Posts Tagged “Customer Support”

MTNL Broadband Customer Support hassle…

by Sushubh on March 23, 2008

I thought I would post this interesting observation by a member of the India Broadband Forum. The user tried asking for support by sending an email. But the message was not delivered coz apparently the support email id had no (…)

Read the rest of this entry »

BSNL Finally

by Abhishek on August 21, 2005

It’s been a uphill struggle to get the connection- they have delayed italmost 10 days even after the payment of the required dues. Very soon I might just venture to put out a survival guide- the ways not to suffer (…)

Read the rest of this entry »

Airtel Broadband is blocking IRC in certain areas of Bangalore

by Sushubh on April 23, 2005

I use Airtel Broadband personally and am satisfied with it. However, a friend from Bangalore is quite frustrated because they have banned IRC access around his area. Yeah, he has tried contacting the support people who admits that the IRC (…)

Read the rest of this entry »

Dial-Up Users are the Biggest Sufferers in India

by Abhishek on March 30, 2005

Dial-Up Users are the Biggest Sufferers in India I am speaking on behalf of countless number of Internet users in the small towns of India. The people in the metros have enough to complain about the “broadband service providers” who (…)

Read the rest of this entry »

Tata and the Missed Opportunity

by Abhishek on March 3, 2005

Tata and the Missed Opportunity Tata are one of the oldest business houses in this country. As the ad line went, “We Also Make Steel” encapsulated what Tata’s stood for. Hence, it gave them unparalleled advantage as far as brand (…)

Read the rest of this entry »

Eternal Wait for Decent Telecom

by Abhishek on February 25, 2005

Eternal Wait for Decent Telecom Last week I went to pay my bills for Internet phone taken from BSNL. It is the same argument I have to face repeatedly. As a customer, why do I have to suffer a lack (…)

Read the rest of this entry »

Airtel and Sunil Bharti Mittal – Untold Story

by Abhishek on February 20, 2005

Airtel and Sunil Bharti Mittal – Untold Story Sunil Bharti Mittal must be a happy man by now. Hailing from a small town in Punjab, Ludhiana, he has achieved in life what some people dream of. He was a push (…)

Read the rest of this entry »