I have experimented with the tone and tenor of the write ups here. It’s impossible to update on a daily basis although RSS as a delivery mechanism is very powerful in it’s context; it’s easy to set up feeds to keep the blog updated regularly.
However, I personally feel that the sector as a whole has not evolved to a meaningful extent to report on the events. Vodafone has been dragged to the court. Airtel has botched up it’s 3G offerings. 2G scam has caught up with its final actors. However, this is still the “tip of the iceberg”. A lot goes behind the scenes and some unlucky few get caught up in the swirl. Indeed, they are just minor fronts for the systematic loot.
Writing on all this is a chore. It’s pathetic to repeat the same thing ad-nauseum.
Image via Wikipedia
Hence, I prefer to write when I get a sudden burst of “inspiration”. This blog has definitely morphed from it’s rigid confines of Indian Telecom to something more of a “digital narrative”.
I could also write on the operators elsewhere; unrestricted data does not flow uniformly. Yet, in most of the developing countries, scarcity is something that is engineered. It holds no relevance for most of us to know about what AT&T is doing with it’s T- Mobile acquisition. Further, we have distanced ourselves, not only from the advertising, but also from reporting any industry sponsored events. I routinely get invitations (off and on) but they are mostly from clueless PR executives.
Daily updates is beyond the scope. Writing is a passion and needs to be stoked. Yet, there is no point in being pointless either!
I have a Tata Docomo number; I have kept it for a temporarily.
Today, I was surprised to see that some SMS based service had been activated without my consent and I was charged for the same. At first, the customer care refused to accept it, despite my cajoling and raising my voice. After divine intervention, they agreed and refunded my amount.
What did I learn from this:
1) They are bad people and it’s a useless service.
2) Always take a complaint number. This is because, you can track down it’s progress by citing the complaint number in all the communication with the company. In the event of the matter landing in consumer court or forum, this is important.
3) Never bow down; if you have been wronged, fight them back.
By today evening, the issue was resolved, complaint closed and my amount refunded.