Broadband Blog

Ring Side view of Indian Telecom Circus

Mediacom Ad Injection Was Popup Test Gone Wrong – As Well As A Test Conducted Without Informing Users

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Last week we were the first to report that cable operator Mediacom was using deep packet inspection technology and Javascript injection solutions from Perftech to insert advertisements into websites — including traditionally ad-free sites like Apple.com and .com. Despite the fact the story made the rounds to a number of additional websites including the Associated Press, Mediacom has refused to comment publicly on the matter — to us or anybody else. A concerned hosting company informed us they were told by Mediacom the ad injection was a test that failed to get Mediacom legal’s ok before proceeding. Another source this week tells Multichannel News that it was an error, and the ad selling Mediacom phone service was supposed to be a pop up:

Mediacom Communications last month inadvertently injected ads for its phone service into subscribers’ homepages as part of testing a Web-notification technology, according to a source familiar with the project…Mediacom is investigating the tool for potential future uses, such as alerting subscribers of late payments or to notify them that they’re approaching monthly bandwidth-consumption limits if the operator adopts usage-based billing, the source added. The Mediacom ad was supposed to pop up in a new window, according to the source: “They were testing it to see if it worked.” The test was suspended after Mediacom realized the error.

Granted, Mediacom realized the error in part because our users were informed about their connections and started to complain. Mediacom also failed to inform users that the test was ongoing, and still hasn’t made an official comment on the matter likely due to legal concerns.
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UK Still Looking To Kill ‘Up To’ Broadband Marketing Lingo – While In U.S. Some ISPs Have Already Done So Voluntarily

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Every year like clockwork (2009, 2010) European regulator issues a study noting that UK customers get about half the speeds advertised, and that they’re looking to crack down on the dubious “up to” marketing lingo used in most advertisements. Right on cue for 2011, The Guardian cites a new Ofcom report that, surprise, surprise, claims UK residents get average broadband speed of 6.2 Mbps, less than half average advertised speed of 13.8 Mbps. And how is that effort to get UK companies to improve the way they market broadband speeds? It’s still apparently underway, and wouldn’t you know it, Ofcom hopes to kill the “up to” lingo someday soon:

Ofcom is pushing for a change in the way providers, including BT, Sky and O2, advertise “up to” broadband speeds, which most customers are unable to receive. Its findings will feed into a consultation now underway by the Standards Authority’s committee of practice (CAP) and broadcast committee of adverting practice (BCAP) into how broadband speeds are advertised. That is expected to report in the next three months.

We eargerly look forward to next year’s Ofcom study indicating users get half of what they pay for and that Ofcom is planning to crack down on “up to” marketing. Here in the States the has claimed users also only get a fraction of their advertised speeds. The FCC proposed requiring ISPs to advertise speed tiers based on average connection performance estimates for peak and off peak speeds, though that push appears to have disappeared. Anticipating regulatory action on this front, some ISPs here in the States like Verizon have voluntarily eliminated the “up to” phrase and list possible service speed ranges instead.
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Vodafone 3G India: Slick Promos

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Vodafone Logo

Image via Wikipedia

You Tube Video of Vodafone 3G Advertisement

This is NOT an endorsement for . I don’t like this company personally because I find them stupid. And arrogant. And zombified.

But this is not to deny their brilliant marketing tactics. I haven’t come across a better product marketing in India (as far as telecom is concerned) than Vodafone India. On their main web site, although full of “flashturbation”, but nevertheless, gets the prospective customer to wade in through the “ effect”. Great stuff.

The above is on roll; I haven’t seen any reactions so far elsewhere but thats the way it is.

Although it has been under a lot of soup regarding alleged “financial irregularities”, still Vodafone (Essar) has managed to pull through without much controversy. There also has been a lot of news about gains in “shift of customers through Mobile Number Portability” (MNP), but I don’t have hard core data.

All the more, it remains to be seen as to how vodafone unlocks the customer’s wallets for it’s 3G. I don’t have any information about it’s plans but it unlikely to go in for any predatory pricing as of now. For all I care, on it’s post paid plans, it charges over 10p/10 kb which is ridiculous. Although I am on Tata Docomo (I find it adequate for my light needs), pre-apid is the way to go.

Lets see how this plays out in the long run. See it for yourself!

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Vodafone 3G Advertisement

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