I was looking for something but found something really interesting.

Google is the top referrer here to this blog. People land up here looking for (sic):

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This one obviously takes the cake:

an ideal customer care executive

And this one too:

mgcarley is not an indian

Hodi Baba!!! Indians! WTF!

Tags: Advertisement, Advertising, Airtel, Anil Ambani, Appellate Authority, author, Broadband, BSNL, Google, India, Indians, Internet, IPTV, MTNL, MTNL Broadband, NDTV, Reliance, Reliance Broadband, Tata, Tata Indicom, Tata Photon Plus, Telecommunications India

As per the previous post, it is clear that they have sought to “play down” my response and call it as “hypothetical question”. If it doesn’t smack of playing favorites, then what else does? It’s the folks from the same department who are trying to cover each others ass!

I am terribly disappointed by their response. Hypothetical? My foot. I had asked pointed questions and everything here is in public domain. Even the response received from them which I got scanned and put it up here. To say that TRAI is full of assholes, is truly an understatement.

I was not even called for the appeal which is unfair. This case was decided “ex parte” which is not called for. Indeed, it is my privilege to attend the hearing; it is my call (as per the law) whether or not I need to go their dung infested shit holes.

I am not even surprised that they have not even bothered to go in the nature of the appeal but rather dismiss it as “fucking hypothetical”. What was the b**** even thinking about? Is it possible to quell the public opinion just because these motherfuckers are bedfellows with the vested corporate interests? What the FUCK is the Government of India doing as we all get raped for the public convenience that truly belongs to us?

I am sorry to say but we have juvenile delinquents hired as “regulators” who are not even fit to stand tall on their two feet but then it’s too much to ask for these creepy crawly lowly beings. They ought not forget that EVERYTHING about them is out in the public domain; although it is not a “personal fight” but based on their responses, I might even be compelled to ask them for their qualification, the reason they have been appointed for this job and their merits.

The second appeal, of course, is now the CIC, New Delhi and thats where I am headed. In order to maintain the transparency, each of the exchange of the email, the response received and the action taken would all be in pubic domain, that is, here on this blog.

May I also hasten to add that the frequency of posts has dwindled down in recent times because I am very busy with the academic pursuits and it is difficult to move ahead full steam with the present case as well as do justice to this blog. Nevertheless, I am expecting some response from CIC and since the courthouses are open for all, in the event that this case lands up there, I invite you all to present your side of the story.

I shall keep you informed via this blog or through the forums. Stay in touch and I am even more determined to take the fight to the finish.

Tags: Appeal, Appellate Authority, Assholes, author, CPIO, India, INQ, Telecommunications India, TRAI

So far, I haven”t received a response. I am aware that the blog is unable to reach a majority of the Internet users; most of the potential customers also fail to check out the reviews for various ISP’s but then we are sorely limited by choice.

To me, it appears like a simple game. The “base” access is 256 kbps; anything over and above that is a “value added service”. I have no clue as to how the whole thing is priced but logic dictates that it is incremental profit for the telecom companies. The costs are fixed for “digging” up the roads, fixing up the telephone connections and if they are able to give an “error” free connection, people are loath to change their service providers in a jiffy. In any case, landlines are more reliable than a mobile connection because they are not prone for “congestion” or call drops as the case with the airwaves is.

TRAI has not addressed the customer claims so far. I remember the time when I had to struggle upfront against BSNL to start with “unlimited” connection. It was a long fight and after emailing them incessantly, I managed to get “true freedom”.

Right to Information Act has changed the game plan by giving the customer real power in terms of information. I have earlier mentioned that it is one of the most progressive legislation in the history ii independent India because the grass roots policy can be questioned to bring about a change. The appellate authority has 45 days to respond to the appeal failing which I would be escalating the matter to CIC, New Delhi and press for charges against the respective Information Officers.

I would have been happy had this case got the media scrutiny and then bring TRAI on the mat and screw them LITERALLY. For long, we have suffered enough lobbies because it doesn’t suit them. Trust me, we have enough bandwidth to support millions of ‘unlimited connections’ but are at the mercy of the likes of ISP’s like Sify and Airtel. Those associations have money, legal power and reach in the media. We as individual customers, don’t.

I find the idea to “petition” totally useless. If anything has to happen in democracy, one has to reach out to do something. Clicking on the petition is a SURE SHOT sign that you are a f***ing impotent asshole. This “clickitivism” does nothing because these petitions are as good as useless. If you are so overtly concerned about your rights, it’s a better option to hurl some stones outside their corporate offices after ganging up. Or protest outside naked with a group of people. That would generate more news rather than sitting on your sorry ass for want of doing ‘something’.

I appreciate all of your concerns and do stay glued here for any news. I shall update it as soon as I get any information.

Tags: Airtel, Appeal, Appellate Authority, author, BSNL, DTH, India, Internet, ISP's, Landline, Media, Mobile, Telecommunications India, TRAI