Opera Mini

http://imgur.com/PZwCF

If you look carefully, bulk of the developing and the underdeveloped countries utilize the mobile web to access social networking sites. US (and some other developed economies) are lower down the scale.

Interestingly, the data transferred per user is a pathetic 7 MB (averaged over the month perhaps?) which means that operators are still being generous with their limits. However,  this is a crude approximation. For once, we have a clear proof that mobile internet is definitely a part of their value added services kitty but is NOT the revenue driver for them. They are offering it because there is no alternative.

This also explains their aggressive stance to get the 3G spectrum; primarily to add more voice customers than to offer data services.

If you look at the snapshot of the popular phones, Nokia is still leading the pack but majority of them are NOT smartphones. These java based handsets are pathetic in terms of functionality and at best useful for “checking the status updates” on Facebook.

A surprise entry is that of “Micromax” handset; they have capitalized on aggressive marketing and low price entry point.

Unfortunately, this does not portend good for the broadband initiatives. A cursory glance at the top sites (Google leads the pack) is only indicative. Google has benefited from being the default search engine on the browser and hence the port of call for any search. I barely use my handset for GPRS (or EDGE) for web surfing because smartphones (and their form factor) is basically useless to transact anything useful. For me, the only reason to invest is for email.

Nevertheless, this report can again be questioned in terms of “growth of users”. It is not clear about how the methodology has been arrived at and what has constituted the “growth in real terms”. However, one thing is clear. Most of the web sites focused on Indian content don’t have mobile strategies to counter the growth in the user base. Pathetic.

Indeed, with majority of the young adults unable to read/write or even engage in meaningful conversations on Indian polity, this “dumbification” was expected.

Facebook, although shows some presence (in terms of mobile access), mobile broadband is still “not hot” in US of A. There could be myriad factors but then Opera’s state of web access is best a “snapshot” of the handsets and it’s deal with the OEM‘s to bundle the product.

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I must admit that I haven’t focussed on writing about the access devices; they are a natural corollary to any broadband access initiative. Let’s face it. A mobile screen is useless (most of the times) because a cramped interface cannot replicate the full blown access device.

It’s heartening to note that a cheap access device has been “manufactured”; it runs Ubuntu. However, as noted by many others, a different distro would have sufficed (top of the mind recall is Antix or Arch Linux). Yet, with modest specifications, as below, it’s really worth it.

• 700MHz ARM11
• 128MB of SDRAM
• OpenGL ES 2.0
• 1080p30 H.264 high-profile decode
• Composite and HDMI video output
• USB 2.0
• SD/MMC/SDIO memory card slot
• General-purpose I/O

A cheap monitor and a keyboard is available off the shelf in most of the places. The final cost may not be much, even for a developing country like India.

This may be way better than having a dummy terminal and distributed computing through Broadband.

Interestingly, Apple is rumored to shift it’s line to ARM processors.

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The entire article can be viewed here; although I don’t wish to skip over the juiciest parts (and something that I have always mentioned in this blog that is patently wrong with the auctions and the way it has been handled).

On First Come First Served Basis:

The Committee note that the First-Come-First-Served (FCFS) basis for the issue of Licences and Allocation of Spectrum has been followed by the Department on the argument that the announced UASL guidelines have made it open for new licences to be issued on continuous basis. The Committee’s scrutiny of the records reveal that in the Basic Service Licences guidelines, there is a reference to FCFS but nowhere in the UASL guidelines, the term FCFS has found a mention implying thereby it has no sanctity. In fact, on 24th November, 2003, the then Minister of Communications and IT had approved the Department’s proposal to give licence Spectrum on FCFS basis, but it was not codified in the UASL guidelines. Thus, there has been no such legally established principle as ‘FCFS’, at best it can be termed as a prescription to be followed for grant of licence/Spectrum…….

On Role of Media:

The Committee note that the brazen irregularities in the allotment of 2G spectrum and UAS licences were unravelled by some investigative journalists much before the Radia tapes came into the public domain. A journalist who played a stellar role in exposing the irregularities, on being asked about the sources of his information, replied that the information was collected through the RTIs and from some public-spirited insiders…..

Presumptive Loss:

….Intriguingly, neither the DoT nor the TRAI has quantified the precise loss. Unfortunately, the DoT instead of admitting an unconscionable act, advanced the plea that theoretical exercises based on economic modeling are fraught with simplistic assumptions and that no methodology can be suggested by them to calculate the loss…..The Committee feel that giving dual technology licence to the CDMA operators and new UAS licences in 2007-08 at a price determined in 2001 was not only imprudent but also smacks of a design.

Shortcomings in the Implementation aspect:

….While the first phase was implemented, the second phase was conveniently and intentionally, as subsequent events substantiate, overlooked. In the process, devising an efficient allocation formula for Spectrum alongwith an appropriate price remained unachieved as delinking the price of Spectrum from the issue of licences was given a go bye, disregarding the Cabinet decision. The Committee are deeply distressed that due to violation of the Cabinet decision and as a consequence of such deliberate omission, the issue of UAS license and allocation of Spectrum in 2007-08 at the price discovered in 2001 caused a staggering, but wholly avoidable, revenue loss…..

The Committee also desire that the price of Spectrum be delinked from the issue of licences without further delay and seek explanations as to why this important decision has not been implemented as yet…..

Role and Responsibility of TRAI:

The Committee note that the recommendations of the Telecom Regulatory Authority of India (TRAI) are not binding upon the Central Government. But it is mandatory for the Government to seek recommendation of the TRAI in respect of matters pertaining to the need and timing for introduction of new service providers and terms and conditions of licence to a service provider. But the Committee are surprised to note that while seeking TRAI’s recommendation on 13 April, 2007 on various issues, the DoT did not seek recommendations on grant of new licences despite the mandatory requirement. Even though the decisions of the Government is final whether to accept or reject the TRAI’s recommendation, not seeking such recommendations at all speaks volumes for the DoTs malafide designs to circumvent the established provisions in the TRAI Act..

So now we know that TRAI basically is a useless toothless regulator.

But TRAI is not above all. So read the following:

Besides, the Committee find TRAI’s flip-flop in its recommendations also contributed towards the Department’s arbitrary and unilateral decisions. For example, in 2003 TRAI recommended that as the existing players have to improve the efficiency of utilization of Spectrum and if Government ensures availability of additional Spectrum, then within the existing licensing regime, they may introduce additional players through a multistage bidding process as was followed in the case of introduction of the fourth cellular operator.

The bad news:

One aspect that engages the attention of the Committee is the fact that worldwide, especially in the developed countries, the licensing and Spectrum related functions are actually performed by the Regulators and not by the Government unlike in India. The Committee consider such a practice as one of the main reasons for the DoT’s arbitrary decisions in dealing with the consultation process with the Authority.

The big players have engaged the Department of Telecom and the TRAI executives get exemplary post retirement benefits as fancy board members. Of course, they are there to liaise with the existing bureaucrats setting up huge questions on conflict of interests. I really don’t know whether these clauses are in built in their “rules” but if you look at the RTI applications to make their assets public, these faceless bastards need to be more accountable. Not all of them are like that but the blackest of the black sheep are bringing a huge shame to rest of the community.

Pathetic. Ours is totally a banana republic.

On 3G Spectrum (Which I personally feel has been “over-inflated”):

The Committee are happy to note that the auction of 3G Spectrum through an open and transparent bidding process has established the true value of the finite scare resource. However, as apprehension has been raised at many quarters that by paying such hefty amount to get 3G Spectrum, the successful bidders might pass on the burden to the consumers, the Committee impress upon the TRAI to keep a watch on the development in this regard and protect the interest of the consumer in tandem with the DoT.

Hope you are feeling bad enough by reading this sorry state of affairs.

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A little while back, Rajesh Jain had run a “Big Idea for India” contest. He has touched on many issues in his previous posts; there was a lack of serious debate on Broadband. This contest was open to all; I had mailed my entry to Rajesh on his email.
He had received over 150 responses for the same.

Jain announced the winners recently; in which yours truly has also figured (the names are in an random order). The contest was judged by Jain and Atanu Dey (whose blog is linked to in the blog roll in side bar). Of course, he has been a huge influence in shaping up my thought process and I owe a lot to him.

The post, in it’s entirety follows here. For the regular readers, there is nothing new because I have already touched on these issues in the previous posts extensively.

This is one answer and highly underrated option. The following scenario is envisaged:

1) Optic fibres running across to get the data without caps. We need fibre to home instead of outdated copper. Last mile access is contentious; while opening up last mile for private players is contentious, this needs to be debated. Britain has opened it up under strict regulations and British Telecom has been forced to upgrade it’s infrastructure to retain customers.

2) Heavy public investment for scalable architechture. Not 3G guzzling up spectrum but community Wifi’s (pay per use or perhap involving the municipalities making the people accountable directly for the level of involvement).

3) Create an ecosystem of open source applications to harness ideas; make it easier for people to access services. (Open Source standards promote interoperability; closed source is meant for perpetual profiteering at public’s expense).

4) Opening up the Government’s accumulated data through API’s etc; create models around it. For e.g., data from GPS installed in public transport would easily display the estimated arrival time through SMS if needed on the mobile phones. (“Hacker culture” is missing in India; most of the Bangalore flotsam is moronic army of debuggers and script kiddies).

5) Teleconferencing would make it easier for people to people contacts; Gujarat has shown the way! Why can’t India have something similar to Skype? (There is a move to have something similar in the GNU world where encryption would be based on open standards).

6) Education sector would get a boost; not only invite faculty, stream educational videos, hold tele-sessions but teach kids for a wonderful world of Internet. (Pilot experiments in Bihar/Gujarat have been well received; the idea needs scaling up).

7) Spin off benefits from e-commerce applications.

The potential is huge; if you are planning it to share with BJP, the easiest way out is to break the ISP‘s monopoly, hold TRAI responsible for execution (not DoT) and revise Broadband definition to at least 2 Mbps (UNLIMITED, WITHOUT any caps).

Thanks Rajesh!

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We would never know the true numbers because they would be under reported. DoT would not get in the game and the right from the word go, everyone is claiming that mobile number portability is a no show. I disagree. This is one the huge game changers in the long run and once the hoopla settles down, it’s best to switch providers. I would want something like Google Voice (one number) and get rid of the crap services but I am destined to suffer at their hands.

This also means that I have the full freedom to shift over to rival networks who would provide a better seamless coverage for that occasional data access.

Business Standard has a full page story on this issue It says:

The biggest loser was Reliance Communications (both GSM and CDMA), followed by state-run Bharat Sanchar Nigam and Tata Teleservices (CDMA and GSM). Reliance lost 9,837 users, while 192 chose to join its network..

So, no one likes Reliance Telecom. Anil Ambani, here’s one for you; how not to run a damned network.

Industry experts feel MNP will not be a game-changer. Even operators are not expecting the churn due to MNP to be more than one per cent, as against the current rate of four-five per cent. This is based on their experience in the Haryana circle, where MNP was launched in December. Haryana has seen a churn of about one per cent.

Where the F these experts come out from? They are either some way side idiots or “consulting firms”; would the news paper please stand up to explain who are these experts who have been quoted?

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1) Smart phones and Android taking center stage with Nokia dying a slow death.

2) 2G spectrum scam

3) 3G mess.

There are tonnes of web sites scattered all around to tell you about Android’s home coming. I am not getting in the debate about what is good or bad but Apple (across the lines) remains aspirational because of it’s perceived value.

2G Spectrum scam has also been mentioned extensively with the political fall out affecting Congress and it’s cohorts; again the debate has been frittered away to be of any consequence.

3G Mess is bad. Really bad. Partly because it has been sold on lines of “only Internet access” you’d ever need. As mentioned in these columns (and comments) that none of the devices support advertised speeds of 21Mbps; more so, in absence of clear definition of what 3G speeds are, you would not really see much traction there. The operators have dreamt of fat profits accruing from the sales and perhaps are marketing different plans for mobile handsets and wireless modems. Docomo even explicitly prohibits “tethering” mobiles to laptops citing it as “violation of terms of use”; as it they can “prove it court of law”. Assholes.

4G is on the horizon and as such the media reports were peppered with what technology to choose. There are of course competing issues; I am not qualified enough to explain the merits/demerits of each.

Another highlight of this year was the final recognition of menace of telemarketing calls and sms (with sms rates being usurious and companies raking in huge profits from what is essentially free for them). I have written about it earlier but there are others in space who have written about it more extensively (Rajesh Jain on Telemarketing and SMS Spam[1,2,3,4,5])

Mobile Number Portability (MNP) would be a big issue in 2011. Although it has been launched in Haryana, there are not enough media reports about the impact of MNP on the same. Is it surprising? With telecom companies leading in advertisement spends, they hold enough leverage to influence reporting the issue. Hence I would remain blocked out on the same unless it becomes a major issue. However, they don’t give a shit to the users because there is no REAL choice between the service providers. Most of the new operators have yet not launched their operations (and hence got notices for the same) so it is difficult to comment on the same. I foresee a lot of activity in next year in terms of new players and mobile number portability to affect them. Yet, with the rise of cheap “chinese manufactured- Indian branded” hardware with dual and three SIM card slots, issues like MNP don’t hold much promise. Hence this too would remain a lot of hot air with some speculation towards “power to consumer”.

I have written extensively to TRAI, Department of Telecom and various stake holders in media about why need broadband and what is basic policy flaw in the system. This has also been a subject of my RTI applications being filed with them. At risk of sounding repetitive, we all need a proper system for growth of the nation and that is a foregone conclusion. However, the system is designed not to provide but to deprive the users from opportunities. If public good were at the heart of policy makers (and politicians), we would not have been a kangaroo republic (mistaken for a democracy).

I fail to understand the stupidity of media houses not to push for all inclusive growth in Broadband; since their own very future depends on it. I have briefly toyed with the idea of setting up a NGO; there is no scarcity of ideas that need to be implemented. What is lacking in this space is will to implement those ideas. The whole scenario is lumbering around like a giant iceberg. Yet as monotony in this space grows, Internet access is fuelled by explosive growth in social networking to Facebook’s data servers. Here in lies the rub. Media in India is even lacking in this space and focusing instead to try out experiments in their own walled microdomains expecting the advertisers to come on in hordes and expecting to rake in millions of dollars from advertising click throughs.

However, this dream lies shattered with corpses of media houses dotting the landscape instead. Content is supreme and while we retain the numero uno position for generating mountains of crap in terms of bollywood export, this has not found a “release” except from traditional channels of multiplexes and to some extent, DTH. Instead, we don’t have a Hulu or Netflix like player capitalizing on this aspect of delivery. 3g cannot do it. 4g cannot do it. Wifi perhaps. Broadband on wirelines- definitely.

This blog has also seen some write ups on the need to tone up internet exchanges, need for TRAI to jig up it’s broadband policy and a call for Public Internet cafes. Interestingly, we also saw NDTV’s programme on broadband which we linked on to and perhaps the first in a long long time coming in from mainstream media. TRAI did talk about “fair usage policy” although in context of telecom tariffs. Another highlight was my post on online education and something on cloud computing in respone to Chrome OS.

This, by and large, what I had written with some guest posts. I have already filed in RTI application with BSNL as listed and I am awaiting their response. My only aim to get to root on pricing on Broadband, the mess and perhaps get a better deal on it in the long run. The first step is perhaps to re-define broadband from it’s present definition. I am also planning to involve TRAI in this loop along with perhaps Department of Telecom and see how they differ. Although TRAI is the regulator, the real power lies with DoT. Yet, it is a blame game that they are likely to play. DoT would say that TRAI has to come up with regulations first. TRAI would say that DoT is the real boss and they have to come up with a “circular”. No one wants to work and consumer gets the fuck of his life.

I have seen the Indians from close quarters. They would suffer all the insults with great temerity and humbleness. Perhaps it is the servile attitude that is ingrained in their psyche. Neither we are going to see a good amount of activism to make the public institutions deliver nor are the companies going to make any efforts to tone up their services. It costs real money to keep up with after sales service which actually eats up the profits and hence customer service is perhaps the last of ideas on their minds.

This post by itself is a huge huge post in a long long time! Maybe perhaps, I have written about trends subconsciously which I feel would impact the telecom landscape in some way or the other. The market is not geared towards course correction but is littered with asymmetric information to disadvantage of consumers. Sadly proactive approaches, either at regulator level or mass media or even at consumer level is sorely lacking.

The new year is not going to change this scenario in any manner whatsoever.

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Submit it to the PIO and wait for the answer from them. I wonder what has been the reaction from their office after getting a detailed questionnaire. Lets wait for the answers (next year).

I am keeping my fingers crossed. My contention is that you make the top incumbent come clean on the prices which would help you to negotiate the prices with say Airtel. At least I would have a broad idea as to how the revenues are split, what are the issues that need to be sorted out and confront TRAI with the same to issue policy decisions (perhaps Department of Telecom too).

I think, all it needs is a simple will to do something instead of getting mired in the red tapism. I have already written to the DoT Secretary (R Chandrashekhar) but he has not replied so far. I am not even sure whether the email has landed in his inbox.

Some time later next year, if everything goes well, I might plan to meet him in person.

The idea is to get broadband liberated; so that at least I get the best value for my money. I’d rather have a functional DSL first for starters; fiber can wait for some time.

I was also surprised to see BSNL’s equivalent IPTV packages in their customer care. I am not sure how this would work out or what is the customer review. Although it is a good option for time shift TV but with bundled speeds of 256kbps, I am not eager to join them. With customer resolution at local BSNL exchange, I am not keen to run around to get my service fixed in case of any “issues”.

Lets keep our fingers crossed.

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He writes:

1. FUP is not illegal, and there is nothing legally wrong with what any ISP is doing when it wants to keep it’s network under control – it is perhaps unethical to advertise a broadband plan as “unlimited” and apply an FUP. I prefer (and use) the term flat-rate, which refers to pricing, not usage.

TRAI, the regulator defines Broadband as “always on with a speed of 256kbps”. They have supported this definition that has been taken from ITU web site. The whole point here, from an end user’s perspective is that the definition has remained static. I think the FCC definition has also remained stuck here. However, the push for “faster speeds” has mainly come from academia and the realization among the telcos that serving content through their dumb pipes can be very lucrative, net neutrality be damned.

All the more they ALSO realize that it pays in the long run to get the customers hooked on to “speeds” AND “content” and then make money out of “traffic shaping” and the works.

Yet, if you look at the pdf from ITU (opens up a link in your pdf viewer), do check out the page 19 (under pricing) where it clearly states the success of South Korea broadband has been because of “flat rate”.

Here BSNL (others and your probably included) have different tiers with a “limit”. Now this limit can be argued. As I had mentioned that majority of your users would be content with social networking / email you would hardly see the “abuse” of network. However, BSNL is a public service. Which means that the network effectively belongs to public and for arguments sake has no say in the way it overlords it. Thats my opinion.

You would be owning the fiber and its for you to come out with what ever plan/ideas you wish to.

As far as TRAI is concerned, it does NOT mention the word “fair usage policy” which is again in contravention to license terms (as all the ISP’s are regulated by TRAI/DoT) and hence ILLEGAL. So you are right too except that it sugar coats the bitter pill.

2)

Many sites – even many India-centric sites, are hosted abroad. This is where the “strain on the networks” usually comes in.

Yes, I know it. Koreans have much of it hosted inside the country because they are not too comfortable with English. Duh. We are among the largest speaking country in the world by the way; still it is not a huge net market.

3) BSNL only has an International cable between India and Sri Lanka – it doesn’t have any going anywhere else. It buys almost all of it’s bandwidth from VSNL – 65% from VSNL/Tata India, 14% from GlobeInternet (a subsidiary of Tata in North America), with the rest from a small assortment of other ISPs both domestic and foreign through it’s various arrangements.

Thanks for letting me know this. I am waiting for official confirmation including the break up of prices.

4. We can safely assume that they’re anticipating about 300GB of usage on their FTTH plans, at Rs10/GB. Cheaper than what I can get it for, but they’ll already be getting the volume discounts I’m aiming for.

Network usage varies WILDLY. I cannot nail even an “AVERAGE USE” but well, it can possibly be predicted once the metrics are clear, the amount of traffic flowing in your fiber and the works.

7. If you’re an ADSL customer, 768kbit/s is pretty much all you’ll get out of a DSL line anyway, unless you’re really close to your DSLAM. ADSL2+ is meant to go up to 3.5mbit/s upload speed, but in NZ I’m 300m away from my cabinet on fairly decent quality lines, and I barely hit 900kbit/s. Since the default upload speed they provide I think is 256kbit/s and you purchase more upload in 256kbit/s increments, this probably is to cover their ass so as to prevent people from trying to buy 1 or 2mbit/s upload and then getting about 768k.

Thanks! The wording on the web site sounded as a “limit” without mentioning the technical reason. Let them confess in writing that it it still is ADSL and then I can question them as to why it is taking delay in introducing ADSL 2. I can file as many as RTI’s I want!

@operamaniac Right of way and civil works costs a fortune. I mean that quite literally – about 75-80% of our laying of fiber to homes goes towards these two things: the fiber and equipment to run the network are negligable costs by comparison, and since it can be crores per kilometer, it won’t take many kms of fiber for us to reach 1,000 crores.

The sad fact. It is the job of municipalities to lay down fat ducts throughout and just offer it to the end users. Simple. Far sightedness is not a virtue in this country. It comes at a premium from those who are NOT in this country.

Interestingly here’s something from Wikipedia entry for ‘Internet in Japan’. It says and I quote:

Operators struggle to maintain enough bandwidth to allow maximum usage of the service by customers. Even the largest operators have capacities in the region of tens of gigabits while customers with gigabit FTTH services (or higher) may number in the thousands. This problem is further compounded by limits caused by internal router bandwidth. Estimates of traffic based on data collected in May 2007 by the Ministry of Internal Affairs and Communications set total network usage at approximately 720 Gbit/s combined. The report further states that by May 2008, total traffic will exceed 1 Tbit/s.

Woooo. But then these are 2008-09 figures. Similarly the ITU report that I alluded above is 2003. Much has changed in past 7 years; we are still stuck in the kbps and well….. Time to change the tune, the gears and tracks.

@ Operamaniac a.k.a. my dear web master. 3G is not in my radar right now. In fact, I wanted to ask them as to how they have utilized the USO fund and what is the state of broadband connections in the rural areas. I know for sure that they are spending disproportionately on 3G services and neglecting the land line when it should be reverse. Lets see how they react. At least it would be a basis for seeking legal remedy or anyone who wants to file a Public Interest Litigation.

Cheers!!

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I’ve said it before and I’ll say it again: NIXI either has to change, or it has to go.

NIXI is supposed to be a non-profit organization (that part I believe), however it allows ISPs to essentially charge each other tariffs of Rs25 per GB. At 1gbit/s, with an in:out ratio of 3:1 and utilization of 80% or so, this comes out to a total monthly bill of Rs44 lakh, or about Rs17/GB.

That’s a hell of a lot of coin, considering that 2 months of that could pay for a year’s supply of bandwidth to Singapore. Yes, a year (well, a single STM-1 @ 155mbit/s, anyway, but the cost still only works out to about Rs13/GB).

As you can imagine, if I, as an ISP, can save Rs4 PER GIGABYTE, I’m damn well going to,

otherwise I have to pass that on to you – the consumer.

Now, one question. Why in the hell am I paying more per GB for DOMESTIC traffic than I am for INTERNATIONAL traffic? It’s pretty ridiculous, if you ask me (and if you’re reading this, you probably are).

But it doesn’t have to be like this.

In our quest to establish Hayai and to ensure that we can provide the fastest speeds and best pings in India, we’ve had many companies come forward and ask if they can put their equipment in our data centre (hosting companies and game server companies, mostly) but I figure: why should they have to put in OUR DC? Granted, it does give some competitive advantage, but, users on ISPs which don’t offer the speeds that we do shouldn’t have to suffer.

The solution? A new peering exchange.

We thought about doing it alone, but then I was alerted to the existence of another person who wants to do it, which is good, since the regulations probably prohibit me (personally) holding all but a limited role in such a project. So, if we/they can get it all set up, get past the various hurdles and get other ISPs to peer with them, then all going well, EXPIN should replace NIXI.

Below, I have posted emails between myself and the person attempting to set up this project. (IN REVERSE ORDER) – Please read and discuss back at broadbandforum.in

———————————————————————————————————-

On 6/10/2010 00:21, EXPIN wrote:
> Hey,
>
> Absolutely correct. The price structure is not a problem. We could even start offering free FE ports and charge for only GE and TE ports. Just to get more small ISPs and get up the traffic levels.
>
> All we need is a colocation space, Equipment (Cisco 6500 switch, I can arrange), a 24/7 monitoring system / NOC (which I can fix here in Sweden to begin with) and contact with few techs in Mumbai who can do the physical connection work (could be anyone with the knowledge of how to connect cables to a switch). In short, I can arrange everything…. just need someone (or a board) in front to tacle the legal issue.
>
> We would really need a plan here now =)
>
>
> /EXPIN
>
> —– Original Message —–
> From: “Mathew Carley”
> To: “EXPIN”
> Cc: “HNS – Ripunjay”
> Sent: Tuesday, 5 October, 2010 1:03:13 PM
> Subject: Re: Expin IXP
>
> Hi,
>
> Part of the problem as I understand it is not necessarily government,
> it’s that it has to be able to monitor activities: unlike Sweden (well,
> Sweden doesn’t require it *as much* anyway). I’ve recently been dealing
> with peering in NZ and it’s fairly straightforward: NZ$1495 for a
> 1gbit/s port, no usage charges, buy another link if your usage
> constantly exceeds 75%.
>
> Unfortunately, the fact that peering has always been relatively
> cheap/straightforward has not contributed to cheaper broadband: in fact,
> over the years it has got steadily worse. When I left NZ 7 years ago, my
> domestic traffic was counted as 10% of my international traffic – in
> other words, if I used 10GB of domestic traffic, I would be charged for
> 1GB. The situation is now that domestic and international traffic is
> charged equally. This is largely due (unfortunately) to Telecom NZ
> pulling out of the major peering centres, rendering them more-or-less
> useless: out of the 1 million subscribers in NZ, 600k are Telecom, 250k
> are TelstraClear and 250k are shared between all other ISPs in the
> country – the number of ISPs which I estimate rivals India!
>
> Despite this, I think getting the smaller ISPs on-board in particular to
> allow relatively free traffic exchange would give some of those
> providers an advantage over the major players, most of whom have Fair
> Usage Policies (which, although a reasonable idea in principle, is not
> very consumer friendly in India). Frankly, if we can get past the legal
> hurdles, I don’t see why it shouldn’t work in India. We all know what
> the broadband situation is like – the major operators are running
> 100gbit/s international capacity for over 1 million IP addresses, yet
> NIXI is barely touching 15gbit/s. By contrast, FICIX is averaging
> 20gbit/s with far fewer broadband customers nationwide.
>
> I would be very interested in participating in an organization, and as I
> outlined in my previous mail, the price ranges offered here in NZ would
> be a reasonable starting point: 10mbit/s is $295 (~INR10k), 100mbit/s is
> $695 (~INR23k) and 1000mbit/s is $1495 (~INR50k). Of course, since the
> idea is to revolutionize, we could go all out and have 100mbit/s at
> INR10k, 1000mbit/s at INR25k and 10GigE at Rs100k – with the policy of
> not routing traffic through other ISPs international links.
>
> This could create a similar situation to that which is in the Ukraine:
> for something like US$6 a month I was able to purchase 1mbit/s unlimited
> (upgradeable) – which included 100mbit/s unlimited traffic within the
> Ukraine itself. For Ukrainian hosted content and mirrors, this meant a
> fairly awesome experience – but the idea here would be similar, and
> hopefully would encourage much more content to be hosted in India itself
> (instead of the USA) and even more services to be developed – being that
> you’re in Sweden, I’m sure you know what I mean, and as I had suggested
> in my previous email, I think that the costs involved in running a
> mirror like Sourceforge (requires 150mbit/s dedicated) is probably why
> India doesn’t have one. The situation is surely the same for many other
> organizations as you have also mentioned.
>
> As for how to proceed? Well what do you need? Off the top of my head, a
> NOC, funding or a sponsor (I guess?), *probably* a license (and we need
> to ensure that we remain on the right side of the laws and regulations -
> this is probably where it’s all getting stuck), equipment (I’m sure you
> know what you want to run already) and some people (most of who, if I
> understand correctly, MUST be Indian citizens/residents).
>
> Ripunjay has more experience in the industry than I personally do, I’m
> fairly confident he can give us an idea of what else would be needed to
> get such a project underway.
>
> Ripunjay: welcome your thoughts?
>
> -Mathew
>
>
>
> On 5/10/2010 22:40, EXPIN wrote:
>> Mathew,
>>
>> Everyone I met in India regarding the IXP project didn’t understand what it was. It took me hours to explain them only. The only person who understood this was the CEO of NIXI himself. The situation is indeed monopolistic as far as i understood. I guess the government does want full control over the internal traffic in India. One reason why the peering policy at NIXI is multilateral.
>>
>> I think your idea of getting more ISP directors in the board is good! That will put some muscles in the project at least if nothing else.
>>
>> We in Sweden are running a free IX platform (www.sthix.net) for operators. Works pretty well where all operators are helping with the equipment, colocation and so on. But that might not really work in India.
>>
>> The best would be to create an organisation of few Directors, Get the permission to setup the exchange and charge a very small fixed amount every month or anually for respective ports (FE, GE, TE). Have the possibility of both multilateral and bilateral peering arrangements, IPv6, multicast, etc. Even voice exchange in future (VOIP).
>>
>> I had a chat with some of the global networks who have their equipment in TATA facilities in Mumbai. Some of them are Google, Yahoo, Microsoft, Akamai (Facebook) and many more who were very interested in peering! That way the local ISPs in India could peer away a lot of global traffic and reduce transit costs as NIXI does not allow non-licensees to connect and peer.
>>
>> This is also a very good opportunity to show this IX as a global IX and one of the biggest IX in Asia on the world map. A nice and clean way to reduce your bandwidth costs upto 60-70%. But it is pity that nobody understands the idea of it and what it could really result in =/ A total WIN-WIN solution for everbody from consumer to operator.
>>
>> The question is really how we proceed? =/
>> Because my arms are getting tired trying to reach the government for the permission.
>>
>>
>> /EXPIN
>>
>> —– Original Message —–
>> From: “Mathew Carley”
>> To: “EXPIN”
>> Cc: “HNS – Ripunjay”
>> Sent: Tuesday, 5 October, 2010 4:15:49 AM
>> Subject: Re: Expin IXP
>>
>> Mr Walia,
>>
>> Interestingly, I moved to India from Finland. I’m Kiwi by origin.
>>
>> I’m aware of some of the governmental limitations – I tend to get pretty stroppy with the government at least once a day.
>>
>> Someone at Tata or DoT is probably misunderstanding your intentions, but as I understand from the ISP license, licensed ISPs are allowed to privately peer relatively freely (maybe starting this thing is as “simple” as obtaining an ISP license from the DoT). The problem seems to be just that many ISPs don’t peer properly: ISPs that buy from Tata/VSNL peer with Tata and Tata resellers, ISPs that buy from Reliance/FLAG peer with Reliance and so on ad infinitum. It seems pretty stupid to me that the CEO of a non-profit non-governmental organization would be given the power to approve (or not) the opening of another IX – that would present a monopolistic situation.
>>
>> However, perhaps myself and Ripunjay might be able to help in some way – the main thing is getting ISPs on board. Being that Hayai is starting in Mumbai, we were planning to go to existing ISPs in Mumbai (Hayai, HNS, Fivenet, Nivyah, MTNL, Vashi Cable, TTML and various others: in fact, why couldn’t we approach each NIXI ISP member with this?) to offer them peering at next-to-nothing: 1 gbit/s port at maybe 1 lakh per month flat-rate or something to that effect, with similar policies to FICIX ( http://www.ficix.fi/english/newmember.php ) – in particular, paying attention to point #3.
>>
>> Considering that NIXI charges 3 lakhs a year plus Rs25 per GB (average price comes to ~ Rs17 per GB once you take in to account a 3:1 in/out ratio), but at 80% utilization this is still some 44 lakhs per month, however, despite this, knowing something about Indian mentality is that they will see 3 lakhs per year against 12 lakhs per year and choose the former. Ironically NIXI’s about page says “thereby resulting in better quality of service (reduced latency) and reduced bandwidth charges for ISPs by saving on International Bandwidth” – considering it’s almost the most expensive bandwidth in India, how can they possibly claim this?
>>
>> Due to this, this operation might even have to be done for nearly free if the ISPs were willing to supply equipment and pay an equal share for the premises, but this is a detail that would have to be worked out (in fact, I think MTNL and Railtel both have space in their respective facilities in Mumbai that might be ideally suited for the purpose).
>>
>> As well as simple peering in that IX, hosting mirrors of sites such as Sourceforge and housing Akamai boxes. If HNS got involved, they might consider moving speedtest.net and their Ubuntu mirrors too, who knows (not up to me, just planting seeds).
>>
>> If the legal hurdles can be overcome, there are some very significant possibilities that could arise from an IX with a more friendly tariff structure: who knows, perhaps NIXI and/or ISPs charging each other more than international rates would even see the error of their ways!
>>
>>
>>
>>
>>
>> Regards
>>
>> Mathew Carley
>> Director, Hayai Pvt Ltd.
>>

>>
>>
>> On 5/10/2010 08:02, EXPIN wrote:
>>
>> Hi Mathew,
>>
>> We are a bunch of scandinavian techs (indian origin) who wanted to setup an exchange in India due to NIXIs current structure (not helping at all).
>>
>> Problem we are facing is with the government. There is no proper law regarding the exchange point. And TATA (who were suppose to be our partner in this) is not allowing us to start this exchange without the permission from Department of Telecommunications.
>>
>> I’ve been to India twice now and also had meeting directly with the Minister of ITs secratary who forwarded me to the CEO of NIXI. I had meeting with him and the tech taking care of the NIXI platform. Seems that it is CEO of NIXI who can permit opening of another exchange in India.
>>
>> I’ve emailed them our proposal and all, but no answer from them in 6months now. I guess we do not know how to deal with the beaurocrats
>>
>> We might help each other open this project, but this requires a great contact circle in the government.
>>
>>
>> Regards,
>> EXPIN
>>
>>
>> —– Original Message —–
>> From: “Mathew Carley”
>> To: “EXPIN”
>> Sent: Monday, 4 October, 2010 11:00:41 AM
>> Subject: Expin IXP
>>
>> To whom it may concern,
>>
>> Your contact details were given to me by Ripunjay from HNS with regards to setting up an IXP.
>>
>> I’m highly dissatisfied with NIXI and it’s tariff structure, which to me, does not make any sense and does not contribute well towards reducing the costs of domestic bandwidth or efficiency of routing as an IXP is supposed to do.
>>
>> As it is the aim of Hayai to be India’s fastest ISP, we too were considering the possibility of setting up our own exchange, basing our structure loosely on FICIX ( www.ficix.fi ), but once I found out about your project, I thought there might be some potential for us to work with your organization.
>>
>> Are you able to tell me more about Expin, details, tariffs, if you currently have any active peers, etc?
>>
>>
>>
>>
>> Regards
>>
>> Mathew Carley
>> Director, Hayai Pvt Ltd.
>>

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Opinion is like an asshole. Everyone has got one. In same vein, your choice of a mobile phone may be distilled by either looks or form factor or even aesthetics. You may choose practicality or some chutzpah to flaunt your handset.

What Apple did everything right, Nokia screwed it up big time. I am impressed by Apple’s hardware; yes at some point of time, I have written extensively about it too. Yet, I believe that the “promise of future” has somehow not materialized. You can side with Apple and say that everything about it “rocks”; but on the other hand, it’s wayward policy of introducing the bottom of pyramid handsets and “improving” it all the way up with new releases doesn’t cut ice with me. Apple has sold it’s hardware in the same manner in order to keep itself relevant.

Nokia, surprisingly, despite it’s huge portfolio of products has not been able to get that ‘killer phone’. For example, Apple releases only one or maybe two versions of it’s popular product. It does not try to address EVERY segment of the market. It knows it can command a premium. It has a brilliant marketing strategist behind it. It manages to stay in news even when there is NO imminent product launch. Everything about it is hotly anticipated so much so that there are legions of website devoted to “rumors”. And it has zealous fanboys dotting all around the net and mainstream publications which keeps the chattering classes busy to have this “must have” product.

On the opposite side of the spectrum, one could argue that you don’t want a walled garden approach to apps. You pay for the product and the ecosystem should come “free” for you. In effect, the software ought to be “free”. No company has the right to “lock you” down with absurd patents or “standards”.

Nokia has been bereft of this. I own a Nokia E63 but that’s about it. It’s the “low end” of the smart phone because the screen sucks. Ovi store sucks. There are no apps to speak of. It has a weird “signed” and “unsigned” policy which doesn’t allow me to load in any kind of an application I need. Yet, the Wifi is a great addition even though it has a restricted range. My mail is configured; is a boon when I am not around my laptop. In general, it works the work but then there is nothing that I exude my enthusiasm about owning this.

Ultimately, there are no easy answers to this. I feel that it would definitely take a worthwhile investment and understanding of marketing dynamics to get Nokia to sell or crack the smart phone market. I am fussy about Open Source and Linux in particular. I feel that Windows mobile is outdated junk. Web Os or Android is something that I never tried but needs a lot of spunk to give it some credibility. Nokia’s Maemo platform has to become “cheaper” because those assholes are trying to milk it for all that is worth it.

I am linking to Rashmi Bansal (author of two books now!) who writes about owning Nokia AND an Apple Phone. The difference is obvious. From a woman’s perspective, she chooses an iPhone.

Truth be told. Even I need an iPhone!

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In any case, I am toying with the idea of filing a second RTI application but my attention is fixated on academics and it would be impossible to keep a track of the same. In case anyone among the readers feels motivated enough, please let me know through feedback on drapuri (at) gmail (dot) com and I would happily guide the way out including help with drafting of the application.

Trust me, you’d feel very happy with the process to move the sarkari machinery in motion to respond to you. The idea is to inundate these idiots with RTI applications and make them realize that their own regulations are being flouted.

The context of the RTI application should include pointed questions towards mobile number portability, relevant orders to the same, procedure outlined, whether the telecom operators are filing compliance reports, copies of those reports, penalties to be imposed on operators who delay, cause of delays and what action has TRAI taken to ensure compliance with the erring operators.

This is important because TRAI’s own rules are being flouted, mobile number portability would have benefited the incumbent operators and the biggest losers would have been the Government Operators. With delays in capacity expansion, BSNL is already loosing market share. But then, who cares?

The entry of private operators hasn’t really shaken up the market. With perhaps per second billing as the highlight of the year, there is nothing else to speak of. In any case, it would not result in “drastic savings” because of the complex interconnect and termination charges. We don’t really know how we are being scammed.

A further highlight of the proposed RTI application can be the break up of the call rates and the scope for reduction of the same. The operators are dependent on voice revenues to a large extent; data and VAS accounts for a growing percentage of revenues, but as per media reports, not good enough to impact the bottomline in any significant manner. Therefore, the scramble is on to protect the cash cow; at any cost because the customers can be MILKED.

The big question really is: How much profit is really profitable?

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Dear Sir,

This refers to Shyam Ponnapa’s write up on BS dated 05/110/2009 (Managing Spectrum Efficiently).

The big question. Why do we need 3G? Why not focus on the land line business alone for broadband access? Or better still. Community Wifi?

The arguments for doing away with this are many. Community Wifi is deemed to be a security risk but then countries like Singapore have implemented this on a large scale nationwide. The mobile phones required to access 3G invariably have Wifi access too. Unless, the telecom companies are expecting surefire hits like Apple iPhones or flood of other smart phones to access the Internet, it is not happening.

We don’t have accurate numbers about the likes of Reliance and Tata who are offering their 3G access. If initial reports are to be believed, they are plagued by “line of sight” hassles, ‘network congestion’ and lackluster customer support. To top it all, it has the access limitations which means that broadband access, even on the 3G spectrum would be capped for very obvious reasons.

We have enough bandwidth in the country but as anyone would testify, we have problems in implementing the “last mile access”; having a contentious set of issues like 3G is not going to solve the persistent problem of “last mile access” because no one is interested in sinking money for a long term.

We can have a fair idea from the existing companies like Airtel or Vodafone who charge exorbitant rates under the present implementation of “mobile internet”. What is the guarantee that they would lower down the prices once they pay fancy sticker prices in 3G auction?

3G, would most likely be used for carrying more voice traffic because none of the players harbours any disillusionment about the “mobile broadband” across the length and breadth of the country.
The market for value added services is locked up within the “walled garden” of the existing players; it is unlikely that 3G access would “revolutionize” the content.

This pretty much sums up what I have always alluded here and my opposition to 3G remains.

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I have already documented that each operator needs to file a compliance report with TRAI every quarter including the action taken on the same. I had to push the company to act based on the threats sent as I insisted that they be made public using RTI. It was a “threat” alone which did the trick.

Further, the nodal officer and the appellate authority system doesn’t seem to be working because they are company officials. Even though it is mandated that all complaints be addressed in a time bound manner, it doesn’t happen so. What is the way out?

Department of Telecom is going through it’s own hassles with CBI raids in connection with the huge telecom scam related to auction of spectrum. I don’t foresee anything coming out of it (nor it’s worth reporting here) because it is just political arm twisting. Those officials are useless anyway; in that case, DoT is out of question.

That only leaves us with the option of TRAI and the idea that it needs to be more proactive in enforcing it’s own regulations. This calls for a concerted action against the errant officials because the companies are focused only on customer acquisition and not customer retention. Mobile number portability MIGHT change the service scenario a bit but I am being cynical about it because the exit and the entry barriers would be unfair to customers; unless the ensuing events prove me wrong. The charges for plan migration have yet not been defined; we as customers should demand a “pro-customer” outlook and not whims and fancies of fat cats dictating terms to both Government and Media.

On a happy note, the network coverage in my premises has vastly improved in all areas of building making it a hassle free experience. It took time and effort but it was worth it.

In the process, I learnt about the bad corporate ways too. And recounted it all here

Update (27/10/2009):
I got a call from the Vodafone Network people asking me to send across a mail of “appreciation” for the “good work” that they have done!!

I countered that by asking them to send across the details of their CEO so that I could cc to them as well! Strange kind of assholes indeed!

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He does some numbers on the mumbo jumbo that is Value added services and I am more inclined to believe these stats as compared to the crap that gets dished out in the media. All in all, it is not the billion dollar industry but a more sedate estimated $200 million dollars. The number of subscribers may be “booming” but the real revenues are not. The mobile industry is playing a volume game and the new entrants realise it.

I feel that as the market matures and regulation becomes more pro active (i.e. there are no two centres of power- TRAI and DoT), it would be more fruitful for the customers. For starters, we would have more representation in the regulation from the customers; a real watchdog on lines of Ofcom who would penalise the lousy shit heads called as honchos and fair play instead of favouritism to likes of Reliance.

VAS (value added services) would help to extend the utility of the handset. Instead of downloading ringtones (which is an absolute no brainer), the likes of m Commerce might take roots. I had written an article on the same ages ago; Tata had plans to launch it in India. Somewhere along the line, the lost that game and became just another company with a fancy mobile telephone infrastructure.

If the market has to grow, there has to be a shift towards the basics. m Commerce can happen via secure sms based transactions. If the acceptance grows, I am sure there would be a good amount of money to be made in this.

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It’s only going to benefit the dodos flashing their new gen Apple iPhones. Who needs a frigging wireless Internet which can work only in isolated pockets of the four metros? There are enough idiots rooting for the cause and I have a nagging feeling that the existing technologies have not been upgraded to benefit consumers instead. A big sloth, this industry relies on its own lethargy.

The auction is expected to fetch the existing Government crores of rupees which would be funneled in wasteful expenditure and of course line their own Swiss Bank accounts.

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This is a brilliant video to explain what Broadband can do. Strictly for dummies. Highly recommended for the morons in TRAI and Department of Telecom.

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COAI finally mustered up guts and filed a lawsuit against Department of Telecom. As usual, the media was frothing at it’s mouth and made this the headlines. Reliance jumped in the fray and counter challanged DoT with their own version of lawsuits galore. It was free for all till they decided to call it sober down and indulge in some back room dealings. Lawsuits have ceased to make any more news for the time being.

Spectrum is the main cause of the “fights”. I have repeated this ad naseum and it makes no sense to highlight this fact that spectrum is a scarce resource and the way Government is frittering away it’s advantages should call for an open discussion. The fossilised babus are barely going to move their butts and would be happy to gather moss. The only people who are happy about the opacity of the laws are the lawyers.

Broadband is a non starter this year too. Airtel introduced their 8 Mbps plans with some assinine download limits. I believe that this seems to be a marketing strategy in order to create a buzz around their product. All the while, most people who sign up “shockingly fast broadband” (or whatever the ads claim), they would become aware of it’s potential. Which means that word of mouth publicity would get them more customers. I am not sure that this is their marketing strategy. I believe that this is stupidity of the first lot to make the available resources scarce and not catering to the existing pent up demand. In any case, their broadband pricing leaves a lot to be desired. Airtel has the bandwidth and the mojo and the works. Yet, it is staffed by perhaps one of the worst idiots who ever sat on a gold mine.

Tatas made a lot of news and perhaps for the first time they made it to the Asshole of the year on this blog. Congratulations to them on winning this coveted award and here’s hoping that they would keep up this record. They had their intentions set right and I remember reading in Business World about their grand plans to set up metro ethernet and their deals with Cisco. This was one off news and it wasn’t mentioned subsequently. VSNL lost it’s dominance in international distance calling cards and then Reliance gave them a good competition for international landing stations.

Speaking of Reliance, they made news for all the wrong reasons. They got into acquiring Adlabs and then fancied making movies. There was a talk of convergence and “lightening fast” broadband. (Notice the way they describe their pathetic products). So far, there has been NO shaking news about broadband; they are stuck in the 128k era. Ouch! Reliance has not ventured much in landline business and they are holding their cards close to their chest. At best, they set up shadown companies like Swan and Cheetah Telecommunications (what names!) to bid for the telecom licence.

Anil Ambani has been a true “also ran” in the marathon all the while trying to carve out some “niche” for himself. He knows that he is being compared to his elder sibling and when crores of accounted and unaccounted money is at stake, blood is thinner than water indeed. Mukesh was sensible to exit out from telecom and focus instead on retail and gas. It was Anil who still seems to be glamour struck (remember Tina Munim nee’ Ambani?) It shows for him.

HFCL Connect is a small time player along with Spice Communications run by Modis. They seem to have mustered up enough courage to apply for pan India licence and spread their wings. They remain, at best, marginal players and would interest the foreign companies in case they wish to set up shop here in India.

Hutch became Vodafone after protracted legal battle and it was a personal victory for Arun Sarin. However, the change of the name and rebranding has not changed anything with this company. I have been after them to improve the quality of their services but then nothing has changed. As usual.

I had expressed hope that the year 2007 would be the year of Broadband. However, this was not to be. This was more about spectrum wars, legal wranglings et a which I am sick of reporting here again and again. This has also resulted in slowing down of the posts here. I believe that the best news of this year is the announcement of number portability, initially limited to the metros. It would be scaled up at a later date to rest of the country. I hope that with low migration charges, the competition to retain the customers would be intense and it would be the quality of services that would speak for itself.

Let’s keep our fingers crossed.

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A quick low down of the ensuing events. According to the norms, the spectrum would be issued to the companies who garner the maximum share of the subscribers. This means that apart from the bloated number of subscribers, the whole mobile user base is a BIG suspect. The specturm wars broke out in the public because Raja wanted to ration the scarce resource and act God. There are often shispers of BIG money floating around but then that isn’t the focus of this write up here. At first, the government decided to relax the norms for spectrum allocation. In the meantime, it allocated 10 Mhz of “free” spectrum to the two upgly sisters, BSNL/MTNL. This was challanged by COAI, the motley coalition of the private telecom operators in TDSAT, which is tribunal body to decide the disputes. To add to the confusion in the midst was the huge number of applications that waited to get their turn for spectrum allocation. DoT decided to issue letters of intent to the new players.

In the meantime, the media jumped in the fray and raised the issue of 3G licences and there were various interpretations of the original licencing norms. Government of India thrives in controversy and no wonder that it was very happy to roll in the mud. The motley association was split right through the middle and they could not get their act quite right. After a couple of days, COAI made quiet noises about “settling” the 3G row.

Now comes the icing on the cake. Reliance got an entry in the GSM club by paying a paltry sum of 1600+crores and got their CDMA licence converted to some kind of a “universal access” crap. Whatever that means. Reliance’s entry in the cosy club and hence the scarce spectrum being gifted on the platter was too much for the association to digest. Anil Ambani and the rest exchanged verbal duels clothed in their gobbledegook. In other words, both the parties were fingering each other. When the war of words went out of hand, the DoT wanted to play Godfather and summoned the chiefs of all the telecom companies to “thrash out a solution”.

Raja realised that the game was clearly up and set up a shadow boxing competition. In effect, to announce as to who is the boss. Since there was no consensus on the telecom chief’s meet, he decided to get the PMO involved and had a smiling manmoron to back up his decision.

Thus ended the saga of the “spectrum wars”; the last word isn’t written as yet. I would wait for further news to unfold in the near future. Nevertheless, the mess persists and the ultimate looser is the public exchequer. Without going in detail about the merits of the case, I believe that this telecom mess would tangle itself like a hydra headed monster. No respite!

As usual, the watchdogs were quiet and it was only Business Standard who spoke out at length about the mess around here.

Phew!

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Dear Members,

On this forum, we ask each others’ help to solve our technical issues, we also vent our anger at the poor services the ISPs provide, we even philosophize about what we could and should have to make surfing the net a better and quicker experience…

… that said, we all know that the attitudes at ISPs towards us consumers need to change and their services desperately need to improve!

We are a large platform of more than 1000 active members who can all help make a difference.

I recommend watching this one man’s experience with TATA-indicom (VSNL) on CNN-IBN this Saturday (06.10.2007) at 6:30 PM. The show is called “All about money!” Ajoy Eric Lal ( ajoyericlal AT gmail DOT com ) has taken his case all the way up. It is now with TRAI and even an RTI application has been handed in demanding answers. He plans to take it even higher in his fight to improve things for all of us.

Let that episode inspire you to also start approaching your ISP formally and escalating your story up to TRAI, let it inspire you to form user groups that will take on ISPs and demand better services and let it inspire you all to help each other where it really matters.

If you feel that you can contribute to some decent service levels, escalate the matter straight to TRAI and complain about your ISP’s. The whole point is to make your ISP accountable and make them pay for the downtime, if any. Our fight for higher speeds would continue anyway. This movement should not slacken and I would request you all to forward this on the communities like facebook or orkut.

Cheers and it’s time to kick their sorry butts.

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Novatium does away with the basic CPU as you know of. All the computing takes place at the central server which serves as a hard drive. So in effect you just connect the system to broadband and access the web. This makes sense for India because this model is based on sound economic fundamentals. I am glad that Novatium is getting the required media attention; for long they have been languishing in the background. If I am not mistaken, it’s run by Rajesh Jain, the guy who made crores after he sold his portal to Sify for a whopping 400+ crores during the height of dot com boom. It’s another story that Sify turned his magic into a wasteland.

He chose to slowly invest his money in ventures like these and runs a popular blog called as Emergic. Even though it runs on yucky Movable type platform, I still enjoy some of his write ups.

Novatium would surely be a project to watch out for. I really hope that BSNL picks up this idea and rolls out a nationwide service. Telecom operators would then become true blue service providers.

I hope that they iron out the chinks like uptime of the availability of the platform. I assume that the service is also prone for breakdown if the telephone goes kaput. MTNL is known for it’s customer apathy and I dare not venture in it’s smelly offices. Further, Novatium would have to recoup their investments. Interestingly, they offering a choice between Linux and Windows platform. If linux can get a mainstream exposure, I am sure that it would do a world of good to them.

Some one from Ubuntu India should contact these guys to roll out preloaded Linux boxes. It is a breeze to learn the new desktops and for a person who has never been exposed to computers, it would be the right thing to do; unless one is forced to unlearn crappy windows and learn Linux from a scratch.

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