I have been travelling over the weekend back to my native place which was untouched by the glitz and glamour of the metros. This Diwali seems to be muted; partially because of the economic recession and partly because of the widespread inflation.

I still cannot understand the “mobile story” and “fastest growth” crap. More and more people are migrating towards parallel connections instead of the trickle down effect as expected. Agreed that “lifetime incoming offers” have appealed to the segment of population who keep their mobiles only for incoming calls, the precentage is far and few inbetween. We have no break up of the demographic profile and if the trends are to be seen, much of the money and the effort is being poured in the metros where there is more of a spending power as compared to other cities.

I have three telephone connections; one for regular use, the other a landline for broadband access and the thrid for calling up other Reliance numbers. Overall, I fail to understand as to how they would account for the “churn” or the “fastest growing segment” because I have never been enamoured of using the VAS. The operators know that there bread and butter segment is the voice calls and I am sure that they would implement the VoIP solutions to cut down on their costs. Everything else is flotsam and media generated hype.

In the same vein, most of the other handset manufacturers are clearly not making any efforts to address the cost of the handsets. Barring the advertising costs, if they implement open source solutions for the newer PDA’s, it can reduce the cost of the handsets to a large extent. Google’s Android would effect this to a large extent; though, I would reserve my comments on it till the time I actually get to use it. It’s still in the nascent stage; I am sure it would mature with the next release as they learn from their mistakes.

Vodafone has not addressed the GPRS connection charges; I still have to come across a reliable operator who can ensure a seamless connectivity across the major highways. I would want to access the Internet on a long boring journey; it remains a pathetic experience to even open up the mailbox. I don’t favor the mobile net on the move partly because of my bais for broadband and partly because it’s assinine to peer in the small screen. Unless of course, one has an iPhone and Safari which makes it a pleasure to surf on the small screen. Brilliant conceptual implementation.

The elections are nearing and I am keeping my fingers crossed for some semblance of the maturity on the following government to provide a clear direction to the broadband access and policy. We can do a lot more once we have a reliable connectivity. We dont need fancy laptops for kids in rural India to demonstrate the “modern with rural” mating. Its assinine to pour in money for something which just remains a showcase and earns you f***ing brownie points for “corporate social responsibility”.

This is just a loose string of thoughts as I was travelling back down. Although, it is a fascinating experience to see the rural landscape change. We realise that there is a lot of untapped potential and there is a chance to “change”.

Tags: Advertising, android, Appeal, Broadband, Broadband access, Google, GPRS, handsets, India, Internet, iPhone, Landline, laptop, Media, Mobile, Mobiles, Open Source, Opera, Reliance, Telecommunications India, Vodafone, Vodafone sucks

I have been with Vodafone for over three years now. Unfortunately, this company is best among the worst of the GSM operators in the country. So far, I have not had a “moment of delight” with them, either with the customer care or the responses to the emails concerning the network.

They have a lousy network and I have been experiencing frequent call drops and network congestion to connect to other operators. They have among the worst tariffs for GPRS access and it’s a nightmare to get them to respond to simple queries. I am entitled to my opinion for all practical purposes.

Unfortunately, despite the littany of complaints, it becomes very difficult to communicate the change of phone number to other people. I have a feeling that the regulatory watchdog should come up with a solution like detailing the network parameters and perhaps a survey which measures the various parameters of the service operator like complaint handling etc.

I was surprised to read that any complaint being sent to the Appellate Authority needs to be sent in “duplicate” and that it takes 3 months for the complaint to be resolved. 3 months! I’d be better off minus their services.

I have just emailed to their nodal officer and got an auto reply saying that they need two working days to respond. I shall be updating their responses here on the blog. Let the world know what they are up to.

Tags: Appellate Authority, author, GPRS, GSM, India, Opera, Telecommunications India, Vodafone, Vodafone India

This is my latest acquistion after considering a lot of other factors. The recent price cuts also fuelled the decision to buy one.

I have had an excellent review of this handset; my sibling was using this handset for the past 1 year and reported no loss of functionality with it. It has a brilliant colour screen which makes it readbale in full daylight.

I wouldn’t go in the technical specifications; what got me interested was that it comes with Opera Mini preloaded. Unfortunately, my current service provider, Vodafone, has one of the lousiest GPRS access with sky high rates for access. This makes it unviable in the present context.

It would be worthwhile to shift to Reliance GSM, as and when they launch and when the number portability kicks in. It doesn’t get better than this, isnt it? You get to retain your number and expect to look in for a better service.

Tags: GPRS, GSM, Opera, Opera Mini, Reliance, Telecommunications India, Vodafone