a BIG disaster if the policy gets into picture.

What the F*** is doing? Why are they sitting on their asses and not doing anything about it?

Correction. TRAI has NOT done anything about ANYTHING. I doubt whether the boffins would be “constrained” to act proactively.

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Makemytrip: It sucks! Pooh pooh e commerce.

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The new age of travel portals (and online services) like Makemytrip (which claims to be a “leader” in the space) seems to have dawned on the customers. The extent of reach of was expected to help the “e- commerce”. The was baiting for the “marriage of brick-and-mortar offices” with an online presence.

The PR jackasses have been going on an overdrive. Yet, all this comes to a naught when one is stuck with a non functional gateway, a mess in the online billing services and a customer care staffed with nincompoops of the worst order.

I had ordered for a flight ticket; the only consideration was that their portal was linked to my banks net banking. Unfortunately, there was an “error” in processing the payments. What followed was some anxious moments as I realized that my money had already been debited to their account.

I sent a flurry of the emails to their service desk without getting a reply. Repeated phone calls only got me ample assurances.

Makemytrip remains one of the worst examples of trying to implement the “e commerce”. I remain circumspect about the kind of the “future” when everything would be connected online.

It’s a friendly warning to the readers to avoid using their services.

I wish I could complain to it’s respective associations.

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