Tag Archives: Tata Teleservices

Mobile Number Portability: Some numbers

There is a huge variance in the numbers being reported by different news papers. One of the major fall out of mobile number portability is that you can spite your existing telecom operators face; if you are a high value post paid customer, it would be worth it.

We would never know the true numbers because they would be under reported. DoT would not get in the game and the right from the word go, everyone is claiming that mobile number portability is a no show. I disagree. This is one the huge game changers in the long run and once the hoopla settles down, it’s best to switch providers. I would want something like Google Voice (one number) and get rid of the crap services but I am destined to suffer at their hands.

This also means that I have the full freedom to shift over to rival networks who would provide a better seamless coverage for that occasional data access.

Business Standard has a full page story on this issue It says:

The biggest loser was Reliance Communications (both GSM and CDMA), followed by state-run Bharat Sanchar Nigam and Tata Teleservices (CDMA and GSM). Reliance lost 9,837 users, while 192 chose to join its network..

So, no one likes Reliance Telecom. Anil Ambani, here’s one for you; how not to run a damned network.

Industry experts feel MNP will not be a game-changer. Even operators are not expecting the churn due to MNP to be more than one per cent, as against the current rate of four-five per cent. This is based on their experience in the Haryana circle, where MNP was launched in December. Haryana has seen a churn of about one per cent.

Where the F these experts come out from? They are either some way side idiots or “consulting firms”; would the news paper please stand up to explain who are these experts who have been quoted?

Broadband in India: Why no progress

Is it any surprise that Broadband is not really taking off in this country? Fact of the matter is deep rooted corruption. Here is a break up analysis of how things are rotten in Karnataka (as an example) and assuming that similar “rates” apply at central government. There is no doubt that being in politics is pure money making enterprise. Here are the low down statistics.

While the Tata-Corus deal was over Rs 36,000 crore, they could have acquired the Government of Karnataka for just Rs 2,825 crore by buying 113 MLAs. Another Rs 1,000 crore might have had to be doled out to mid-term dissidents and other contingency expenses. For such investment, the returns from bribes are fabulous. Even Warren Buffet cannot match it.

This is mere change for a major group like Tata’s. Imagine the clout that these companies have at the national level, their ability to influence major policy decisions and ride roughshod over the customer’s interests.

For example, here is a news from the past when Tatas took over VSNL in 2002 during the time when BJP was in power and it was on a disinvestment spree.

The Tatas today took charge of the Videsh Sanchar Nigam Limited (VSNL) after signing shareholders’ agreement with the Union Government for acquisition of 25 per cent stake in the telecom major for Rs. 1,439 crores.

Adjusting for inflation, it would be much more than the figures suggest but I wonder how much “speed money” was given and whether it was the right thing to do. It had acquired it’s long distance telephony which at that time was very lucrative.

The total valuation of Tata Indicom as a brand is expected to be in “billions”. This is not counting it’s lucrative tower business.

The company’s GSM services were launched after NTT DoCoMo picked up 26% in the company. The Japanese telecom major, which prides itself in its third generation (3G) offerings, spent $2.7 billion on its first investment in Tata Teleservices, valuing it at just under $11 billion.

One could argue against such fancy valuations but there is no “benchmark” for such a valuation. Rajesh Jain has interesting take on corruption (1,2,3,4,5).

It’s not that the powers that be are not aware of the prevailing situation on ground. It’s easier to keep it this way because a populace kept “busy with basic issues of life like a proper dwelling, electricity, food and infrastructure” would hardly have any time to think about issues like ‘broadband’. Ask the person on street and the familiar reaction would perhaps be,”WTF”.

Hence many times I think that our pretensions about “knowledge based economy” may all be crap and flotsam. The basic issues lie much deeper and as Atanu Dey rightly points out that the basic impediment to our progress may well be the Indian Government itself. It doesn’t matter to anyone though because as we fucking multiply to billion plus, there is always someone laughing behind our backs making a killing of millions.

To round it up, it is pure money power that allows these companies to roughshod it over us. They know that regulations cannot be enforced, the justice system inordinately slow and right to information act does not apply to private organizations (though I can argue against it). At the same time, not being transparent is the biggest asset available to them.

Tata Photon Plus: Open Letter to Tata Executive

This is in response to Tata Teleservices “executive” commenting on my blog on the previous post.

Dear Ms Sangeeta,

Thanks for not “influencing” my thoughts.

I understand that you work for the company that is part of the established oligopoly. I do accept your offer to show me a “demo” which in the real world conditions has no relevance per se.

A one time “burst” of speed or “lightening” fast downloads has no meaning unless your product throws up a consistent performance in real time. I should be aware of the customer service as well as the time taken for any complaint resolution. You should back it up with a responsive team to address the billing issues that may arise during the course of usage.

I find no indication that your Photon Plus would work on my Ubuntu Desktop since I don’t use Windows platform. Even if I have to get a demo, I have no clue whether it would work or not. Your company doesn’t bother to address the Linux users and I couldn’t find any information about the drivers that might be needed to “dial” in your network.

The average user has experienced speeds ranging from 3-70 kbps which is slower than a dial up. While this may depend on “various factors”, I don’t have reason to contest this claim. Reason is that it’s easier for you to claim the “network conditions” and if any one is signing up for the contract, then he/she is at your mercy.

The pre sales is usually very strong with a huge amount of advertisements and tall claims. The after sales, usually, drops to zilch. Nada. There is a resounding and deafening silence.

Interestingly, you chose to leave a comment; you should have emailed me your concern. But then, on a public forum, your company becomes the object of ridicule.

Last but not the least. What is the meaning of “fair usage policy” for “unlimited downloads”. Where the F*** has it come from? What is the meaning of unlimited downloads? If your company is charging a customer for the same, it is at the customers discretion to use the way he/she deems fit. If you feel that your network is liable to be “abused”, why not stick on to metered net access alone?

It is the “considered” decision of almost all the ISP’s to stick on to “fair usage” policies which flies in the face of fair access. Tomorrow, you would be happy to police the Internet to snoop on the websites a customer wishes, all in the name of state security! What gives you the moral right?

The spectrum is public property and you are just adding value to it. You don’t effectively own the spectrum in the sense that till the time your licensce expires, you are most welcome to make profits resulting thereof.

You too are most welcome to your opinion, hence.