Tag Archive for 'Landline'

TRAI: Filed for RTI application regarding Broadband

Published on 09th Nov 2009 in Right to Information Act. 3 Comments Tags: , , , , , , , .

Here is the text of the email, fax and the registered post sent to TRAI regarding various issues related to Broadband.

To,
The Central Public Information Officer
Telecom Regulatory Authority of India
Mahanagar Doorsanchar Bhawan,
Jawaharlal Nehru Marg, Old Minto Road,
New Delhi-110 002
Tele: 011-23211622
Fax: 011-23213294

E-mail: ap@trai.gov.in

Sub: Application under the Right to Information Act, 2005 for information relating to Broadband Internet, Fair Usage Policies and pricing mechanism.

Dear Sir,

I am a citizen of India, and I request you to kindly provide me with the following information under the Right to Information Act, 2005 with regards to information relating to Broadband Internet, Fair Usage Policies and pricing mechanism.

1)Why the definition of “broadband” has been kept at 256kbps and not subject to revision for higher speeds? Is there a proposal to re-define the speed of broadband access? If yes, kindly provide the details of the file, notings and objections if any received from Internet Service Providers. The same to be provided in writing by way of certified photocopies.

2)What is the meaning of the term “unlimited internet”?

3)What is the meaning of the term FAIR USAGE POLICY? Has this been put up or suggested by TRAI? If yes, what is the basis for the introducing such a policy? Has the cross section of the user base been consulted before implementing such a policy?

4)Does fair usage policy violate any of the provisions of TRAI?

5)If it does, what action can be taken against errant Internet Service Provider?

6)Has any Internet Service Provider been ever penalised for violating for introducing “fair usage policy”?

7)Do the Internet Service Providers provide details to TRAI about their various broadband plans?

8)If yes, has TRAI suggested reducing the price for various plan combinations? If yes, what is the base price fixed for an unlimited Internet Connection by any Internet Service Provider? If no, is there any provision whereby TRAI can act on behalf of the customer to reduce the prices?

9) How has the tariff on unlimited broadband (1Mbps unlimited) being offered by Bharti Airtel fixed line been calculated?

I would be highly grateful if the above-mentioned information could be provided to me at my postal address within the statutory period of 30 days from the date of receipt of this application.

The requisite fee is being paid along with this application by way of postal order in favour of the accounts officer.

Should there be any additional fees chargeable as per the Act; the same may be communicated to me by e-mail or postal address with the required work up of the details as to how the increased charges are justified and how you have arrived at the calculation of the same.

Please rush the information to me by speed/registered post. If the information is not with you, please forward this application to appropriate PIO, under intimation to me. Please also provide me file notings and action taken report on this application along with your reply.

I sent them today with “Acknowledgement Due” from a post office with the requisite proof of having sent them the postal order. To my knowledge, they cannot feign ignorance; I would be following this up on a regular basis.

Here’s to the power of the people! I am bracing up for a big fight for sure.

Some late night thoughts

Published on 26th Oct 2008 in General Thoughts. 0 Comments Tags: , , , , , , , , , , , , , , .

I have been travelling over the weekend back to my native place which was untouched by the glitz and glamour of the metros. This Diwali seems to be muted; partially because of the economic recession and partly because of the widespread inflation.

I still cannot understand the “mobile story” and “fastest growth” crap. More and more people are migrating towards parallel connections instead of the trickle down effect as expected. Agreed that “lifetime incoming offers” have appealed to the segment of population who keep their mobiles only for incoming calls, the precentage is far and few inbetween. We have no break up of the demographic profile and if the trends are to be seen, much of the money and the effort is being poured in the metros where there is more of a spending power as compared to other cities.

I have three telephone connections; one for regular use, the other a landline for broadband access and the thrid for calling up other Reliance numbers. Overall, I fail to understand as to how they would account for the “churn” or the “fastest growing segment” because I have never been enamoured of using the VAS. The operators know that there bread and butter segment is the voice calls and I am sure that they would implement the VoIP solutions to cut down on their costs. Everything else is flotsam and media generated hype.

In the same vein, most of the other handset manufacturers are clearly not making any efforts to address the cost of the handsets. Barring the advertising costs, if they implement open source solutions for the newer PDA’s, it can reduce the cost of the handsets to a large extent. Google’s Android would effect this to a large extent; though, I would reserve my comments on it till the time I actually get to use it. It’s still in the nascent stage; I am sure it would mature with the next release as they learn from their mistakes.

Vodafone has not addressed the GPRS connection charges; I still have to come across a reliable operator who can ensure a seamless connectivity across the major highways. I would want to access the Internet on a long boring journey; it remains a pathetic experience to even open up the mailbox. I don’t favor the mobile net on the move partly because of my bais for broadband and partly because it’s assinine to peer in the small screen. Unless of course, one has an iPhone and Safari which makes it a pleasure to surf on the small screen. Brilliant conceptual implementation.

The elections are nearing and I am keeping my fingers crossed for some semblance of the maturity on the following government to provide a clear direction to the broadband access and policy. We can do a lot more once we have a reliable connectivity. We dont need fancy laptops for kids in rural India to demonstrate the “modern with rural” mating. Its assinine to pour in money for something which just remains a showcase and earns you f***ing brownie points for “corporate social responsibility”.

This is just a loose string of thoughts as I was travelling back down. Although, it is a fascinating experience to see the rural landscape change. We realise that there is a lot of untapped potential and there is a chance to “change”.

IPTV India: Against DTH?

Published on 15th Aug 2008 in General Thoughts. 5 Comments Tags: , , , , , , , , , , , .

Viewers are spoilt for choice. DTH is a credible option and at the start of the day, I had no frigging clue to the pent up demand for the same. The Direct To Home players like Tatas and Zee have spent oodles of cash on advertisements and hardware roll out that it appears unlikely that a newer player would be able to get a toehold.

Here in the grand strategy of Anil Ambani unfolds. He got the ad labs, poured in money in content creation and would make a huge moolah out of “exclusive” deals with media players. The value added services is a growing market and there is a HUGE space for exclusive content; I was surprised to know that there is a seperate channel for gardening; Tata has one for home tuitions. Although, it cannot replace the classrooms but then parents are keen for any degree of experimentation.

Coming back to IPTV. Does anyone of you readers think that this could make any degree of impact on the viewership? I feel that most of the people mistrust the landline outages (which are so frequent) unless there is a fibre to home coming to their homes with simple instructions to operate the set top box. The present hardware is designed to confuse the first time users; somewhere it ought to ring the bell to make it as simple as possible.

I would reserve my comments on the two competing platforms till the market matures up. Reliance is lying down low with it’s broadband offering. I am still wondering as to what has been the issue at their end. Why are they delaying the commercial launch? There are any number of ideas floating around and if they claim to be India’s number one network as far as the coverage is concerned, they ought to focus on their cherries. Or else, it would die a virgin.

TRAI: Some radical changes

Published on 18th May 2008 in Indian Telecom. 1 Comment Tags: , , , , , , , , , , .

At times the bozos sitting up and making rules seriously surprise me. They have called for implementation of Internet Telephony and Carrier Access Codes.

This was mandated much earlier way back in 2001; however, this was opposed by Bharti. Reliance had entered with the premise of “death of distance” and had made STD calls ridiculously cheap. At that time, Dhirubhai Ambani was still alive and Mukesh and Anil Ambani were still brothers in arms.

If Internet telephony is implemented in it’s present shape, it would see present rates crashing down to a large extent. It would give a new lease of life to ISP’s like Sify and other fringe lunatics to scale up investments. I can foresee the entry of players like Skype as well as other SIP players which rely on open standards. It’s hard not to imagine the real gains to economy as a whole and it would benefit the adoption of setting up of WiFi hotspots on a larger scale.

Carrier access codes means that one can choose his/her service provider and each of the incumbent telecom operator in fixed line business has to provide that option. It means that you can choose Airtel landline to use BSNL’s calling cards to call up you mother in law in Timbuktoo. Granted that mother in laws should remain far away without casting their evil eyes on their kids…..

The major player that’s going to get hurt is BSNL (and MTNL). Unless, they improve their services which are required in the present set up, people are going to abandon them like rats on a sinking ship.

Although, this isnt new and TRAI has probably dusted off it’s old files from it’s dingy offices, still, all compliments to them to even think of doing such a thing. This comes as a breath of fresh air indeed.

Airtel Broadband: a pleasant surprise!

Published on 07th Feb 2008 in Airtel Broadband, Broadband in India, General Thoughts and Indian Telecom. 7 Comments Tags: , , , , , , , , , .

After writing in a scathing post on Airtel, someone up there seems to have read the previous post. I got a call asking me to upgrade my plan to 512kbps for a slightly more amount than I am paying at present. I hope that someone must be looking forward for a reaction on this blog and here it is!

For 300 bucks more than the basic price for unlimited broadband, I am getting double the speed. I have had no issues with the service as a whole and I am extremely pleased about it. Specially, when I get to read what others are going through.

Interestingly, Reliance has had a soft launch in NCR and they are slowly expanding. It would not be wrong to say that Reliance would look at this extremely lucrative segment; but they would have to spend bucketloads of cash to create a demand for their broadband services. Unless, they strike where Sify or Iquara or Hathway have spread their misery far and wide. They would find droves of eager customers flock for their services. I still hold that the broadband plans have to be compelling enough for people to make the switch.

Airtel’s MBA’s need to tighten up their belts. For all their fancy cars and pay hikes (no, I am not jealous) they come out frothing idiots who would not be able to hold up a bulb to a five year old kid. Their collective IQ amounts to zilch.

Prove me wrong morons. 2Mbps unlimited for 1000 bucks? It’s worth it. I ensure that the entire broadband user forums would be singing paens about you and I promise never to trash you or your collective IQ. Mark my “dangerous” words. The truth is out there. Reliance would surely eat up your share and I am sure most of you would desert Airtel’s sinking ship like rotten rats at the first hint of danger.

Update: This was a “top up” offer where the speeds would be doubled in the night. Bah! This is called as being taken for a “ride”! Sheesh. By the way, I called up the Airtel Customer Care Centre and had to bang my head with dead beat assinine women. They had no clue about the “top up” and it took a lot of cajoling and shouting on the phone to make them see any reason.

I dread calling up the customer care centres; unless one wants to let off his/her steam on the phone or act funny with the “dames”.

Useless offer- Airtel sucks!

Airtel Broadband: Suckers

Published on 29th Jan 2008 in Airtel Broadband, Broadband in India, India Broadband News and Indian Telecom. 1 Comment Tags: , , , , , , , , .

Airtel recently reduced the price for 512kbps; I got a call from an excited “executive” who “informed” about the price reduction. In real terms, this doesn’t amount to much since the taxes would anyway make it more expensive than it really is. They could have reduced the prices for 256kbps instead.

Trust the morons to loose an initiative. I wonder as to how do they find enough money to feed an army of MBA’s who sit back and deliberate about doing nothing. (P.S. I don’t like the MBA’s a wee bit). In the past 6 months, ever since I have had Airtel Broadband, there has been a downtime just once. However, others would testify the slackening quality of access elsewhere; Airtel needs to tone up in other parts of NCR.

All said and done, Airtel seriously needs to “take the initiative” and upset other player’s calculation. We would, forever, suffer speeds of “upto” 256k without any appreciable benefit. TRAI is sleeping over the customer complaints and instead of taking any concrete action, prefers to sniff out the babus’ puckered holes. Not a charming thought at any cost, indeed.

If anyone from Airtel is smart enough to read and understand whatever I have written here, take some efforts to have simplified plans and get your IPTV rolling out. It’s high time to wrest the initiative because if Reliance comes calling (as and when they realise that there is a huge stake out in landline business), you guys would be quaking and shitting in your pants. Reliance has already held Airtel’s testicles and turned them blue strangulating them. It would their landline business next. And I dont get my predictions wrong at all.

Year End 2007

Published on 28th Dec 2007 in Indian Telecom. 3 Comments Tags: , , , , , , , , , , , , , , , , , , .

This year draws to a close in another 3 days. It would not change anything except for the dates. I call this as perverted optimism because I keep on looking forward for some miracles. It’s truly a make believe fantasy world.

COAI finally mustered up guts and filed a lawsuit against Department of Telecom. As usual, the media was frothing at it’s mouth and made this the headlines. Reliance jumped in the fray and counter challanged DoT with their own version of lawsuits galore. It was free for all till they decided to call it sober down and indulge in some back room dealings. Lawsuits have ceased to make any more news for the time being.

Spectrum is the main cause of the “fights”. I have repeated this ad naseum and it makes no sense to highlight this fact that spectrum is a scarce resource and the way Government is frittering away it’s advantages should call for an open discussion. The fossilised babus are barely going to move their butts and would be happy to gather moss. The only people who are happy about the opacity of the laws are the lawyers.

Broadband is a non starter this year too. Airtel introduced their 8 Mbps plans with some assinine download limits. I believe that this seems to be a marketing strategy in order to create a buzz around their product. All the while, most people who sign up “shockingly fast broadband” (or whatever the ads claim), they would become aware of it’s potential. Which means that word of mouth publicity would get them more customers. I am not sure that this is their marketing strategy. I believe that this is stupidity of the first lot to make the available resources scarce and not catering to the existing pent up demand. In any case, their broadband pricing leaves a lot to be desired. Airtel has the bandwidth and the mojo and the works. Yet, it is staffed by perhaps one of the worst idiots who ever sat on a gold mine.

Tatas made a lot of news and perhaps for the first time they made it to the Asshole of the year on this blog. Congratulations to them on winning this coveted award and here’s hoping that they would keep up this record. They had their intentions set right and I remember reading in Business World about their grand plans to set up metro ethernet and their deals with Cisco. This was one off news and it wasn’t mentioned subsequently. VSNL lost it’s dominance in international distance calling cards and then Reliance gave them a good competition for international landing stations.

Speaking of Reliance, they made news for all the wrong reasons. They got into acquiring Adlabs and then fancied making movies. There was a talk of convergence and “lightening fast” broadband. (Notice the way they describe their pathetic products). So far, there has been NO shaking news about broadband; they are stuck in the 128k era. Ouch! Reliance has not ventured much in landline business and they are holding their cards close to their chest. At best, they set up shadown companies like Swan and Cheetah Telecommunications (what names!) to bid for the telecom licence.

Anil Ambani has been a true “also ran” in the marathon all the while trying to carve out some “niche” for himself. He knows that he is being compared to his elder sibling and when crores of accounted and unaccounted money is at stake, blood is thinner than water indeed. Mukesh was sensible to exit out from telecom and focus instead on retail and gas. It was Anil who still seems to be glamour struck (remember Tina Munim nee’ Ambani?) It shows for him.

HFCL Connect is a small time player along with Spice Communications run by Modis. They seem to have mustered up enough courage to apply for pan India licence and spread their wings. They remain, at best, marginal players and would interest the foreign companies in case they wish to set up shop here in India.

Hutch became Vodafone after protracted legal battle and it was a personal victory for Arun Sarin. However, the change of the name and rebranding has not changed anything with this company. I have been after them to improve the quality of their services but then nothing has changed. As usual.

I had expressed hope that the year 2007 would be the year of Broadband. However, this was not to be. This was more about spectrum wars, legal wranglings et a which I am sick of reporting here again and again. This has also resulted in slowing down of the posts here. I believe that the best news of this year is the announcement of number portability, initially limited to the metros. It would be scaled up at a later date to rest of the country. I hope that with low migration charges, the competition to retain the customers would be intense and it would be the quality of services that would speak for itself.

Let’s keep our fingers crossed.