This is quoted in verbatim.

Hello All,

Reliance SUCKS ! and will always SUCK.

ONE HUMBLE REQUEST : DO NOT GET ANYTHING RELATED TO RELIANCE.

THEY R BIG TIME CHEATERS

for people who r in the same boat as i am , just think that you lost youR money.

DIRTY B****

Ha!

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Unfortunately, I ran into network issues. I faced the maximum number of call drops, static and overall terrible customer care. It was pathetic to know about their billing cycles which very way off the mark. They charge for the time you connect on to call any other GSM network which is usurious.

Any amount of pushing the customer care to do their bit did not help. I had to request, cajole, shout at them to make the thing work. It would have been worthwhile to stick on to their plans had they improved “customer delight”. Their bills delivered by email were way too late and the printed bills reached me at the end of the billing cycle.

At any given point of time (whenever I used to be in Reliance Showroom to pay the bills), I saw angry customers shouting at the front desk.

Reliance, in my opinion, is a lousy service and one could just get on to them if you have tonnes of money to spare or burn. Or else, if you are suffering from masochism that you take delight in being served the wrong end of the stick being stuffed up through your back side. It’s that kind of an experience with them.

I am glad to be out of their “clutches”. I feel that they have lost their bearings and are hanging around as also rans in the market. With the sole exception of concenterating in the smaller moffussil towns like Jhumri Taliyan where you’d find their lousy signals and dumbstruck village idiots paying through their nose without realising the way they are screwed.

Anil Ambani perhaps has better avenues to concenterate on.

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