There are excellent guides available to enable your wireless networking on your Debian and then choosing Tata’s apn to access the Internet. I would not go in those details. I had used a 3G stick and after ensuring the proper network coverage, on a Windows machine, added it to my Debian based laptop. Although recognized, it failed to connect on to network and neither there was any way to install the company issued dialer.

However, it worked fine in Windows world; it was auto-recognized and I could work on that. What I noticed was the horrible lag and the ping times, clearly making it useless for any one for online gaming. It’s next to impossible. At the same time, the video buffering was relatively smooth although nothing to write home about.

With pathetic “download limits” and huge costs, I had to nix the plan of going in for Tata Docomo; although I must confess that they have a reasonably good customer care. My point of contact has been their on line chat and their email’s work, albeit very late. This, in my opinion, is better than the other companies who don’t give a shit about after sales.

Would you go in for an expensive hardware and huge recurring monthly expenses? 3G is NOT for the data but for more efficient spectrum utilization. The voice market dominates because these operators have no intention of improving on the value added services.

Thats where their bread and butter lies. If 3G data services were really to become “cheap”, to so called “market forces” would determine the outcome. I find it amusing when people crow about prices coming down eventually. There would never be an “unlimited plan” because shoring up the capacity on wireless networks is a huge sunk in investment which is not easy to recover.

For the time being, this is a worst case alternative to a proper wireline/wifi model. If you don’t have any other frigging option in this heartless world, go for it.

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Opera Mini

http://imgur.com/PZwCF

If you look carefully, bulk of the developing and the underdeveloped countries utilize the mobile web to access social networking sites. US (and some other developed economies) are lower down the scale.

Interestingly, the data transferred per user is a pathetic 7 MB (averaged over the month perhaps?) which means that operators are still being generous with their limits. However,  this is a crude approximation. For once, we have a clear proof that mobile internet is definitely a part of their value added services kitty but is NOT the revenue driver for them. They are offering it because there is no alternative.

This also explains their aggressive stance to get the 3G spectrum; primarily to add more voice customers than to offer data services.

If you look at the snapshot of the popular phones, Nokia is still leading the pack but majority of them are NOT smartphones. These java based handsets are pathetic in terms of functionality and at best useful for “checking the status updates” on Facebook.

A surprise entry is that of “Micromax” handset; they have capitalized on aggressive marketing and low price entry point.

Unfortunately, this does not portend good for the broadband initiatives. A cursory glance at the top sites (Google leads the pack) is only indicative. Google has benefited from being the default search engine on the browser and hence the port of call for any search. I barely use my handset for GPRS (or EDGE) for web surfing because smartphones (and their form factor) is basically useless to transact anything useful. For me, the only reason to invest is for email.

Nevertheless, this report can again be questioned in terms of “growth of users”. It is not clear about how the methodology has been arrived at and what has constituted the “growth in real terms”. However, one thing is clear. Most of the web sites focused on Indian content don’t have mobile strategies to counter the growth in the user base. Pathetic.

Indeed, with majority of the young adults unable to read/write or even engage in meaningful conversations on Indian polity, this “dumbification” was expected.

Facebook, although shows some presence (in terms of mobile access), mobile broadband is still “not hot” in US of A. There could be myriad factors but then Opera’s state of web access is best a “snapshot” of the handsets and it’s deal with the OEM‘s to bundle the product.

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For long, I have felt the need to do a “consumer survey” which is motivated by real customers than the paid for shit stuff that most telecom operators crow about. It is impossible to capture data from the cross section of the user population and the retards who crowd on the forums would not be able to grasp the import of this exercise.

I realize the difficulties inherent in this exercise immediately. First and the foremost is lack of actual “complaint data”; TRAI does put up the figures online but there is a mechanism where these operators have to report back the action taken on the complaints. This is a good mechanism but I don’t see it enforced or whatever TRAI does, they are clueless idiots to make this data work for a better policy formulation.

Ditto for the existing delivery of the complaint mechanism. An aggrieved customer calls the operator in call center, is given a complaint number (not always) and no time frame for the resolution. I am presuming that their workflow is designed for the said purpose. Like any corporate organization working on “cost savings”, this is possibly “outsourced”. A smart team utilizes “dumb terminals” clogging up the bandwidth for most of “executives”. All the while, these brainless sods make the customers wait even more utilizing the spectrum.

This is a “presumption” but this workflow is bound to keep the customers “unhappy”. Billing and metering issues are definitely top of the list; unfortunately, even these thorny issues are not resolved in their entirety.

What needs to be done? Actually, this could easily be a dissertation exercise, capture and visualize the data and present a solid case report to the telecom companies. However, the implementation needs money and I am unlikely to see any movement on that count.

I could help with some possible criteria; reach me on the email (under “contact”).

One more thing. Reliance, Aircel and Airtel easily top the shit list.

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The entire article can be viewed here; although I don’t wish to skip over the juiciest parts (and something that I have always mentioned in this blog that is patently wrong with the auctions and the way it has been handled).

On First Come First Served Basis:

The Committee note that the First-Come-First-Served (FCFS) basis for the issue of Licences and Allocation of Spectrum has been followed by the Department on the argument that the announced UASL guidelines have made it open for new licences to be issued on continuous basis. The Committee’s scrutiny of the records reveal that in the Basic Service Licences guidelines, there is a reference to FCFS but nowhere in the UASL guidelines, the term FCFS has found a mention implying thereby it has no sanctity. In fact, on 24th November, 2003, the then Minister of Communications and IT had approved the Department’s proposal to give licence Spectrum on FCFS basis, but it was not codified in the UASL guidelines. Thus, there has been no such legally established principle as ‘FCFS’, at best it can be termed as a prescription to be followed for grant of licence/Spectrum…….

On Role of Media:

The Committee note that the brazen irregularities in the allotment of 2G spectrum and UAS licences were unravelled by some investigative journalists much before the Radia tapes came into the public domain. A journalist who played a stellar role in exposing the irregularities, on being asked about the sources of his information, replied that the information was collected through the RTIs and from some public-spirited insiders…..

Presumptive Loss:

….Intriguingly, neither the DoT nor the TRAI has quantified the precise loss. Unfortunately, the DoT instead of admitting an unconscionable act, advanced the plea that theoretical exercises based on economic modeling are fraught with simplistic assumptions and that no methodology can be suggested by them to calculate the loss…..The Committee feel that giving dual technology licence to the CDMA operators and new UAS licences in 2007-08 at a price determined in 2001 was not only imprudent but also smacks of a design.

Shortcomings in the Implementation aspect:

….While the first phase was implemented, the second phase was conveniently and intentionally, as subsequent events substantiate, overlooked. In the process, devising an efficient allocation formula for Spectrum alongwith an appropriate price remained unachieved as delinking the price of Spectrum from the issue of licences was given a go bye, disregarding the Cabinet decision. The Committee are deeply distressed that due to violation of the Cabinet decision and as a consequence of such deliberate omission, the issue of UAS license and allocation of Spectrum in 2007-08 at the price discovered in 2001 caused a staggering, but wholly avoidable, revenue loss…..

The Committee also desire that the price of Spectrum be delinked from the issue of licences without further delay and seek explanations as to why this important decision has not been implemented as yet…..

Role and Responsibility of TRAI:

The Committee note that the recommendations of the Telecom Regulatory Authority of India (TRAI) are not binding upon the Central Government. But it is mandatory for the Government to seek recommendation of the TRAI in respect of matters pertaining to the need and timing for introduction of new service providers and terms and conditions of licence to a service provider. But the Committee are surprised to note that while seeking TRAI’s recommendation on 13 April, 2007 on various issues, the DoT did not seek recommendations on grant of new licences despite the mandatory requirement. Even though the decisions of the Government is final whether to accept or reject the TRAI’s recommendation, not seeking such recommendations at all speaks volumes for the DoTs malafide designs to circumvent the established provisions in the TRAI Act..

So now we know that TRAI basically is a useless toothless regulator.

But TRAI is not above all. So read the following:

Besides, the Committee find TRAI’s flip-flop in its recommendations also contributed towards the Department’s arbitrary and unilateral decisions. For example, in 2003 TRAI recommended that as the existing players have to improve the efficiency of utilization of Spectrum and if Government ensures availability of additional Spectrum, then within the existing licensing regime, they may introduce additional players through a multistage bidding process as was followed in the case of introduction of the fourth cellular operator.

The bad news:

One aspect that engages the attention of the Committee is the fact that worldwide, especially in the developed countries, the licensing and Spectrum related functions are actually performed by the Regulators and not by the Government unlike in India. The Committee consider such a practice as one of the main reasons for the DoT’s arbitrary decisions in dealing with the consultation process with the Authority.

The big players have engaged the Department of Telecom and the TRAI executives get exemplary post retirement benefits as fancy board members. Of course, they are there to liaise with the existing bureaucrats setting up huge questions on conflict of interests. I really don’t know whether these clauses are in built in their “rules” but if you look at the RTI applications to make their assets public, these faceless bastards need to be more accountable. Not all of them are like that but the blackest of the black sheep are bringing a huge shame to rest of the community.

Pathetic. Ours is totally a banana republic.

On 3G Spectrum (Which I personally feel has been “over-inflated”):

The Committee are happy to note that the auction of 3G Spectrum through an open and transparent bidding process has established the true value of the finite scare resource. However, as apprehension has been raised at many quarters that by paying such hefty amount to get 3G Spectrum, the successful bidders might pass on the burden to the consumers, the Committee impress upon the TRAI to keep a watch on the development in this regard and protect the interest of the consumer in tandem with the DoT.

Hope you are feeling bad enough by reading this sorry state of affairs.

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A little while back, Rajesh Jain had run a “Big Idea for India” contest. He has touched on many issues in his previous posts; there was a lack of serious debate on Broadband. This contest was open to all; I had mailed my entry to Rajesh on his email.
He had received over 150 responses for the same.

Jain announced the winners recently; in which yours truly has also figured (the names are in an random order). The contest was judged by Jain and Atanu Dey (whose blog is linked to in the blog roll in side bar). Of course, he has been a huge influence in shaping up my thought process and I owe a lot to him.

The post, in it’s entirety follows here. For the regular readers, there is nothing new because I have already touched on these issues in the previous posts extensively.

This is one answer and highly underrated option. The following scenario is envisaged:

1) Optic fibres running across to get the data without caps. We need fibre to home instead of outdated copper. Last mile access is contentious; while opening up last mile for private players is contentious, this needs to be debated. Britain has opened it up under strict regulations and British Telecom has been forced to upgrade it’s infrastructure to retain customers.

2) Heavy public investment for scalable architechture. Not 3G guzzling up spectrum but community Wifi’s (pay per use or perhap involving the municipalities making the people accountable directly for the level of involvement).

3) Create an ecosystem of open source applications to harness ideas; make it easier for people to access services. (Open Source standards promote interoperability; closed source is meant for perpetual profiteering at public’s expense).

4) Opening up the Government’s accumulated data through API’s etc; create models around it. For e.g., data from GPS installed in public transport would easily display the estimated arrival time through SMS if needed on the mobile phones. (“Hacker culture” is missing in India; most of the Bangalore flotsam is moronic army of debuggers and script kiddies).

5) Teleconferencing would make it easier for people to people contacts; Gujarat has shown the way! Why can’t India have something similar to Skype? (There is a move to have something similar in the GNU world where encryption would be based on open standards).

6) Education sector would get a boost; not only invite faculty, stream educational videos, hold tele-sessions but teach kids for a wonderful world of Internet. (Pilot experiments in Bihar/Gujarat have been well received; the idea needs scaling up).

7) Spin off benefits from e-commerce applications.

The potential is huge; if you are planning it to share with BJP, the easiest way out is to break the ISP‘s monopoly, hold TRAI responsible for execution (not DoT) and revise Broadband definition to at least 2 Mbps (UNLIMITED, WITHOUT any caps).

Thanks Rajesh!

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I usually refrain from making any political posts here because this is not the right platform. However, I do assume that readers have some basic iota of knowledge about polity and make genuine efforts to seek out information. Admittedly, the blog roll has been trimmed down over the past few months but is an enough indication to seek news from alternative sources. Hence, I also rely heavily on different opinions to balance out the events as they unfold or else the media, in cahoots with the powers, is able to pull wool over the eyes.

As I have mentioned earlier, one of the major limitations of blogs is it’s discovery of content. Unless, it is spread far and wide, it would remain hidden. A vast legion and an army of morons descends on Twitter and Facebook which makes an engaging discussion, nearly impossible. I do miss the earlier interaction with like minded folks on the forums but right now it is swamped with idiots; the same ones who shouldn’t have populated the earth in the first place.

Nevertheless, first the 2G scam. It was actually “unleashed” by Congress as a careful calculated move to deflect attention from Commonwealth Games fiasco and overt attention from Gandhis who have actually benefitted from the windfall. It is not possible to point in the exact figure but we can be assured that it is a tidy sum stashed away in havens and far from the public scrutiny. Another calculated move was to discredit the ruling DMK regime and force them on the backfoot for poll understandings and fine tune CBI to extract maximum political mileage. When it was clear that this has not ensured the required “effect” i.e. people rising in revolt, Raja was held and packed away to Tihar Jail.

Although, it sounds like a conspiracy theory, any political observer worth his/her salt would not deny the way events unfolded. In a place like Tamil Nadu, where Congress by itself would not have been able to make any dent (given it’s near absence and lack of charisma in Southern States), DMK is still the best bet. So after wresting the key seat sharing agreement, DMK and Congress are still in the alliance and would face the electorate together. It’s surprising, that despite the “North Indian’s face” in North, it is aligning itself with a party that has steadfastly kept “anti north indian” stance. In short, regional chauvinism reigns surpreme and no one questions them.

This was later followed by a stalled parliament with a constitution of a PAC and a JPC; statuatory bodies under Parliament of India which is oddly making some news off and on and was agreed to after supposedly considerable lobbying efforts by the opposition. It’s wisdom may well be questioned; as far as I am aware of, it is a fact finding mission but does not prosecute. This again has ensured that public attention is deflected away from the massive commonwealth games fiasco; there is no iota of doubt that Kalmadi and his team are mere fronts for people in power to siphon off public money.

Now comes the “lokpal bill” and the balding gandhian asshole called as Hazare. The timing of his plank as “anti-corruption” is a huge suspect. But first, a reality check on the lokpal bill or what has been offered to the Government:

Jan Lokpal Bill is open ended and confers unlimited powers. So it goes without saying that selecting the Lok Pal Members is the single most important task.  There are no checks and balances at all in the bill that would make it idiot member proof.   In other words, if the mainstream institutions have been compromised, there is NOTHING in the bill that would prevent the Lokpal from being compromised too.  It gets worse because of two reasons.

1. The mainstream institutions (CVC, CBI, CAG, etc) can be turned around by people power every 5 years. That it doesnt seem to happen is due to there not being enough free agent voters in the system.  We can hope for a 20-25% increase in free agent voters which will straighten these institutions in short time.
2. A compromised Lokpal will wreak havoc and lay to waste the other institutions. There is no chance of getting them voted out.

The timing is circumspect.

Sandhya Jain hits the nail right on the head: (emphasis mine throughout).

Anna Hazare’s so-called fast-unto-death is questionable for its anti-democratic disdain for elected government and people’s representatives. The timing is equally suspect – right after the adjournment of Parliament after passing the Union Budget. It may be recalled that Prime Minister Manmohan Singh was forced to gift Rs. 40,000/- crores to the leaky MREGA project favoured by Congress president Sonia Gandhi and her unelected friends in the National Advisory Council; his attempts to curtail this hole in the exchequer enraged her.

As if on cue, Hazare, NAC cronies, Rockefeller Foundation-funded Magsaysay Award winners, and other usual suspects, ganged up against the besieged prime minister…..If laws are to be adopted and enacted in this manner, do we need either government or Parliament?

My point is that he is instigating the middle class intelligentsia that comes to hear him at Jantar Mantar – and neither he nor any of his allies is a grassroots mass leader ……..he moots an unelected oligarchy. This does not bode well for the nation or the society.

Sandhya Jain goes on to write:
…..the idea that Magsaysay Award-winning Indians should figure in the Lokpal selection panel. This stinks of an American hand….. we shall never know what kind of private networking could take place in government and bureaucracy via its favoured persons, to further Rockefeller interests.

India’s high profile elites derive status from the international NGO cocktail circuit. Their insatiable quest for funds and glory makes them adopt ideas and concepts without examining their validity in an Indian context. As they are very conscious of their elite status, they have unacceptable contempt for the people and their elected representatives.

We cannot endorse these non-accountable and glittering Western satellites.

Compare and contrast with what Times of India’s Shalini Singh has to write about it.

Although she rallies against the CBI for filing improper chargesheet, she praises Hazare for his stand.

The CBI’s latest chargesheet in the 2G scam investigation…… Timid and short on detail,it serves more as a lesson for students of law and police academies on how not to make a chargesheet.

…..clean chit to the Prime Minister (4 pages), the attorney general (2 pages) and the Tatas (7 pages).

The 60-page final report does not have a single line to prove corruption nor does it even remotely mention the evidence….

Shalini writes further:

…. it is not keen on fulfilling its own mandate of a statutory investigating agency, the CBI has assumed the role of an auditor instead. This is an important move, which helps create a mid-point of Rs 30,984.55 crore between the CAG’s Rs 1.76 lakh crore revenue loss figure, which is accurately based on TRAI recommendations equating 2G spectrum with 3G spectrum, and telecom minister Kapil Sibal’s irreverent and indeed outright frivolous “zero loss” premise.

Anna Hazare’s agitation is timely, appropriate and critical. The CBI making a joke of the 2G scam investigation despite the Supreme Court’s best efforts shows how desperately India needs anti-corruption laws and institutions like the Lokpal to bring in the changes that Hazare and others in civil society seek.

I haven’t seen the chargesheet (and neither I am a legal expert in these matters) so it’s hard to express solidiarity with Shalini’s assertions. It is also pertinent to note that she has been writing about the 2G scam over the period of time, so it needs to be taken with a pinch of salt. I don’t want to write anything else about TOI because they have a history of suing independent bloggers and I don’t want a lame dick dingbat to send me a legal notice.

Jokes apart, the present course of events is muddy. No one can claim authority but everything is weighed and calculated to make matters worse for spirited and ordinary citizens. It is difficult to separate the chaff from the grain and interestingly, some of the mainstream publications in English Language Media have been critical of this balding asshole. However, its not really surprsing because the ELM (English Language Media); specifically the newspapers tend to toe the press releases issued by the Government of India.

With these limitations (of the blogging platform) and the din of thousands of idiots collectively crowing as representative of the civil society, it’s impossible to break through the logjam. Still, I seriously hope that sane people in this country get enough ejection velocity to get out of this nation for good because we have turned into a banana republic. It’s bad enough. Really.

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It’s unlikely “Swan” and “Loop Telecom” would ever be “penalized heavily”. Tata and Ambani, even though being summoned by PAC, would be asked to “pay up the damages”; some crores dealt here and there, permanent stock holdings to some prominent members and post retirement lollies as directors.

It transpires that Swan was a front for Reliance and Loop for Essar. Indeed, the idea was to bid for scarce spectrum, their holdings held in off shore accounts and laundered.

It is a dirty world indeed.

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This is equivalent of Vodafone India buying up Loop/Videocon + other smaller players who got in the “telecom business” because they could encash the spectrum deal. It is a basic premise, should not take long to understand.

A lot of “influential idiots” are not happy about it because it spoils their ecosystem. The big network wheelers and dealers would have deal with a giant monolith and they would not be able to get the same “rates” as they would get otherwise.

Its difficult for me to base any comment on the merits of the case since I am not an expert nor US market is the focus. But it is a bad omen for this country to have international players in the country (can anyone give me any reason as to why BSNL cannot be made proactive) and they are messing up with public property.

I agree to an extent that teledensity has improved with entry of private players. Yes, BSNL has been a failure. Its a pathetic useless company to deal with. But at least it’s publicly owned. The point here is that BSNL could have been made to sweat out, be made to work. It wasn’t done. And then, you don’t have a legislative framework to keep the consumer interests paramount. The regulators have their heads up their ass.

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So, talks have included discussion of Deutsche Telekom owning about 50 percent of a combined T-Mobile USA-Sprint, or T-Mobile continuing on their own using spectrum acquired from Clearwire to fuel further network upgrades. It’s not clear where any of this leaves Clearwire, though you can expect all of this to be sorted out within the next three to six months, and we may have some juicy Clearwire inside information shortly.
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One of those interested carriers is MetroPCS, whose discount almost-LTE service could certainly use the added help. MetroPCS says they’re absolutely interested, assuming the LTE network ever actually gets built. Assuming Lightsquared gets funding, builds the network, survives a likely political and PR assault by AT&T and Verizon and navigates GPS interference concerns, MetroPCS would still have to deal with a few more technical hurdles, including handset compatibility:

There’s still a significant amount of doubt in the industry about whether Lightsquared, the joint effort of a cash-strapped also ran satellite outfit and a former junk bond salesman, ever actually gets built.
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Broadcasters still aren’t entirely thrilled by incentive auctions, given they fear the government’s version of “voluntary” could be a little less than voluntary. Of course if lawmakers really didn’t want special interests driving spectrum policy, they could pass “use it or lose it” spectrum rules that would limit squatting. They could also finally pass a law calling for an inventory of available spectrum, something that most everybody supports yet for some reason continues to fail in legislative form every time it’s introduced.
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Corruption and nepotism is order of the day. So well, this S Band is a needed for “wireless broadband” and since spectrum is a scarce resource, there is money to be made at public expense. The deal is simple. Create a shell company, buy spectrum (or have it arranged to be transferred) and sell the equity to a foreign investor.

In effect, the foreign investor may be Chinese, American or of any hue or color. By a simple stroke, these guys get a toe hold in the state of security, a backdoor entry for them. In event of war, when communication needs would be paramount, these bastards would simply cut us out.

Hence, despite the huge brouhaha about the charges sticking out, the “zero sum game” of the losses and the “tamasha”, people are fed up. Although, I still don’t see any signs of “mass upheavals” all around barring perhaps the Chinese armed terrorists called as Naxalites and the on slaught of cheap human labor and sex traffickers from Bangladesh.

Therefore, The Statesman has correctly identified the Sunday Special as S Band Spectrum Scam and analyzed it’s ramifications.

I quote:

Devas was conceived in secrecy by an “incestuous” relationship with ISRO. Most of its board members and senior employees are former ISRO personnel who provide inside information. The deal was masterminded by three former scientific secretaries of ISRO. The ISRO headquarters is very much chairman-centric and of late has become a den of corruption and favouritism. They misrepresented facts to the then secretary, department of space, and misled the Space Commission and the Union Cabinet. The fact that a very one-sided contract was signed by Antrix with Devas on 28 January 2005 was never disclosed to the Space Commission or the Union Cabinet.

This is the reason why the news has gained so much prominence.

Here is a shocker (with my emphasis).

The S-band spectrum, defined as radio waves with frequencies that range from 2 GHz to 4 GHz, was allocated by the World Radio-communication Conference for terrestrial mobile communications services in the year 2000. Armed with this confidential information, Devas is supposed to have developed a novel commercial application in association with global experts and approached for S-band spectrum allocation at a throwaway price. Under the legally binding agreement, Devas would pay Antrix a total of $ 300 million over a period of 12 years. The cost of building the two satellites, GSAT-6 and GSAT-6A would be Rs 416 crore. The launching cost is extra. ISRO had approached Arianespace, a European consortium, for the launch of GSAT-6 because of delays in its own satellite launch programme. The hidden benefit of the use of 70 MHz S-band spectrum, according to the Comptroller and Auditor-General of India, would be more than Rs. 200 lakh crore.

If this is not good enough, the author has made a clear case of why the guilty needs to be punished.

The emerging requirements of S-band spectrum by strategic government organizations and societal needs were ignored. Defence minister AK Antony woke up to the S-band requirements of the Army, Navy and Air Force only after the Cabinet decided to annul the deal. “The government is now conscious of the necessity of giving the required capability to the armed forces, paramilitary and other strategic organisations,” he said.

The author goes on to provide instances of serious national security lapses.

Between January 2005 and July 2010 Devas was busy selling the capacity to foreign vendors, getting foreign investment board clearances, attempting trials without witnesses and waiting for European technology to mature which they could sell as their own technology. It offloaded 17 per cent of its stakes to Deutsche Telekon (Singapore) for $75 million. In short, attempting bigger frauds and covering their tract as the satellites were getting ready.

Hence the big issue remains of “money laundering” by the established players, loss of paper trail and the likes.

It’s a pathetic scenario indeed.

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Tehelka has a complete coverage on the issue. Look for the intricate details of money laundering; all done to hoodwink the rules and get the spectrum in any manner whatsoever.

P.S. Just added another category on Spectrum (as a reflection on the mess that we have).

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Over the past few years, they entered into Telecom; bought over VSNL for their broadband and international telephony needs, misread the market, entered into CDMA and then forked into GSM with two competing brands- Virgin Mobile and Tata DoCoMo. While Virgin Mobile had it’s CDMA avatar (now in GSM), Docomo is spearheading it’s 3G foray.

In all the hoopla, it has carved a niche for itself by being an idiot and super idiot at the same time. There is no parallel in the world (not to my knowledge) where a same company would fight for the same customer pool. Leave aside it’s mobile business (which is opaque as far as the revenues are concerned), it’s broadband strategy is in tatters.

Hence when Forbes India came up with the cover story on Tata’s Telecom strategy, I was eagerly awaiting the web version because this crap is not worth the paper it is printed on (and hence not worth the money spent on this tattered crap rag). I was proved right when the “journalist” in question hammed on the same issue time and again; perhaps without even realizing that one needs to have an in-depth understanding of the sector. The title says a lot about the “telecom strategy” but sadly these morons on Forbes have restricted themselves to “mobile segment” alone.

I refuse to account for the sector changes or even track the people involved in decision making. This is not my specialty or my interest. My only interest is to get a better deal as a customer; see it through the prism of my own understanding and spout out my “wisdom”.

The whole article talks about the sectoral changes due to Mobile Number Portability or Spectrum charges being traded in “business publications” elsewhere. It does not make even one fucking cursory mention about it’s strategy elsewhere; where it has met it’s waterloo and has been drubbed by customers square- Broadband.

I don’t understand; really don’t understand as to why these idiots cant scale up the platform. They have DTH; they make tonnes in carriage fees (as per the media reports) and burning huge amount of cash in customer acquisition. A proper broadband access (and a portal) with content cross ported from DTH (if you take care of the license issues- what the fuck is their army of lawyers doing?) and you have a sure fire recipe for success.

Of course, this has to come with a balance of right targets and marketing. Last mile access alone is a major issue but not for the class B and class C cities and towns where they could have become the default broadband service providers. But because it needs funds, long term vision and skill of execution, Tatas are found wanting.

Forbes India disappoints me. Not that I had expected a stellar reporting from them but at least SOME bloody semblance of balance in the story. It only points towards the idea bankruptcy, lack of sectoral understanding and oodles of stupidity.

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1) Smart phones and Android taking center stage with Nokia dying a slow death.

2) 2G spectrum scam

3) 3G mess.

There are tonnes of web sites scattered all around to tell you about Android’s home coming. I am not getting in the debate about what is good or bad but Apple (across the lines) remains aspirational because of it’s perceived value.

2G Spectrum scam has also been mentioned extensively with the political fall out affecting Congress and it’s cohorts; again the debate has been frittered away to be of any consequence.

3G Mess is bad. Really bad. Partly because it has been sold on lines of “only Internet access” you’d ever need. As mentioned in these columns (and comments) that none of the devices support advertised speeds of 21Mbps; more so, in absence of clear definition of what 3G speeds are, you would not really see much traction there. The operators have dreamt of fat profits accruing from the sales and perhaps are marketing different plans for mobile handsets and wireless modems. Docomo even explicitly prohibits “tethering” mobiles to laptops citing it as “violation of terms of use”; as it they can “prove it court of law”. Assholes.

4G is on the horizon and as such the media reports were peppered with what technology to choose. There are of course competing issues; I am not qualified enough to explain the merits/demerits of each.

Another highlight of this year was the final recognition of menace of telemarketing calls and sms (with sms rates being usurious and companies raking in huge profits from what is essentially free for them). I have written about it earlier but there are others in space who have written about it more extensively (Rajesh Jain on Telemarketing and SMS Spam[1,2,3,4,5])

Mobile Number Portability (MNP) would be a big issue in 2011. Although it has been launched in Haryana, there are not enough media reports about the impact of MNP on the same. Is it surprising? With telecom companies leading in advertisement spends, they hold enough leverage to influence reporting the issue. Hence I would remain blocked out on the same unless it becomes a major issue. However, they don’t give a shit to the users because there is no REAL choice between the service providers. Most of the new operators have yet not launched their operations (and hence got notices for the same) so it is difficult to comment on the same. I foresee a lot of activity in next year in terms of new players and mobile number portability to affect them. Yet, with the rise of cheap “chinese manufactured- Indian branded” hardware with dual and three SIM card slots, issues like MNP don’t hold much promise. Hence this too would remain a lot of hot air with some speculation towards “power to consumer”.

I have written extensively to TRAI, Department of Telecom and various stake holders in media about why need broadband and what is basic policy flaw in the system. This has also been a subject of my RTI applications being filed with them. At risk of sounding repetitive, we all need a proper system for growth of the nation and that is a foregone conclusion. However, the system is designed not to provide but to deprive the users from opportunities. If public good were at the heart of policy makers (and politicians), we would not have been a kangaroo republic (mistaken for a democracy).

I fail to understand the stupidity of media houses not to push for all inclusive growth in Broadband; since their own very future depends on it. I have briefly toyed with the idea of setting up a NGO; there is no scarcity of ideas that need to be implemented. What is lacking in this space is will to implement those ideas. The whole scenario is lumbering around like a giant iceberg. Yet as monotony in this space grows, Internet access is fuelled by explosive growth in social networking to Facebook’s data servers. Here in lies the rub. Media in India is even lacking in this space and focusing instead to try out experiments in their own walled microdomains expecting the advertisers to come on in hordes and expecting to rake in millions of dollars from advertising click throughs.

However, this dream lies shattered with corpses of media houses dotting the landscape instead. Content is supreme and while we retain the numero uno position for generating mountains of crap in terms of bollywood export, this has not found a “release” except from traditional channels of multiplexes and to some extent, DTH. Instead, we don’t have a Hulu or Netflix like player capitalizing on this aspect of delivery. 3g cannot do it. 4g cannot do it. Wifi perhaps. Broadband on wirelines- definitely.

This blog has also seen some write ups on the need to tone up internet exchanges, need for TRAI to jig up it’s broadband policy and a call for Public Internet cafes. Interestingly, we also saw NDTV’s programme on broadband which we linked on to and perhaps the first in a long long time coming in from mainstream media. TRAI did talk about “fair usage policy” although in context of telecom tariffs. Another highlight was my post on online education and something on cloud computing in respone to Chrome OS.

This, by and large, what I had written with some guest posts. I have already filed in RTI application with BSNL as listed and I am awaiting their response. My only aim to get to root on pricing on Broadband, the mess and perhaps get a better deal on it in the long run. The first step is perhaps to re-define broadband from it’s present definition. I am also planning to involve TRAI in this loop along with perhaps Department of Telecom and see how they differ. Although TRAI is the regulator, the real power lies with DoT. Yet, it is a blame game that they are likely to play. DoT would say that TRAI has to come up with regulations first. TRAI would say that DoT is the real boss and they have to come up with a “circular”. No one wants to work and consumer gets the fuck of his life.

I have seen the Indians from close quarters. They would suffer all the insults with great temerity and humbleness. Perhaps it is the servile attitude that is ingrained in their psyche. Neither we are going to see a good amount of activism to make the public institutions deliver nor are the companies going to make any efforts to tone up their services. It costs real money to keep up with after sales service which actually eats up the profits and hence customer service is perhaps the last of ideas on their minds.

This post by itself is a huge huge post in a long long time! Maybe perhaps, I have written about trends subconsciously which I feel would impact the telecom landscape in some way or the other. The market is not geared towards course correction but is littered with asymmetric information to disadvantage of consumers. Sadly proactive approaches, either at regulator level or mass media or even at consumer level is sorely lacking.

The new year is not going to change this scenario in any manner whatsoever.

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Read it here and here.

I’d just like add the quote verbatim :

The telecom company is NOT paying for the spectrum. You — the end user of the spectrum which you actually have shared ownership of — are the one who is actually paying for the spectrum.

It always has been the face of “democracy” here in India.

Earlier write ups on the same issue here,here and here

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Amid demand for ouster of Telecom Minister A Raja on account of 2G spectrum allocation, former Telecom Secretary D S Mathur today said that his proposal for auctioning the radiowaves was ignored.

Raja has been claiming that he managed to break the cartel of telecom players and managed to give 2G spectrum to new players to bring in competition that resulted in massive growth in the sector, besides lowering of tariffs.

Anyway, like the famous (or infamous Common Wealth Games) controversy, this too would die a natural death.

What I wanted to highlight here was the quote in the mainstream press (and final admission by Government on paper) that there has been a cartel of powerful operators. Thats the reason why they ignore your complaints, firewall you from the higher ups and give you a middle finger. Thats the reason no one bothers; forums or no forums.

I see a lot of sissies and misguided idiots venting out their frustration but not willing to go out to that extra mile to screw the companies.

What prevents the Indians to get together and file a class action suit against them? What is that holds you to file multiple RTI applications with TRAI, Department of Telecom, BSNL and MTNL to uncover the true cost of telephony and force them to bring more transparency?

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Docomo was supposed to launch it’s 3G services from today but it remains a classic example of how NOT to do things. First and foremost is that there ought to be a clear line of communication about the services, what it entails, the expected costs and charges and how the existing GPRS users are going to be migrated to 3G. Common sense dictates that customer care should be informed accordingly and be trained instead of a dumb shit moron trying to answer the queries from “educated and enlightened customers”. Instead, Docomo has failed to inform me in advance about the same. I registered for their “newsletter” but it seems that their backend has conked off. Who is their provider? IBM? Pooh pooh.

Spewing out the venom is not going to help here and neither going to make a difference to the dodos sitting at the top. But we have some expectation from a company that has made a big name for itself in Japan. Yet, at the same time, one should not forget that it is a the Tata’s pedigree which is at work and they are known to pick up the worst among the best for manning their services. This is reflected in their thought process, their work and general approach to telecom services.

Ideally, instead of ham handed approach, they ought to have been clear and transparent. They should have clearly mentioned the service areas, the expectations from their service, the expected speeds and network and the possible charges.

I have always opposed the 3G services and instead always argued for stepping up investments in wireline. The major reason is that 3G can support “fast speeds” but is limited to spectrum and when more customers join the party, it is going to be a major disaster for the company. This has been seen in mature markets where 3G is synonymous with pathetic services. Further, high costs for “unlimited access” is plain stealing. No one likes the crap of “fair usage policies”. For most, GPRS is decent approach because mobile broadband sucks.

Lets see what the company has to offer and how it plans to market it. It has set up a separate page for the same and I am wondering who okayed this kind of pure crap. (with loads of grammatical errors and mistyped words- emphasis mine).

Here’s from the horse’s mouth:

Now DO the new with 3G, at a refreshingly fast pace. Coming from the world leaders in 3G, Tata DOCOMO 3G is an all-new way to experience life on the go!
Life on 3G is definitely fastera, richer & exciting. With Tata DOCOMO 3G, your mobile phone is no more just a device that makes calls – it””s a TV, a theatre, a gaming console and a satellite camera all at once. Do much more with your smartphone than you ever imagined!

Now can anyone of these dumb fucks ever care to explain about “satellite camera”? PMSL

It also makes tall claims about playing “3D games”. And it speaks about “better network security”. WHOA!!

Here’s one for starters:

Selection_001 –

Here’s another monstrosity:

Selection_002 –

Instead of a cluster fcuk of news with overdrive of PR agencies to bombard the message, Docomo should be clear of what they want. Assholes.

I suspect that some research agency is behind their PR efforts. Here is what one dumb fcuk had to say about Tata Docomo 3G on DNA (Newspaper) and I quote:

Sujay Misra, managing director of AZ Research Partners, says one of the reasons for this is their subscriber-base is predominantly low-end. “You need to have the right instrument (high-end mobiles and smartphones) to get access to 3G services. Also, BSNL and MTNL have not bothered to educate their customers about the 3G services,” he said.

Really? Why would they even bother to put you on print? This is what you get from paying your way through, you moron?

Hence, Tata Docomo is a MONUMENTAL FAILURE even before it has seen it’s commercial activity. There are people crowing about this company getting it’s “first mover advantage” but other companies in the fray are investing in 3G for spectrum and more customers. Data services are not even on their minds. The reason? There is no dedicated system for “apps” and they are sold as “value added services” to shore up “extra revenue” but not at the expense of voice calls. They still make profits on voice calls. This is a heterogeneous market and no one size fits all. Despite the marketing chutzpah, voice still remains bread, butter (and jam) for these companies. Give or take SMS.

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Fuck them.

I was indeed surprised to read about Mukesh’s foray in the telecom business. This time in Broadband. Clearly there is a potential but he’s opted for Wimax delivery. It was all about Dad’s dream (as claimed earlier in the advertisements). It was clear to Mukesh and his team that in order to break through the clutter, they had to get something which was never heard off in the country before. Their “web stores” were one stop “digital hubs”. The idea, in theory was great. Yet, the gaming didn’t work off the way they wanted, it had severe billing issues and it appeared that Anil Ambani was interested to market the cellular version of telecom. Not the broadband variety.

Although, I am quite aware of the fact that they spent a huge packet of money to lay down the fibre optic cables and an attempt was made to provide for end to end connectivity. To add to their assholism (it is a very interesting mix of assholes trying to market something without creating a demand for it), their existing broadband plans sucked.

Any number of idiots mill around the forums to complain about Reliance but are totally unwilling to drag them to the court. You would find the same crop whining and sucking up later for the “new” wireless broadband because limited spectrum would mean that download limits would be rigorously imposed. Screwheads are aware of such issues yet claim a zillion times that they have been “ripped”.

Anyway, this interesting “brotherly rivalry” has no parallels. The billionaires with their army of lawyers are hell bent on making the “first move”. If I were in Mukesh’s telecom team, I would make the access “free”, charge for premium users and for those who wish to clog the networks, would have to pay the maximum. A free net access would mean that if your service has minimum downtime, more and more people would sign up for “premium services”. Simple logic but it’s beyond their thick skulls to understand. They are hard nosed businessmen. They think they know better.

See how this story evolves!

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The big question mark then boils down to the fact that competing technologies are making a beeline for the customer space. Nokia has upped the stake and launched a slew of handsets which are “3G” compatible. The networks are seeing huge amounts of raw investments in the space. Yet, in the previous write up, I had clearly mentioned that India represents a missed opportunity to shift to 4G instead of the present 3G investments. What the hell is the difference between 3G and 4G?

Here is an idiots guide to 3G versus 4G difference. It all boils down to download speeds. Although, in fair judgment, the download speeds are going to be marginally better than the existing experience on the handsets. We have seen multitude of ringtones and crap shit like that making a neat little profit from all that. Yet, the fad is bound to wear off. Sooner than later. Data can NEVER be the differentiator here because there is NO ecosystem for the same.

It only boils down to “operational efficiency” for the voice traffic.

No amount of crap dip shit research can explain the projected telecom users. Neither the best estimates. Nor the tax collections or the opaque methodology to count the number of customers. It is only a grab of the public resources by private players. Most of the private payers would exit out of the current game, leaving the field wide open for the bigger international players in the market. That would ultimately decide the price for the spectrum running into billions of dollars. That is the reason why Raja conceded to the big national players because the lobbying happens in their backyard. Any new International player has to kiss their ass to get a “toehold” here in Indian market that is supposed to be “exciting”. Fact is that no one fucking cares because we are way behind as laggards in either 2.5G or 3G or 4G (or even any of the new avatars) designed for future use.

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