Related posts:

1. Tata Photon Plus: Open Letter to Tata Executive This is in response to Tata Teleservices “executive” commenting on...
2. Tata Photon Plus: Boo Boo Boo part II Just like Reliance Netconnect, you must exercise extreme caution before...
3. Tata Broadband: Wham Bam Finally the first decent coverage on mass media. The programme...
4. Cheers to broadband forum! Over the period of time, I was tracking the general...
5. Airtel: Blocking Indian Broadband forum? This is from Sushubh’s post. He recommends third party DNS...

Related posts brought to you by Yet Another Related Posts Plugin.

Dear Ms Sangeeta,

Thanks for not “influencing” my thoughts.

I understand that you work for the company that is part of the established oligopoly. I do accept your offer to show me a “demo” which in the real world conditions has no relevance per se.

A one time “burst” of speed or “lightening” fast downloads has no meaning unless your product throws up a consistent performance in real time. I should be aware of the customer service as well as the time taken for any complaint resolution. You should back it up with a responsive team to address the billing issues that may arise during the course of usage.

I find no indication that your Photon Plus would work on my Ubuntu Desktop since I don’t use Windows platform. Even if I have to get a demo, I have no clue whether it would work or not. Your company doesn’t bother to address the Linux users and I couldn’t find any information about the drivers that might be needed to “dial” in your network.

The average user has experienced speeds ranging from 3-70 kbps which is slower than a dial up. While this may depend on “various factors”, I don’t have reason to contest this claim. Reason is that it’s easier for you to claim the “network conditions” and if any one is signing up for the contract, then he/she is at your mercy.

The pre sales is usually very strong with a huge amount of advertisements and tall claims. The after sales, usually, drops to zilch. Nada. There is a resounding and deafening silence.

Interestingly, you chose to leave a comment; you should have emailed me your concern. But then, on a public forum, your company becomes the object of ridicule.

Last but not the least. What is the meaning of “fair usage policy” for “unlimited downloads”. Where the F*** has it come from? What is the meaning of unlimited downloads? If your company is charging a customer for the same, it is at the customers discretion to use the way he/she deems fit. If you feel that your network is liable to be “abused”, why not stick on to metered net access alone?

It is the “considered” decision of almost all the ISP’s to stick on to “fair usage” policies which flies in the face of fair access. Tomorrow, you would be happy to police the Internet to snoop on the websites a customer wishes, all in the name of state security! What gives you the moral right?

The spectrum is public property and you are just adding value to it. You don’t effectively own the spectrum in the sense that till the time your licensce expires, you are most welcome to make profits resulting thereof.

You too are most welcome to your opinion, hence.

Related posts:

1. Tata Photon Plus: Boo Boo Boo part II Just like Reliance Netconnect, you must exercise extreme caution before...
2. Tata Broadband: Looting customers? Well, we get to hear about horror stories; ISP’s routinely...
3. Tata Indicom and its idiocies Tata Indicom and its idiocies If you thought that private...
4. Tata Broadband: In a thick soup Tata Broadband has been taking it’s customers for a ride....
5. The open source hassles I have been an open source proponent over the past...

Related posts brought to you by Yet Another Related Posts Plugin.

The size of the deal is pegged at $1.5 billion (about Rs 6,700 crore), translating into a $6-billion (Rs 26,000 crore) valuation for the company that runs networks across the country and is planning to expand into GSM mobile services in the near future. Tata Teleservices is a loss-making company. Between 2005 and 2007, its cumulative losses stood at Rs 5,604 crore

This India story has been done to death many a times. There is no real addition of the 8-9 million customers per month. It is simply not possible. Most of the metros have choked and jammed. It is saturated. In order to expand into tier B and tier C cities, telcos need funds and assured returns. For all practical purposes, I dont forsee the market “hot and happening”; although the 3G services would assure monetised returns and would ride on the value added services.

It is no secret that Tatas claim their superiority of services based on some abstract benchmarks. There are people who would swear to God not to ever think of Tatas as their service provider. Frankly, TRAI has been unable to implement its own customer friendly norms; trying to get anything out of the useless idiots manning the customer service is a herculean task in itself.

Tata is a weathered story. They have lost it and the writing on the wall is as clear as the sunlight illuminating the dark dungeons of their minds. Telecom is a failed venture and they ought to accept defeat and ship out of business.

Related posts:

1. Virgin India Mobile: New service that never happened Virgin Mobile was deflowered by Department of Telecom for not...
2. Virgn India Mobile: Grey areas Mobile Virtual Network Operator or MVNO is a “backdoor” entry...
3. RIL, Tatas caused Rs 184 cr loss: CAG In what is seen as a damning indictment by Comptroller...
4. India on the selling block I could have used this oppurtunity to trash around the...
5. Reliance in logjam with Tatas I stumbled on this info which details as to why...

Related posts brought to you by Yet Another Related Posts Plugin.