Monthly Archives: February 2009

Airtel: “Fair usage policy”?

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Airtel Fair Usage Policy

If this is true, there is some moron working overtime to kill the fantastic service. If I took an unlimited connection, it doesnt mean that it has to come with caps. Unlimited, for the uninitiated ASSHOLES means that it comes WITHOUT any CAPS on the downloads.

There is a petition against them regarding this “drastic announcement”. So far, the indications are that this doesn’t apply to the NCR region. Yet, it would be a BIG disaster if the policy gets into picture.

What the F*** is TRAI doing? Why are they sitting on their asses and not doing anything about it?

Correction. TRAI has NOT done anything about ANYTHING. I doubt whether the boffins would be “constrained” to act proactively.

Makemytrip: It sucks! Pooh pooh e commerce.

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The new age of travel portals (and online services) like Makemytrip (which claims to be a “leader” in the space) seems to have dawned on the customers. The extent of reach of Broadband was expected to help the “e- commerce”. The media was baiting for the “marriage of brick-and-mortar offices” with an online presence.

The PR jackasses have been going on an overdrive. Yet, all this comes to a naught when one is stuck with a non functional gateway, a mess in the online billing services and a customer care staffed with nincompoops of the worst order.

I had ordered for a flight ticket; the only consideration was that their portal was linked to my banks net banking. Unfortunately, there was an “error” in processing the payments. What followed was some anxious moments as I realized that my money had already been debited to their account.

I sent a flurry of the emails to their service desk without getting a reply. Repeated phone calls only got me ample assurances.

Makemytrip remains one of the worst examples of trying to implement the “e commerce”. I remain circumspect about the kind of the “future” when everything would be connected online.

It’s a friendly warning to the readers to avoid using their services.

I wish I could complain to it’s respective associations.